TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,602 customer reviews

So easy to deal with, holiday was everything we wanted and more.

Janene Petersen

3rd Jul 2016

we were well listened to and booking went ahead effectively

Martin Jones

3rd Jul 2016

I had a problem with my booking times on tours (my fault), and I spoke to Holly on the phone and she fixed it all up for me as soon as she could, as had to wait for confirmation from tour operator. Fantastic job by the tours that are advertised on the web page when booking hotel and tours and I found it very easy to use this page.

Brett Temple

2nd Jul 2016

Great service friendly and helpful call centre being in Australia a bonus.
Very helpful with problems arising
Defenatly will use again

Norbert Georg Sterzenbach

2nd Jul 2016

This is the first time we booked a holiday online so we were a bit hesitant. However we had no problems at all. Communication was great and we would definitely do it again. Thanks

Paul Kallis

2nd Jul 2016

Having never booked an overseas trip online i was a little nervous but travel online was great. I would definitely book through them again as it get great deals. My only thing would be to have longer to pay off the accomodation side of the booking. Unsure if it was because I booked 6 weeks out from leaving and the had to pay almost a week later after booking. Other than that they were great and quick to respond to all my emails

Joanne Mccarthy

2nd Jul 2016

Travelonline.com did everything for my holiday, easy to find online and the next moment I was booked in for my holiday and searching for flights all from my lounge room.

Geoff Pearson

2nd Jul 2016

Worry free, hassle free. Very easy to get a quote and book.

Louise Duffield

2nd Jul 2016

Good communication, prompt to answer questions - very organised, were able to prepare the whole trip with flights, accommodation and transfers. Would use them again.

Steve Katsaras

1st Jul 2016

Great service & had no nasty surprises during our holiday - everything was done to my standard. Thanks guys

Ramendra & Jo Raj

1st Jul 2016

Fantastic trip! Everything as organised and MORE!!! Will definetly use Travelonline again and will highly recommend to my friends!!! It's was a fantastic trip for our family and can't wait to do it again!

David A Thompson

30th Jun 2016

the website is easy to use and navigate and booking was easy. Follow up and communication great!

Rebecca Wilson

30th Jun 2016

Your service was excellent and I will definitely recommend your website to friends.

Thank you

Orlando Romeo

30th Jun 2016

Travel on lines service was fantastic, nothing was a problem.

Michelle Simmonds

30th Jun 2016

Very helpful staff. All team members answered all out questions promptly and accurately. Our trip ran smoothly without a hitch. A pleasure to deal with. I would definitely use TravelOnline again.

Justin Dibble

30th Jun 2016

Fantastic, love using travel online so easy to use and very helpful, quick responses via email and made travelling so much easier!! Thankyou

Carly Stewart

30th Jun 2016

Great service as always! Thanks!

Charlotte Wildridge

30th Jun 2016

Good service have recommended you already

Sharon Mcouat

29th Jun 2016

The service and knowledge of Michelle and other staff regarding our Fiji holiday was fantastic. After booking however, there were continually more offers and deals coming out for our resort, some that were better deals! It was difficult that we couldn't be made aware of other good deals, or change into a better deal for the same location even after we'd booked.
We would definitely book again through TravelOnline however, and recommend family and friends as well. The website and interface is very easy to use - probably the best on the web!
Thank you.

Jayd Davis

29th Jun 2016

Always easy and efficient way to book but I wish there would be more information about booked tours... I was left not knowing the time of departure or Details I.e. I had booked a waterfall tour and it turned out not to be suitable for me due to the treacherous climb.

Amber Schmidt

29th Jun 2016