TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,782
Average Rating: 4.85 out of 5

Customer Service Reviews

Very happy with the service from TravelOnline. Everything was easy and went according to plan.
Thank you.

Luke Kirton

12th May 2014

Really excellent service. Didn't have one drama at all with bookings and prices were excellent. Definitely book another holiday with you guys

Steven Donohoe

12th May 2014

service was excellent.
Everything we asked for we got (and this is on a request only basis - no guarantees).
Had a great time - smooth operation, no problems at all

Dionne Banks

11th May 2014

Little slow to get back to us with the quote confirmation but understand you were waiting to hear back from the accommodation place. Otherwise, excellent.

Yes.

Nicholas Corbet

11th May 2014

Your service is prompt and very efficient.
We definitely book with you again should a need arises. We also recommend you to others, our families and friends.

Charyulu Nallan

11th May 2014

I'd like to thank Annaleise for her great service again. This is the third trip I have booked with Travel Online and Annaleise has been very helpful each time

Sandra Nelsen

10th May 2014

Very quick response on booking and offered good value package. Will definitely use Travel Online again if suitable packages come up in future

Jason Choi

10th May 2014

AMAZING!!!! First time booking overseas holiday, was a bit anxious about the whole thing and especially about using an online travel agent.... Your company made the whole experience easy and painless... I got exactly what i asked for and within the budget i had... I will definitely be using Travel online in the future and will be recommending your company to family and friends.. Thank you

Ann-marie Wilkins

10th May 2014

Great service

Tania Tiopira

10th May 2014

Excellent & prompt service.
Everything was organised & we were very happy with your service.
We will certainly recommend you to family & friends.

Thank you Lisa

Karen Wetton-smith

9th May 2014

Price was excellent and service was very thorough with all the correct documentation. Thank you.
Yes would definitely book again and recommend to others.

Lindsay Cook

9th May 2014

Lauren was fantastic with answering all my questions in a very timely manner and in ful detail

Robyn Pride

9th May 2014

Good service have already passed your name on to friend looking to go to phuket. thank you the family had a great holiday..

Paul Barnes

9th May 2014

This was our second booking with travelonline. Annaleise is a knowledgeable consultant and her reccomendations were fantastic. It was a fantastic holiday at a competitive price. I would highly them again and again.

Georgina

9th May 2014

Thank you for that package, I needed help with accomodation at the time and it took the pressure off me.

I would recommend your service to family and friends,

Alisha Martin

9th May 2014

I cannot fault travel online and would diffinatley book on this site again. Annalise is a standout and so helpful. Nothing is too much trouble.
Thank you

Christine Gibson

8th May 2014

Always have and always will use Travelonline :)
Excellent travel company to use :)

Vanessa Edwards

8th May 2014

Easy booking and transaction...good communication

Sharyn Paull

8th May 2014

As it was my first time traveling alone, I couldn't imagine a better holiday. The tours, transfers, accommodation and help provided was outstanding. Always prompt in answering my questions, i cannot thank the team enough for helping me plan and put together this dream holiday! I would be happy to book my next holiday again through travel online :))

Marjorie Anne Fahey

8th May 2014

Very prompt and reliable services. All my concerns were answered in a very timely manor, even on the weekend!! Definitely takes the hassle out of trying to organise things yourself, especially when your busy and just need a holiday!!! Would recommend, and will use again!!

Tanille Bailey

8th May 2014