TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,292 customer reviews

I was initially reluctant to use a online based travel agent but I got a great price for our family holiday to Fiji and always prompt replies to my emails regarding payment & confirmation etc. I will definitely book through travel online again

Danielle Abel

1st Jun 2016

Very responsive! Great service.

Laura La Rosa

1st Jun 2016

Quick and easy.. Really competitive pricing. I would recommend you

Sarah James

1st Jun 2016

I would book with you again, there were no problems

Sandra Lewis

1st Jun 2016

Easy to book with you and when we wanted to make changes very helpful and quick to reply
Would recommend you
thanks so much

Jan Holt

31st May 2016

Would use you again, every thing went smooth, It was my first time over seas , It was good that the bookings were all in place

Gaden Jones

31st May 2016

Not the first time I've booked through Travelonline and I would definitely use them again.

James Butler

31st May 2016

Booking was easy and the travel agent was responsive. We were happy with the value and service and would book again. Thankyou

Nicole Van Hooff

30th May 2016

Very efficient, easy to deal with.

Casey Grob

30th May 2016

You guys were a big help thank you so much, my holiday wouldn't have been that good if you didn't collect and drop us to the airport and help us book all the tours and activity we wanted to do while there. Thanks again

Fiona Lane

30th May 2016

Easy to deal with and changes we made to our trip were dealt with very effectively. Will definitely recommend you. Thank you

Kurt Raddock

30th May 2016

Everything was perfect.
I have recommended to everyone I talk to that we organised our holiday with Travelonline, giving them details of your email address.
We will definitely be booking further holidays with Travelonline.
Thanks again.

Kenneth Patterson

30th May 2016

Fantastic service. Any questions were answered promptly and everything ran smoothly. Would def book again and recommend.
Thank you!

Tina Vella

30th May 2016

Be using them again!

Gregg Bisset

29th May 2016

Service was good. Didnt required much but what i need was delivered fast and well detailed. Thank you very much

Marie Pierre Bastien

29th May 2016

Great service with polite and friendly staff

Amanda Phillips

28th May 2016

Booking process was very smooth and Joanne was was very helpful with any queries.

Megan Molden

28th May 2016

Your service was prompt and very efficient. The price for a room at Jayakarta was the cheapest I could find, even cheaper than their standby rates. Well done, Thank you

Adrian Schultz

27th May 2016

Thanks Michelle. Had a wonderful holiday once again. Everything went smoothly and no hiccups. So once again thank you. Will start saving for the next one. Regards. Tania

Mark Forster

27th May 2016

Hi Cecilia. Many thanks for your assistance in making our holiday to HK a great one. We had an excellent time and everything went smoothly and without problem from the time we booked until we arrived back home. Flying with Cathay Pacific was great, the tours we booked were great value, the hotel room was small but comfortable and overall we received great value for our money by booking with Travel Online. We will definitely be telling friends and family to give you guys a call when they are planning their next holiday. We would have no hesitation in booking our next holidays through you next time. Cecilia...Thanks heaps for a top class, friendly and helpful service.
Kindest regards,
Don Puren

Donald Puren

27th May 2016