TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,654 customer reviews

Jo was absolutely fantastic. Most accommodating travel consultant we have ever used. She went above and beyond our expectations on two occassions during this process - even staying back late at work to get an error on our behalf resolved. I can't speak highly enough of her service and in society today, where price competition is a given, customer service is what makes the difference. We look forward to booking through Jo in the future.

David Mackay

15th Nov 2015

Service brilliant, accomodation didn't know how to organise massage for us or have the Fowlers or fruit basket for us as requested. But your company was brilliant.
Jade

Jade Carr

15th Nov 2015

service right through from time of booking to leaving for holiday was faultless. I was informed of any changes and received all documentation required in timely manner. This was my second time I dealt with travelonline and would recommend to anybody, thanks again for making my family dream come true!!

Kenneth Cachia

15th Nov 2015

holly was fantastic from my first enquiry till location problems with accomodation booking.. thank you so much holly. will definately use your services again for our future holiday travels and have already recommended you to several friends and clients..

Francey Bagala

15th Nov 2015

Awesome! Very professional and friendly, good on-going communication. Holiday exactly as booked. Thx guys :))

Vanessa Jones

14th Nov 2015

An excellent service

David Watkins

13th Nov 2015

Was good thanks. Everything feel into place and we were extremely pleased with our holiday. Thank you

Jody Linton

13th Nov 2015

Thank you for making it easy to have a holiday.We recommended you to our daughter who has also booked a holiday through you.
We would certainly book through you again.
Service excellent, easily contactable, wonderful service.

Ante Cubelic

13th Nov 2015

Many thanks and well done. We enjoyed our holiday, your arrangements went as planned. Michelle was always prompt and helpful throughout. Would recommend your services to family and friends, we are thinking of a holiday in new Zealand early next year so will be in touch again. Regards Alan and Marion Perry

Alan Perry

12th Nov 2015

This is our 3rd booking through travelonline and have always found the service to be very good

Gary Carson

12th Nov 2015

A very easy process booking my holiday with Travelonline.com. The service I received was efficient and prompt. I will definitely book my holidays through Travelonline.com again and will recommend it to anyone else also.

Anthea Yates

12th Nov 2015

Made booking very easy and would use again

Nicholas Love

12th Nov 2015

The service provided was excellent. The only thing was even tho we requested rooms all together when we originally booked ( as there were 3 family's with small children travelling together ) at both resorts our initial rooms were no where near each other. Both resorts families had to move rooms, at both resorts it took a couple of days before we could change, which just made it inconvenient . Other then that every thing was great would go back & had a really relaxing time. Thank you Kasey

Kasey Berenger

11th Nov 2015

All went well and everything was completed.
Happy to recommend

Baird

11th Nov 2015

Best price anywhere online. Service was great

Melissa Sentry

11th Nov 2015

Hassle free. Everything was organised and taken care of for me.
Thanks guys!

David Fitzpatrick

11th Nov 2015

We are very satisfied with the service provided and will recommend to everyone

Oscar Cauchi

10th Nov 2015

the service was excellent and I would use again without hesitation we were looked after and everything was so cost effective too - we had no dramas with any of the events we booked through here and our consultant lisa was lovely and answered all my stupid questions without issues - great job

Sharon Winning

10th Nov 2015

So easy, it almost felt too easy. Hassle free. all transfers ran smoothly. destinations wonderful. will be using this service again
excellent value for money with our package. Thanks Amy

Peter Small

10th Nov 2015

Quick and easy, all documentation provided at the right times

Larissa Youl

10th Nov 2015