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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 14,015 customer reviews

Great service and great advice. Was a bit weary about on-line bookings but all has been laid to rest.you are now saved in our ' favourites ' websites.
Thanks heaps Lisa, we had a great time.

Steven Wallace

21st Jul 2014

Amazing service. Danielle swane your quick response to my emails on my last minute accomodation booking and to follow up on my request made things much easier as I had one less thing to worry about during my hectic travel. Very grateful and will be recommending you to all my family and friends. Thank you so much

Paul Rossi

Paul Rossi

21st Jul 2014

We will be booking all our big holidays with TravelOnline from now on. They took care of everything and were very patient while we thought about their quotes and recommendations. They were also very happy to answer any questions we had. The property was perfect and the tickets we received as part of our package were easy to collect and redeem. Thank you so, very much.

Jay Kopplemann

21st Jul 2014

Fantastic job by Rochelle. Very quick with replies and able to print all tickets etc with no problems.

Airport transfers all good.

Definately book with you again and have already recommended you to friends.

Diana Elliott

20th Jul 2014

The inclusion of the massage at Orientala Spa was fantastic. This was a great addition to our trip. My husband & myself will be recommending this business to travellers.
Our trip ran very smoothly. We would book with you again. The only negative part of the trip was the hour and 15 minutes to be processed at immigration as we arrived in Phuket. This was difficult as by that stage our children were tired. This occurred last time also. This is something the government really needs to work on. Thank you for your service. We will use your business for future trips.

Giuseppe Civello

19th Jul 2014

Lisa was fantastic to deal with. very prompt with all requests. very happy with the price on all accomodation and flights. Travel Insurance was arranged also. Lisa emailed me for when payments were due and all tickets and vouchers were emailed back. It was all just very easy.
Look forward to dealing with Lisa again in the future

Tracy Hartwell

18th Jul 2014

Hi,
I really like the prompt service I receive from you.
I did make an error in my booking and Emma was so helpful in working a solution for me.
Yes I will continue to use and recommend Travelonline

Grant Mckenzie

17th Jul 2014

Amy was amazing - so prompt with any query or question and was very happynto help with anything. Highly recommend her service.

Jeffrey - Billy Chow

17th Jul 2014

First time ever used Travelonline. This was so easy it actually seemed too easy that it worried me. However every thing was perfect and had no issues at all with our flights or accommodation! sensational

Annaleise Young

17th Jul 2014

I will be definitely be using travel online again. You guys are great. I have recommended you to everyone in my family and my work colleagues. Can't wait to book my next holiday with you guys! Thank you for your wonderful service!

Melanie Woods

17th Jul 2014

Thank you Emma for arranging our wonderful holiday. Everything was as expected. I would certainly book with Travel Online again and have told many family and friends about this company.

Steven Manning

16th Jul 2014

Great service. Probably the easiest holiday I have booked.

Lorraine Hill

16th Jul 2014

Extremely helpful and friendly. I had trouble finding accommodation myself due to leaving things to last minute but they managed to find me a great place to stay and a really good price. Airfares were a great price as well. Very happy. Will definitely use them again.

Cassandra Krushka

16th Jul 2014

Painfree travel planning

Dianne Ling

16th Jul 2014

Would certainly recommend to others.

Stephen Bawden

15th Jul 2014

Emma was very helpful. It was great having piece of mind that all of our transfers were organised and the driver was always there on time. I would recommend travel online to friends and family as it takes the worry and errors out of booking it yourself online.

Sharon Linardos

15th Jul 2014

We were very happy with the service. Very organised and communicative. We had the best holiday. The staff gave excellent advice which made our lives easy whilst on holiday. Would definitely recommend this service.

Sharyn Norris

15th Jul 2014

All good - fantastic booking options and good follow-through

Matthias Hansen

15th Jul 2014

Easy to book. thank you!

James Byrne

15th Jul 2014

I love using Travel Online. Everything went entirely as planned with not one problem. You offer a superb service.

Valma Ffrost

15th Jul 2014