TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,651 customer reviews

Very happy with the service. Everything worked very well. Lisa was responsive to any query which was appreciated. The Hotel was perfect for us and a very good price. We appreciated the adjoining rooms given there was 4 of us. Transfers to and from the airport worked without a hassle. We had a great holiday. Cheers

Steve Schinck

15th Dec 2015

Excellent service and price. Accommodation was very good

Vivienne Harrison

14th Dec 2015

Great service and great prices. Prompt reply with any queries we had. Would recommend TravelOnline to anyone.

Thomas Mccosker

14th Dec 2015

Definately would hook with you again and recommend you to others. Thanks.

Karen Baker

14th Dec 2015

I am very impressed with the service provided by Travel Online and would certainly book through them again them to one and all. Their service was most helpful and friendly and nothing was too much bother for them. Only complaint is the difficulty you can have in actually speaking to your particular consultant. When you ring any consultant can answer and whilst they are most happy to assist with your enquiry, there is not the opportunity given for you to request to speak with the consultant who started things off for you. I think I spoke to my consultant, Cecilia on 3 occasions over a 9 months period. I might add that this in no way detracted from the service they provided.
On another note I would like to make mention of the excellent service provided by My Phuket Tours whilst we were in Phuket. They too did an excellent job with friendly staff who certainly made our stay less stressful.
Thank you all.

David Campbell Walker

14th Dec 2015

Thankyou for an amazingly easy booking website, up to date emails about booking details and payment dates and most of all a problem free holiday!

Yes we will use this service again and we are already recommending to friends, thankyou!

Adrian Carl Hallstrom

13th Dec 2015

Clare was amazing! She was extremely helpful and responded to emails very quickly. Thank you so much and I would totally recommend.

Julie Diep

13th Dec 2015

Great service with everything organised will definately use again.

Lawrence Dege

13th Dec 2015

Faultless service, immediate responses to any inquiry's and bookings

Ronald Hills

12th Dec 2015

I would definitely book through Travelonline again. The girls were very helpful.

Maurice Kostopoulos

11th Dec 2015

Definitely would use Travel Online again very good service, quick and easy! With constant good deal for all destinations

Jacalyn Corby

11th Dec 2015

I would highly recommend Travel Online and definitely use them again. The process was so easy and secure. I got a great deal and had none of the stress of trying to organise transfer etc with an overseas trip. We had no issues with anything at all. Thanks for a great experience.

Megan Huxtable

11th Dec 2015

Will definitely use travelonline again - the online booking was incredibly easy to customise your package, and it's also great to be able to pay in instalments. Any time I had any questions, all service reps were extremely helpful. Great experience all round - thank you.

Sarah Davie

10th Dec 2015

Thank you so much for the organised travel package to Fiji.
I will recommend Travel online to friends!
Everything was spot on, from flights to transfers, to resorts.
I look forward to talking with you again to organise my next holiday.

Suzanne Barton

10th Dec 2015

An efficient service was provided at every stage of the booking process from the initial quotation through to the final sending of travel vouchers and flight schedules . Will definitely use this service again and would recommend it to others.

Glynis Kinnear

10th Dec 2015

easy to organise with no problems

Tonia Redwood

8th Dec 2015

Everything was sorted when we arrived. The whole experience was hiccup free and easy. I would definitely use this service again!

Travis Blackley

8th Dec 2015

Loved the easy process and would definitely book again and recommend to others.

Tanja Siegert

8th Dec 2015

Great service will be recommending you your assistance and pricing right up there

David Cook

7th Dec 2015

Everything went perfectly. Would definitely use Travelonline.com again.

David Gould

6th Dec 2015