TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,782
Average Rating: 4.85 out of 5

Customer Service Reviews

Will use TravelOnline again. Hope to book my 20th Wedding Anniversary Getaway with TravelOnline. Consultant bent over backwards for us. Everything went off without a hitch.

Wendy Matheson

7th May 2014

Quick helpful nothing was a bother yes would book again and recommend to others.

Stuart Payne

7th May 2014

Great service. Kept me up to date on my booking and changes that were made. Thankyou

Gordon Salway

7th May 2014

Quality of servcie is excellent . Product delivery is as per quotation . Excellent value !

We are looking forward for the next deal

Patrick Lee

7th May 2014

Very competitive quote and quickly booked. There were no problems at the hotel regarding our booking.

Malin Wijeratna

6th May 2014

From the first time i contacted Travelonline i always had very prompt, clear and helpful responses and always from the same operator Emma Watts who was great! . This makes such a difference. When the holiday plans were interrupted by the cyclone she helped us replan and finally take our holiday.
Thank you Emma!
We would and have already recommended Travelonline.

Antoinette Erickson

6th May 2014

The deals and cheap pricing, very informative and helpful advice. Thank you this is the 2nd time I have booked with your company and look forward to booking my next trip with your company.

Mel Iongi

5th May 2014

Easy, great value and great service. Will use again

Leah Howe

5th May 2014

Good and quick service with great priced deals, would definitely book through this company again.

Paul Ryan

5th May 2014

Very easy to deal with, great communication and timely receipt of vouchers, receipts etc....thank you :)

Matthew Mangelsdorf

5th May 2014

Lisa was efficient, helpful, friendly with great attention to detail. Thank you for your help.

Rachael Browne

5th May 2014

TravelOnline is very easy to use, and I love the itemisation of each section of our trip, meals, accom, tours , etc. The website is very intuitive, and flexible with editing certain sections of your trip quoted, e.g. change in room type, tour , etc.
Great selection of flights to choose from aswell.

Philippa and Leon Faulkner

5th May 2014

Ida was very helpful while booking.. would definitely recommend to other friends.

Mahesh

5th May 2014

Emma was great to deal with, so will certainly be in touch for our next holiday. She was prompty with answering questions and everything was hassle free.

Anita Crowe

5th May 2014

Great service and made the organising less stressful. Would have been good if the tours had been made available in the quote earlier so that we could have booked them. It would also be great if you didnt have to phone to organise the more local flights and could do so online also (eg flights from Gladstone QLD etc).

Thanks for your help, will definitely recommend and use again.

Sarah Fuller

5th May 2014

I don't have any negative feedback. My family and I have enjoyed an exceptional holiday. Lisa made the process simple and straightforward from the beginning. There were no hiccups or problems with the itinerary and everything went as planned. A big thank you to Travel Online and I will be recommending your company in future

With kindest regards

Adam & Nicole Gerrard

Adam Gerrard

4th May 2014

answered questions in a timely manner, came across in emails as friendly

Renee Claydon

4th May 2014

Good service and will book again.

Ming Chen

4th May 2014

Second time I've used Travelonline, easy to navigate website, check in at hotel smooth, received what was quoted. Will use your service again. Thank you

Scott Bow

3rd May 2014

You made it so easy and convenient. Your staff were great in keeping me informed. The actual holiday was simply perfect. Good job!

Sarah Findlay

2nd May 2014