TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,232 customer reviews

We would recommend your services to anyone. The package arranged was sensational. Thank you, we will book again.

Ramesh Sundra

11th Sep 2015

Thank you for your help in booking us on Daydream Island. We would book with you again. Thanks for keeping us up to date in all of our travel needs. Regards Bob

Robert Potter

11th Sep 2015

Cecilia did a wonderful job even adding to our accommodation after we had made our booking. Everything worked out really well and we had a lovely holiday, great weather, perfect location, great resort with only negative being our daughter getting sick right at the end!

Neil Clark

11th Sep 2015

Fantastic service, cheapest prices and great communication. All emails were answered quickly and helpfully and your website makes it so easy to book a holiday within minutes! This is the third time we have used travel online and we would definitely book through you again. Thank you!

Steven Farrugia

10th Sep 2015

We loved the price value & excellent service including prompt & informative responses to our communications.

Christopher Culverwell

10th Sep 2015

Everything was just perfect.. Our consultant was helpful, friendly and polite. Definitely will recommend to everyone and most definitely will book again with you. Thank you :)

Emma Lynch

9th Sep 2015

great service Lauren was most helpful in all details. Yes would book with again

Craig Draper

9th Sep 2015

All went exceeding smoothly. The booking details were correct (unlike other places) they did not even want to see a copy of my booking paperwork - always something I have trouble finding after a trip.

Hotel and booing process met / exceeded all expectations. This was my 10th trip to Bali so have learnt to expect a range of service levels. U Passha were certainly at the higher end of service quality.

Overall very satisfied.

David Viney

9th Sep 2015

Good Afternoon,

Our holiday went very smoothly and any questions I had were answered quickly and effectively. I will be using the serivices of Travelonline again and will recommend to friends.

Many thanks Lisa, we had a lovely trip and enjoyed you being our consultant.

Many Thanks
Raylee

Raylee Gander

9th Sep 2015

Prompt service. Flexibility.Professionalism. What we asked for we got and everything went smoothly. I had a bit of concern when I saw on TV about people who had lost their trips because of travel agents who had not done what they should and especially as dealing with an online travel agent - but these fears were unfounded!
We would book through you again and recommend you to friends.

Faith Blake

9th Sep 2015

Would use travel online again! Thank you for making the process so easy. Definitely recommend to family and friends!

Glenn Wallace

8th Sep 2015

Have found travelonline service great. Haven't experienced any problems with staff. Very friendly, helpful and quick to respond to enquiries. - thank you Emma for a worry free booking. I will book again with you next year, if travelling.

Barbara Davidson

8th Sep 2015

All services were great and will certainly book with you again and I have already recommended you to friends

Anthony Baldacchino

8th Sep 2015

Can thoroughly recommend this travel agency....I have now booked three holidays with them; two of those being for our family of 10.
Not only is their bookings process straightforward no matter how complicated the booking may be, but this agency always provides well over a 100% in their service level. Nothing is too much trouble, all questions answered very promptly. As a customer their customer relationship is top notch, I feel treated more as a friend than just a booking.

Suzanne Williams

8th Sep 2015

I liked the quick service and that I got the best price on this accommodation through this site.

Yes, would def book with you again and recommend to friends.

Esther Muscat

8th Sep 2015

Yes great service very quick at getting back with everything.Will book again through travel online..Hopefully have some good deals for Fiji Plantation island for Oct 9th to 19th Oct 2016 as will be looking for appox 3-4 rooms..will recommend to others

Gordon De Bruin

8th Sep 2015

Everything was handled professionally, very easy to contact and quick to reply. Thank you so much for your service, I would book again and have recommended you to our family and friends. Thanks again!

Scott Duffey

8th Sep 2015

Helpfull

Terry Johnston

8th Sep 2015

Thank you Emma for your professional and quick response to everything. Your doing a fabulous job!! I'm definitely booking my next holiday with travel online again very soon :)

Stephany Emmanouel

8th Sep 2015

would book with you again and would recommend to friends

John Nickols

7th Sep 2015