TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 16,029 customer reviews

Yes I would use your service again! Holly has been very prompt and helpful! Thanks

Nicolr Hender

13th Jan 2016

your service was excellent. Don't change anything

Liliana Arteaga

13th Jan 2016

Using 'Travelonline.com' was a simple easy service which I plan on using again and recommending to my friends. Unlike other online travel agents 'Travelonline.com' was never pushy with their sell and allowed me to take my time with making our holiday decisions. Holly was amazing and she catered to our every need never getting frustrated. She was TOPS and I look forward to speaking to her again for our next holiday in July.
Thanks so much 'Travelonline.com' and thank-you Holly Segon!!!

Suzana Hay

13th Jan 2016

Thought the whole experience was great. Very satisfied and would use again. Thankyou.

Michelle Nicholls

13th Jan 2016

Thank you excellent service everything run smoothly.

Brenda Paull

13th Jan 2016

Thank you excellent service everything run smoothly.

Brenda Paull

13th Jan 2016

Very happy with Travel Online. Organised our last minute change of plans with ease and professionalism.

Andrew Macarthur

13th Jan 2016

I can't remember how it came for me to book with you other than googling and seeing variances with your competitors and the price being very good in comparison, I am happy I did. I was also happy with the quick response to my enquiry. We had confirmation of our reservation within 24 hours...impressive. I liked that you had been in touch leading up to our departure via email but not too overwhelming. I have recommended your company to all my friends and look forward to using your services in the future.

Karen Campbell

12th Jan 2016

Jo was very pleasant, helpful & friendly to deal with throughout the whole booking process.

We were very impressed to receive a phone call from Natalie after she found our tradnfer from Port Denarau to Vomo had been cancelled due to the bad weather system. She offered to organise an alternative transport but we already made the arrangement ourselves with the hotel & she offered us a refund.
It was very comforting to receive the call from Natalie.
Yes. We will book theough you again & recommend you to our friends & family.

Inga Chen

12th Jan 2016

Very efficient and friendly.

Yvonne Teo

12th Jan 2016

Fantastic - will book again!!

Emma Watts

12th Jan 2016

Fantastic! Everything was wonderful!

Jane Rich

12th Jan 2016

Happy with the service, would use again.

Garreth Smith

12th Jan 2016

Quick and efficient, felt I got value for money

Gunter Krebs

12th Jan 2016

Your service was great and I will book with you again

Leon Kopcikas

12th Jan 2016

Thanks for the great service. No problems with the booking and the holiday.

Coenraad Liebenberg

12th Jan 2016

Excellent service. We had some changes to our itinerary but everything was organized quickly and efficiently.

Raymond Ho

11th Jan 2016

Everything was perfect. No Dramas at all. Will be using travel online again.

Dean Brooks

11th Jan 2016

It was all handled very efficiently. I loved the booking process - it was very easy to use and easy to consider the various options available for flights. accommodation, transfers, etc. My e-mails were answered promptly and the amendments I required were handled quickly and efficiently. My husband was a little hesitant to book through TravelOnline but would have no reservations in the future! I would definitely recommend it to friends.

Chris Mentis

11th Jan 2016

when I couldn't get the accommodation that we wanted the girls help find another suitable accommodation without any bother.

Steve Spence

11th Jan 2016