TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,108 customer reviews

more than helpful and nothing a problem.

Rudolph Vizintin

4th Apr 2016

Very easy. Thankyou

Kate Jackson

4th Apr 2016

We've used travel online for both Fiji and port Douglas getaways Always reliable, always helpful. We've booked many a Fiji / QLD trip with you guys. Hoping to book a whole lot more as well. Thanks again.

Blake Burke

3rd Apr 2016

Communication via email is smooth and quick.
Prices are very competitive. Hard to find a travel agent with such good prices.
Website is easy to use
I would book with Travel online again.

Paul Allen

3rd Apr 2016

Overall a great service. Our package was perfect for us. Thank you Clare. We will definitely use u again.

Donna Macphail

3rd Apr 2016

Your service was impeccable from the start. Everything you organised for us made our holiday thoroughly enjoyable. This is not the first time I have booked using Travelonline and I will certainly be using you for our next holiday.

Linda Mclaren

3rd Apr 2016

We had a seamless holiday booked through travel on line - would def use again.

Rachel Barker

3rd Apr 2016

Would book with travelonline again, found the service to be great, very helpful, quick in replying to emails.
Travelonline was able to beat the price of other companies for our accommodation

Kirsty Rose

3rd Apr 2016

I have used your company a couple of times now and the service has been absolutely fantastic. Have always endeavoured to give me the best deal possible every time Friendly staff and very knowledgable Will continue to use your company Would be more than happy to recommend your company

Bryan Gray

3rd Apr 2016

So amazing, so easy, everything was taken care of I didn't have to do a thing it was fantastic. Will use them again without a doubt!

Meg Scanlon

3rd Apr 2016

Excellent!! Prompt and accurate! Will surely use ur services again!! Thank you!

Marie Anna Tan

3rd Apr 2016

Super fast and nothing was a hassle!!

Sophia Piccoli

2nd Apr 2016

Was my first booking and holiday. Everything was arranged such as transfers etc so I had little to do which was good. When I had questions I was able to call or email and got answers I needed. Yes I would recommend and would use again.

Bradley Clark

2nd Apr 2016

Travelonline made the whole booking and travel arrangements so easy.
I have always used a bricks and mortar travel agent but there was such a difference in their quote and yours, I thought I would give you a try.
I will use Travelonline for all of my future holiday arrangements.
Thank you for all your help.

Trisha Morgan

2nd Apr 2016

I liked the online quote and booking system. Unfortunately my holiday was completely changed due to the cyclone, that was not the travel agencies fault. I did find out while on holiday from others that their travel agents had contacted them regarding the (castaway) closure much earlier than I had been notified. Perhaps I could have still had opportunit to stay on a Manamuca Island if this had occurred. However, the intercontinental was amazing so I have no regrets there. I would book with you again, and I would recommend the company to others.

Mary Hawkes

2nd Apr 2016

Would definitely book with you again. We will definitely recommend you to family and friends

Edward Abbot

1st Apr 2016

Holly was fantastic, thank so much. I'll definitely use travelonline again.

Caroline Rockey

1st Apr 2016

The holiday option sold to us was value for money. Good service by Holly and her colleagues. The only point which could be worked on is the provision of vouchers for the trip. The first email sent to us which were to include the vouchers was sent without the vouchers. The second email with the vouchers was short of a voucher for our extended stay at Raffles Gateway Hotel. These vouchers were absent and delayed our checkin at the hotel. Overall experience good.

Michael Reynolds

1st Apr 2016

Kimberley was very helpful in sorting out issues related to the withdrawal of Qantas from flying to Vanuatu. Many thanks for your help, Kimberley.

I had a wonderful time in Vila and will certainly be checking Travel online for future holiday deals as the price was right.

The only thing I didn't like about your service was that, until Kimberley, I didn't feel I had a one on one relationship with a consultant.

Carol Dawson

1st Apr 2016

It was great that everything could bedonethrough one site-air, land, transfers etc. everything went smoothly and we were updated on the progress of our booking consistently.

Michael Muldoon

1st Apr 2016