TravelOnline Reviews

Excellent job. Easy to deal with, great price and everything sorted really well. Thanks very much

Hi, we have just had a wonderful holiday in Fiji. Accommodation was excellent. We would definately use travel online again. The only thing we didn't like was that we got a 3 quote for accomadation for 10 people. Whilst double checking with flights & holiday leave, got back to you on day 3 & still clearly expected quote to be valid & honoured. Was not. Had to pay an extra $1000 which we were not happy about. As a business woman, if I give anyone a 3 day quote, it means have 3 days to take up that offer at that price. So this was a little disappointing. Could have made a difference, but in the end we didn't allow it to. But all else, was wonderful. Thanks Martha Trattos.

For this experience I could not fault travelonline. Everything was as expected and went without any issues. I will definitely use them again.

Hello Lisa,
We have booked with you before this and definitely would do so again. We have recommended you to our friends and family and hope they do bookings through you. We find your team very professional and easy to deal with, although, I do not think that the receipt of our Travel Vouchers, following my call to you, were received at such a close time to our departure, previously.

Julie Thomsen

I Would highly recommend using Travelonline, excellent value and always quick to respond to any queries.

This was one of the most satisfying and successful online travel experiences I have had to date. The service and contact provided was excellent! We did not have one issue, problem, hiccup or mishap during the whole process and to do this without any additional contact or having spoken personally to my consultant once is just great.
All communication was clear, easy to follow and professional. There were regular emails to follow up, remind and provide additional info and instructions. It almost seemed too easy.
I will definitely keep travelonline.com up my sleeve from now on.

Thank you!

Always so helpful!

Great service!

The holiday was great value for money and you were most helpful in answering all our questions. We would certainly book with you again and recommend you to others.

I found the service really efficient and prompt. I was a bit dubious as I had not boooked travel online before, however I will use you guys again and will recommend you as well.

Hello TravelOnline folks,
I selected and purchased a TravelOnline 8 nights deal in Phuket. My customer service experience with Amy and other staff was excellent while purchasing this travel deal. The accommodation deal and the additional extras, to and from the airport, a half day tour were all provided with very good service and no complication. Thanks Amy, Nice work.

Cheers
Dean & Lisa Lovett

Sue and I found your service regarding our short break was very good and you made sure nothing was forgotten regarding all travel and resort arrangements.
We are confident we will be using you for future holidays and will be happy to share our success with people we know.

Great service and follow up

I was impressed with the service provided. My only concern was with the not so current information of accommodation availability on the website. It creates a logistic problem for anyone booking their own flights. On the upside, when after booking our flights it turned out that the accommodation was not available for all the nights we planned for the TravelOnline personnel did a fantastic job of finding us an alternative on Daydream island, including the transfers from/to Hamilton airport. Overall, we received a very good service, and had a wonderful break.

Very helpful, good response to any enquiry. Would use the service again

Great service. Emails were responded to quickly, usually within a day. All correspondence was easy to understand & any questions answered. Would recommend & use again for future travel.

I would highly recommend Travelonline.Our consultant Emma Watts was fantastic. Our whole trip ran smooth. I will be booking through Travelonline again.

Excellent communication from travel consultant. Service was top class and prompt. Already planning for next holiday that I'll book through travelonline. Definitely recommend travel online to family and friends.

I was hopefully all would go well, booking online.
Honestly I couldn't fault the company. Found them very helpful with all of my many questions. A consultant contacted me quickly when I requested them to call with a concern I had, the problem was explained and fixed very quickly.
We will defiantly be booking through travel online again, they saved us lots of money.
Thank you to all your staff, we had a perfect holiday.

This was the 1st time we had used Travelonline and my husband was a bit dubious. But we had no trouble with the booking and got everything (like 2 free massages and 20% off food and drinks ) like they said we would get ! Would definitely go through them again !