TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,837 customer reviews

Great service, would highly recommend . Looking forward to booking with you again.

Lynda Cavenett

31st May 2015

its the 1st time i have used Travel Online and found the whole experience of booking our accomodation very easy, thank you Lisa Scull was a pleasure dealing with you, very satisfied customer and would definitely book through you again

Shirley Cackett

31st May 2015

Your service was fantastic. Last year when we had to cancel due to my health you were really great. And now this time I really appreciated the followup on the flight change with an email to the hotel for us. I will definitely use your services again and recommend you to other people

Graham Kennedy + Margaret Lane

30th May 2015

I found the service from TraveOnline quick and easy and I was kept well informed regarding our booking. I would definitely use them again.

Thanks for the great accommodation booking!

Elizabeth Lowe

29th May 2015

We would book again with Travelonline and recommend it to our families and friends.

Roy Whitney

29th May 2015

Easy way to book holiday online. Loved the flexible date system and the flight options and that airport transfers are available. Great to have phone contact to confirm booking and ask questions with helpful consultants. Good competitive prices too. Would happily use service again and recommend to others.

Jolanta Sallabank

29th May 2015

I found the service from Emma at Travelonline excellent, she kept us up to date and informed us prior to our holiday that renovations were happening . I'd definitely be using your sevices again and have already passed recommendations onto friends. Thankyou for all your help in making our holiday.

Lesley Allanson

29th May 2015

Friendly, well informed & emailed us everything we needed that made our holiday wonderful.

PS The Care Day Spa in Seminyak was a great experience - Parani was amazing!

Vicki Hyland

28th May 2015

Great service everything was as promised with no hiccups... Thank you and I will use you again and have referred you to many...

Leon Cross

28th May 2015

Excellent service including special meals. We would book again.

David Thorpe

28th May 2015

very happy with service will use again many thanks Joanna

Jeffrey Dunstan

27th May 2015

Way too easy. Next time travel we will definitely be contacting Fiona

Arne Moller

27th May 2015

we were very sceptical about booking on line but I'm so glad we did.. yr company's website is easy to use and we will have no hesitation in using your services again ...in regards to a review on the property we stayed I have written a review on tripadvisor the heading reads a slice of heaven by shayno 21 ... thankyou Cecilia for yr outstanding service .. can't wait to book our next holidays with you

Shayne Hennessey

27th May 2015

This was the third time we have used Travelonline and each time everything to do with the holiday has gone faultlessly - flights, transfers, hotels, special inclusions - everything exactly as planned. Very happy to recommend this friendly, efficient team.

Charlie Sandham

26th May 2015

My daughter Kerry LeSueur did all the bookings for me but I was kept well informed with e-mails. A very efficient service with no hitches thanks to our consultant Emma Watts.

Margaret June Gray

26th May 2015

Always been very happy with your service. Never had any problems.

Marylin Hudson

26th May 2015

This is the second time we've booked with travelonline and everything was great once again. It was so easy to book and the service after booking was great and prompt reply to emailed questions. We even had options to upgrade and pre book packages so service was great.

Glenn Flood

26th May 2015

Emma was very helpful in answering my questions over the breakdown of the billing charges and making some name changes to Flights and Insurance. Very happy with her service

Garry Steel

26th May 2015

Amazing service from the minute we enquires right up until after we travelled.

Ryan Simpson

26th May 2015

Had no issues with your service and would use and recommend your services to others

Theodorus Gulik

26th May 2015