TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,805 customer reviews

I found that it was cheaper going with Travel Online, compared to direct with hotel after there rate conversions, also the advantage of being able to pay off balance in instalments before we travelled.
Good communication which is always nice, I definitely will look at using Travel Online again.

Mark Fill

23rd Jan 2016

Great site to book holiday with flights and transfers and day cruises all at great prices. Any queries were answered swiftly via email.

Sally-anne Hawthorne

23rd Jan 2016

Great trip thank you. All vouchers were honoured and we had a very smooth journey. Thank you to Joanna for your efficiency. We will book through you again. Regards Kathryn.

Kathryn Catterick

22nd Jan 2016

Yes I would book again with you if I saw a deal I liked everyone was most helpful.

Vicki Marsh

21st Jan 2016

Professional service.

Alexandra Tensek

21st Jan 2016

I would definitely book again if i found my chosen holiday at the right price! Your service is straight forward and easy to follow .

Melissa Primiero

21st Jan 2016

Great advice and service. We had a lot of problems with us changing the dates and Travelonline really outdid themselves with helping us out.
Top marks to you Michelle and Holly.

Simone Fleming

21st Jan 2016

The consultant provided all the information required in a timely manner.

Thank you

Symon Murphy

21st Jan 2016

Hi Clare, we had a ball! Thanks so much for organising such a great package. My cousin and I used up the two massages on ourselves, the husbands played golf instead! It was a little bit more expensive for everything than we thought it would be. At the resort it was $8 for a bottle of water! So we went into the supermarket to buy all of ours. But apart from being expensive everyone was really lovely. It was very easy booking everything with you and we appreciated being able to call you and talk just like we would with a travel agent in our local town. We would definitely recommend Travelonline and book with you again. Cheers, Michelle Greenwell

Jason Greenwell

21st Jan 2016

Great. Felt looked after even though it was an online service the staff were very contactable and informative.

Katrina Elizabeth Molla

20th Jan 2016

Thanks Michelle, our very first trip to Fiji was totally awesome and memorable. Our itinerary was very well organized and went so smoothly. We had the best holiday and we will definitely be going back, maybe even later this year.

Lynne Shields

20th Jan 2016

Thankyou. Not a hitch. Everything went to plan. Great service. I would definitely book with you again and recommend Travel on Line to family and friends.

Angela Gleeson

20th Jan 2016

Thank you

Daniel Fisicchia

20th Jan 2016

All aspects of our booking & follow up service was great.
I would recommend to family & friends.

Cameron Girdwood

20th Jan 2016

I really enjoyed my trip thanks for everything

Suzanne Moussa

20th Jan 2016

Great service and pricing. Very helpful and I have recommended travel online to my family and friends...
I would definitely use travel online for my next holiday!
Thanks ????

Toufic Makhlouf

20th Jan 2016

Great service and would not hesitate to book with you again.

Alexis Chemodakov

20th Jan 2016

The quote was the best value compared to other quotes. Clare was really helpful. answered my emails very quickly and helped out immediately when I needed information while I was on holidays. I would recommend Travelonline to family and friends

Rachel Esler

20th Jan 2016

I would definitely recommend your company to friends and family, and would book through you again. Our trip was wonderful and your booking arrangements were all easy and confirmed. Thank you for making our holiday easy and well organised.

Celia Kelly Jean

20th Jan 2016

Travelonline customer service was of high standards. Nothing I had requested or asked about was of any trouble, with replies very very prompt. Holiday package purchased (Ramada Bintang Resort Bali) was very good & up front with no hidden surprisers. A very big thank you to Amy for all she had done for us. Will definitely use travelonlines service for our next trip.

Scott Hancock

19th Jan 2016