TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,500
Average Rating: 4.86 out of 5

Customer Service Reviews

Everything went perfectly. We couldn't have asked for more. Any questions we had were always answered in a friendly and happy way. Never had any trouble contacting you. We travelled over with family who booked with other agencies and they experienced several issues with their bookings. We would definitely recommend you to family and friends and I wouldn't book with anyone else.
A big thank you
Kristine Harrison

Shannon Harrison

7th Aug 2014

The level of customer service provided by Annaleise and staff was of a very high standard, and I intend to use Travelonline when I book a holiday next year. The facility to pay the accommodation off in instalments is a huge advantage which makes it easier to save and pay for the holiday

Timothy Kerrigan

7th Aug 2014

I would definitely book again, great communication, easy to deal with hassle free travel. Thankyou!

Michael Gardiner

6th Aug 2014

Having used TravelOnline before I had no problem using their services again and my booking went to plan without any hiccups. I have recommended others to this service before and after this latest travel would do so again.I was impressed with the personal response to queries that I raised, making the whole process very clear and easy to understand.

Russell Hodges

6th Aug 2014

Hi Lisa,
I would like to thank you for your professionalism throughout our entire booking event. You made it easy for us to relax knowing that everything was covered off. Thanks

David Gleeson

6th Aug 2014

Website is easy to use which makes bookings a breeze, was also the cheapest price around for the Accommodation.

Have already recommended to my work mates.

Sheree Larkin

5th Aug 2014

Everything was spot on. So easy to organize and with being so busy just needed to email and know it was all done. Thanks again

Clayton Costigan

5th Aug 2014

Thanks so much joanna we had a lovely time and thank you for sending me the vouchers prior to departure as all run smooth for us and I would book again through you knowing that I need the vouchers before we depart many thanks alita pietras if you have any more packages like the one we had please let me know as I would love to go back to the Warwick resort with my family

Adam Pietras

5th Aug 2014

I liked that when there was a problem with my booking, it was resolved straight away.

Angela Colson

5th Aug 2014

Fantastic. Very prompt at getting back to us with quotes and invoices. Very easy to deal with and book through. Great service

Michael Morris

5th Aug 2014

Great service. Prompt with answers to any queries. We have used your service twice in the past and have recommended you to friends and family.

Claudio Aloise

5th Aug 2014

I would happily recommend Travel Online to anyone looking to book their next holiday online.

Their costs were highly competitive and the service and after sales support were exemplary.

Thomas Elliott

4th Aug 2014

I would definitely book with travel online again. Found the service to be great when I rang to ask a question and everything went as smoothly as I could have hoped

Adam Purvis

3rd Aug 2014

The service was efficient and friendly. I am happy to recommend to all my friends. Initially i was concerned about booking through an unknown Internet provider. But thrilled with outcome. Even my travel companion who IS a travel agent was impressed. Online travel secured a better rate than my friend could get through his own agent connections.

Natalie Therese

3rd Aug 2014

Would definitely book with you again. Everything - including the rearrangement of our bookings following our flight cancellation - was handled with prompt attention. Many thanks Idalilly!!!

Leanne Heathcote

2nd Aug 2014

Great customer service ..... Prompt, informative, all questions answered by Idalilly. Already getting another holiday quote for our 3 families. Definitely recommend to friends.

Gary Williams

2nd Aug 2014

The service I received was excellent. I was well informed and updated throughout the booking and payment process and will absolutely use travelonline again and recommend your service to friends.

Rodney Grieve

2nd Aug 2014

Extremely helpful. Followed up emails quickly or passed on the email to others when she was out of the office! Easy to use and a great way to compare prices and deals on resorts/hotels.

Michael Waskiel

2nd Aug 2014

Booking service was easy and suited me just fine as all correspondences was via email. The $600 worth of credit came in really handy and certainly worth while. Coming back from holidays with some loose change is a real bonus. The steps to booking the package was also easy. Overall service from Travel Online was very good and I would definitely do it again.

Eric Sun

1st Aug 2014

This was my first ever plane trip and first major holiday with my children. Amy was so helpful with all of my little questions and I was so happy with the package that was prepared, to make planning my holiday so easy.
Thank you so much, and I will definitely be contacting you again for future trips!!!

Trudy Stuckey

31st Jul 2014