TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,966
Average Rating: 4.85 out of 5

Customer Service Reviews

Great service from Danielle, thanks heeps. It's our second trip booked through travelonline and will certainly be using you again. We have recommended you to both friends and family.

Kind Regards
Mick Blake.

Michael Blake

29th Apr 2014

Fast and efficient service, great price. My only recommendation is that when you are waiting on confirmation from the airline or resort (after payment by client) a quick email would help so we do not harass you unnecessarily. But overall we had a great experience and a wonderful holiday. I have left feedback on Merlin Beach resort but also wanted to make special mention of the transfer company (sorry i can't remember their name) but the drivers were on time and polite, the cars were spotlessly clean, we were given cold refresher towels and bottled water both ways and the drivers where safe and even provided commentary on the places we were driving through. Highly impressed! Thanks again, we had a ball.

Caroline Lough

29th Apr 2014

The holiday on Fiji was most enjoyable and everything went smoothly.
I would not hesitate to recommend your service to friends.

Christopher Smyth

29th Apr 2014

Very happy with your service.

David Mcausland

29th Apr 2014

It was so easy to make an enquiry and the quotes were provided instantly. I had a few questions about the availability of certain types of accommodation so wanted to speak to someone- It was very easy to make contact with our travel consultant Joanna, who answered all of my questions, and even directly contacted the resort to check a few things.
I would definitely recommend travel online.com to family and friends, and will use them again for our next trip!

Anthony Cross

29th Apr 2014

I recommend travel online to all my friends, easy convenient way to book any holiday anywhere. and always have the best prices.

Cindy Englebrecht

29th Apr 2014

i will definitely use your service and recommend to my family and friends. Already 3 of my friends have used this website and have agreed it is the cheapest and user friendly

Vinay Jatan

29th Apr 2014

Very happy with the deal and service we received. Thanks!

Jeffrey Van Summeren

29th Apr 2014

TravelOnline allowed us to pay a deposit and then full payment later. Going directly to the resort meant that we would have to pay in full 6 months out.

Easy to deal with TravelOnline and would use them again for travel bookings in future!

Elise Sanders

29th Apr 2014

Excellent service. Always answered emails if I had any questions. I would use Travelonline again and recommend them to my family and friends.

Mark Dixon

28th Apr 2014

Very helpful and efficient when I made some last minute changes
I'd use this service again

Sue

28th Apr 2014

your service was amazing thanks for a great holiday :)

Diane Sinderberry

28th Apr 2014

Our booking was "last minute" and everything went along well. Thank you Amy!
Would book with you again.

John Cronk

28th Apr 2014

I was very surprised with the quick response and help with changes.
It made everything very easy.

Heidi Mcdowell

28th Apr 2014

Thank you for arranging this holiday. Every thing went quite smoothly. A Representative from the Thailand company came to meet us the first morning at the hotel and help us to arrange all our extra tours she was very helpful and all transfers worked smoothly. We did have a few hiccups with one tour but will outline in more detail in a email . Thank you again Lisa for arranging a great holiday.

Shirley Mclaren

28th Apr 2014

Service was great. Everything went very smoothly and all questions and e-mails wee responded to quickly and professionally. I would highly recommend Travel Online and Idalilly. I will be booking our next trip with Travel Online.

David Land

28th Apr 2014

Easy booking process, efficient turn around from booking to confirmation. Price value extremely good (I shopped around and couldn't beat travelonline.com). Flight bookings also great value, and even easier than normally booking Virgin! We booked everything including theme parks and can not find any fault at all in service or price. Great experience all round.

Anthony Cullen

28th Apr 2014

Excellent service - everything worked like clockwork - yes would book again but check against other travel deals

Rosemary Latimer

28th Apr 2014

As always Lisa at TravelOnline was very helpful and responsive. She ensured that the transfer from airport to resort worked seamlessly and was able to accommodate four adults plus four sets of golf clubs.

Teresa Maynard

28th Apr 2014

We would use TravelOnline again. Great service and deals. Thank you!

Christopher Mitchell

28th Apr 2014