TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,898
Average Rating: 4.85 out of 5

Customer Service Reviews

TravelOnline allowed us to pay a deposit and then full payment later. Going directly to the resort meant that we would have to pay in full 6 months out.

Easy to deal with TravelOnline and would use them again for travel bookings in future!

Elise Sanders

29th Apr 2014

Excellent service. Always answered emails if I had any questions. I would use Travelonline again and recommend them to my family and friends.

Mark Dixon

28th Apr 2014

Very helpful and efficient when I made some last minute changes
I'd use this service again

Sue

28th Apr 2014

your service was amazing thanks for a great holiday :)

Diane Sinderberry

28th Apr 2014

Our booking was "last minute" and everything went along well. Thank you Amy!
Would book with you again.

John Cronk

28th Apr 2014

I was very surprised with the quick response and help with changes.
It made everything very easy.

Heidi Mcdowell

28th Apr 2014

Thank you for arranging this holiday. Every thing went quite smoothly. A Representative from the Thailand company came to meet us the first morning at the hotel and help us to arrange all our extra tours she was very helpful and all transfers worked smoothly. We did have a few hiccups with one tour but will outline in more detail in a email . Thank you again Lisa for arranging a great holiday.

Shirley Mclaren

28th Apr 2014

Service was great. Everything went very smoothly and all questions and e-mails wee responded to quickly and professionally. I would highly recommend Travel Online and Idalilly. I will be booking our next trip with Travel Online.

David Land

28th Apr 2014

Easy booking process, efficient turn around from booking to confirmation. Price value extremely good (I shopped around and couldn't beat travelonline.com). Flight bookings also great value, and even easier than normally booking Virgin! We booked everything including theme parks and can not find any fault at all in service or price. Great experience all round.

Anthony Cullen

28th Apr 2014

Excellent service - everything worked like clockwork - yes would book again but check against other travel deals

Rosemary Latimer

28th Apr 2014

As always Lisa at TravelOnline was very helpful and responsive. She ensured that the transfer from airport to resort worked seamlessly and was able to accommodate four adults plus four sets of golf clubs.

Teresa Maynard

28th Apr 2014

We would use TravelOnline again. Great service and deals. Thank you!

Christopher Mitchell

28th Apr 2014

Great service, will utilise again. Made booking so easy.

Anthony Cosham

28th Apr 2014

Very prompt response to enquiry. Booking process easy and confirmation information very good .
I would definitely use travelonline again , and recommend to family and friends for great value deals.

Debbie Mitchell

28th Apr 2014

Very professional prompt and reliable service

Neil Norris

28th Apr 2014

Joanne, you were fantastic, you went the extra extra mile for me even though I changed venues and had a bit of a meltdown haha you all were sooo helpful and the service you provided me was excellent. We had such a lovely time, Hamilton Island was beautiful and everything went perfectly with flights, the rooms and transfers. I will definitely be using your services again and have told many people how travelonline.com is the service they need to use when booking overseas flights so well done :) xxxx happily married me (and tanned!)

Tracy Boese

28th Apr 2014

It was really good and I keep an eye on your web for next time

Arman Mastani

27th Apr 2014

We have booked several holidays thru travel online now.
I think the service is excellent, the communication is excellent and all the consultants are helpful and friendly. I like that you are able to get an instant quote and that you can book all elements of the holiday online within the same package.

PLEASE look into including Vietnam and Cambodia in your destinations.

We will DEFINETLY book with Travel online again.

Michael Gordon

27th Apr 2014

Very good communication, courteous and prompt at all times. The only thing that wasn't great was that some of the facts about our stay weren't accurate, such as our meal plans, but I suspect that this was due to incorrect info from the resort.
I would definitely use TravelOnline again.

Alan Dixon

27th Apr 2014

Booking made easy

Cheryl Field

27th Apr 2014