TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,293
Average Rating: 4.85 out of 5

Customer Service Reviews

Hi Amy had a great holiday everything went to plan, the Hotel was great all the flights on time couldnt fault it,thank you very much,

Andrew Price

21st Oct 2013

Once again, fantastic service. Thanks for all your help in this last minute accommodation.

Billy Schilling

21st Oct 2013

Efficient and economical.
I would use your service again

Dean Opie

21st Oct 2013

We will definitely use Travelonline again. Easy process with everything falling into place. Slight hiccup in Bali with the room at the Stones Hotel (two single beds - I don't think I clarified this prior to departure) however sorted very quickly with the great staff helping us out. Transfers waiting for us on arrival and departure. If you want to book accomodation online as we did you were very helpful. Even answering email correspondence quickly. Thanks for your help. We will recommend your service as it was to us.

Stephen Geoffrey Hart

20th Oct 2013

Thanks Emma a gr8 service would defiantly use you again. Naviti was perfect for us and would go again for sure. The Hilton really nice would use again also. Looking at Vanuatu next so send us any offers, Thanks. Jessica Enever

Stewart Enever

20th Oct 2013

Will book again through Travel online for next holiday

Lance Rogers

20th Oct 2013

Emily was fantastic to deal with. The price travelonline got me was so much cheaper then any other site.

Natalie Lowe

19th Oct 2013

Quick response and excellent holiday--everything went like clockwork even down to sorting the trip out on a public holiday. Will recommend and if needed will use these again.

Graham Tombling

19th Oct 2013

We had a trouble free trip with no hiccups. Your service was excellent and we would recommend you to anyone who wanted a well organized enjoyable holiday. WE WOULDN'T HESITATE TO USE YOUR SERVICES AGAIN.

We will be traveling to Ireland in July next year for our son's wedding. Keep in touch. Thanks. Ray

Ray Harm

19th Oct 2013

Great service and advice. Will be booking through TravelOnline for future holidays.

Norman Spurr

18th Oct 2013

I found TravelOnline via the web. The service and price were far less than other offers from Flight Centre and direct to the hotel. Annaleise found us a great resort that was perfect for our needs. Everything ran like clock work. Our transport, spa vouchers and room were all ready and waiting for us.

Thank you for a lovely holiday.

Kate Tynan

18th Oct 2013

Thanks for everything, had a fabulous time, your service made it stressfree to orgainse my holiday. Email reminders were very helpful.


Madeline Nieuwenhuizen

18th Oct 2013

we will definitely book with you again..we were constantly receiving emails from yourselves keeping us uptodate with the booking process

Barry Boyle

18th Oct 2013

I would just like to say thank you to Joanna for being so patient with us (me). She answered all my queries and was extremely helpful in every way.

Every time I called I could tell from my side of the phone that she had sincerity in her voice and was only too willing to assist. This is extremely important than just being helpful.

I am in the customer service industry and often see people in a job for money and not because they like their job. Keep up the good work Jo you are an asset to your company and repeat clientel. Yes I would use Jo again and would recommend her to everyone and anyone.

Thank you :)

Mary Hoyle

18th Oct 2013

Lisa, thank you for all your help in organising this holiday. It was fantastic. Looking at going to Fiji in May next year and will contact you again.

Joshua Cummings

18th Oct 2013

Very efficient , I will b using travel online to book my next holiday,

Anne Dallimore

18th Oct 2013

Thank you so much for your great service. We had a beautiful relaxing holiday----- too short!

We would certainly sing your praises to all our families.


Thomas Duncan

17th Oct 2013

very pleased with service and very qucik to respond to all to all calls and emails

Alan Hunter

17th Oct 2013

Always prompt in replying to my queries.
No problem was too big.
Cheers and thanks


Samantha Jackson

17th Oct 2013

I had no problems what so ever when booking. Great service & help when I required it.

Felicia Gomez

16th Oct 2013