TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,292
Average Rating: 4.85 out of 5

Customer Service Reviews

Cannot fault the service! We don't know how we hooked up with your service ( via the Hotel?) but we were not disappointed at all. Even though the purpose of our trip was to meet with relatives without a focus on tourist trips, we did manage to enjoy the tigers, local sights and even an elephant ride.
The vehicles were clean and modern. Installing a car seat for the baby was not a problem. Service was prompt and efficient. English skills very good. We wish to thank Grace, Mike, Pom & Joe.
We can highly recommend this class act to others.

Paul Hardie

14th Oct 2013

It was all very good and worked perfectly.
We got all our travel vouchers in time and the resort we stayed at knew about them and handed us our gift vouchers for everything when we checked in.
I certainly would book with TravelOnline again.

Teresa Kristin Bildstein

14th Oct 2013

We needed some added help with the booking and your phone operator was extremely pleasant and helpful.
We would definitely use your service again .

William Haslam

14th Oct 2013

To be honest I was a bit dubious about booking a holiday online, however we had no problems at all. Everything went like clockwork with our trip.

I will recommend Travel online to anyone, thanks Michelle

Scott Templar

14th Oct 2013

Efficient service and all arrangements requested were provided to our expectations

Alan Woodhead

13th Oct 2013

All good.
I like that you told us about renovations. They were as you sated not a problem

Jennifer Wilson

13th Oct 2013

Would definately book with you again. have already recommended this site to many.

Megan Farlow

13th Oct 2013

Will definitely use this service again. Lisa was very friendly and pleasant to deal with. Great prices, Great Service.

Goncalo & Danielle Guedes

12th Oct 2013

Nicky Shield was very excellent with the way she went about organising this holiday. I was extremely impressed. There were no hassles and the holiday was just what we wanted. Thank you.

Adrian Brock

12th Oct 2013

Would book with you again. Have recommended you to others.

John Lechte

12th Oct 2013

I found the service very easy, we would definitely book again through Travel line

Mitchell Brierty

12th Oct 2013

Good service. We were kept up to date with the swimming pool maintainence.

John Rumbold

12th Oct 2013

Responsive, flexible, friendly and prompt. Great job!! Thanks very much, I'll be back.

Russell Lowes

12th Oct 2013

Easy to book a holiday. Would book again

Sandra Buck

11th Oct 2013

My enquiries were attended to very promptly and I was kept updated throughout the process.
Documentation was emailed quickly and outlined what action was required.
Yes - would happily book with you again and would be happy to recommend you to friends/family.
Thanks Lisa for all your help.

Felicity Inall

10th Oct 2013

Communication between myself and travel online was very easy. They happily accommodated any changes I wished to make to the itinerary in the early stages. When a booking issue arose in Fiji travel online quickly sorted it out with no disruption to our holiday.
I wouldn't hesitate to use travel online again.

Lee Pirini

10th Oct 2013

We had a superb experience using travel online and were amazed and impressed to have a response to our email query within minutes while we were away.
The local tour partners were excellent and the process was super efficient. We were a bit wary about not having a face-to-face service initially but this service could not have been better!

Matthew Pearce

10th Oct 2013

The service was outstanding and i will book again for next year! I must ask you to pass on to the Bali team how exceptional our driver - Madi was we eneded up using his services mearly every day and he was a true professional and lovely local guide.

Thank you S

Susan Bousen

10th Oct 2013

I always book my island getaways through TravelOnline. And every occasion the service has been second to none!! Now just saving to book my next one....Thank you.

Peter Danks

10th Oct 2013

Great service and yes would definitely recommend you and in fact already have. Thanks

Michael Caccamo

10th Oct 2013