TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,966
Average Rating: 4.85 out of 5

Customer Service Reviews

I received excellent service from Joanna Collins in my booking of the Tanna Lodge in Vanuatu. Explanations were clear and concise, and needed no further questions to be asked. Really a very good experience working with an agency with which I had no previous dealings.

Jack Tuls

21st Nov 2013

I had never booked anything online befor so I was very nervous about booking a holiday this way , I am still finding it hard to believe that all went without a hiccup thanks to you and all the staff there . All my inquiries were answered quickly and professionally by everyone that I dealt with . I have no complaints at all and will defiantly use and recommend your company to friends and family . And I would also like to thank you all for the great service and for making my holiday such an enjoyable one

Mary Anne Hannelly

20th Nov 2013

Was a little apprehensive about dealing with an "online" travel company, usually deal with travel companies face to face. We found all staff at travel online to be extremely professional and easy to communicate with. Absolutely no problems with any travel arrangements that were made for us. Everything ran smoothly.
Would definitely use again and would recommended to family and friends.

Andrew Greig

20th Nov 2013

quick to answer and deal with my query.

Nicola Savage

20th Nov 2013

I think that your service was very good. I want book again my holiday with you.

Annalisa Miccich�¨

20th Nov 2013

Everything arranged smoothly . This is the 4th time I have used Travelonline and will continue to do so. I like the fact you can get a quote straight away so it give you an idea on price.

Jacqueline Hargreaves

20th Nov 2013

Quick and simple booking site! Great deal as well.

Emilia Andersson

20th Nov 2013

Fast response to enquiries and excellent service.
Will use to book again!

Bill Shaw

20th Nov 2013

A friend recommended this site and it was a great recommendation. Excellent pricing (best we could find after much searching), excellent service and great communication. Overall very happy, in fact we are just in the process of booking our next holiday using TravelOnline. Many Thanks

John Tomac

19th Nov 2013

Chrystall was extremely helpful when changes needed to be made to our booking.

Ryan Thompson

19th Nov 2013

Very efficient service with this booking.

The price for this holiday was good and we would definitely use you again, and recommend you to our friends and associates.

Stephen Goralski

19th Nov 2013

This was the first time I have booked a holiday on line and found it to be very easy. Well done and would definitely book thru you again.

Christine Wright

19th Nov 2013

Very helpful made the whole process easy will book with you again

Elizabeth Wilson

19th Nov 2013

The very first experience with TravelOnline yet only the beginning of many more to come! We particularly like the timely reminders from Joanna that we received when needed. And it's so nice to have different options to choose from depending on our budget and what we're looking for. Everything was very clear and easy during booking. It was all just one click away. Thank you so much for helping us have an amazing time on our honeymoon. We couldn't have asked for more and we're looking forward to our next holiday via TravelOnline. Cheers!

Jan-joost and Ju Hyoen Steenvoorden

19th Nov 2013

Michelle, thank you for being so customer focused and professional in your dealings with my booking. We had a lot of fun and we thank you for providing us with the requested information to give us an insight into the resort even before we went there. Greatly appreciated, thank you!
Natasha Tamburic

Dobroslav Tamburic

19th Nov 2013

Great service, will book again.

Samer Maassarani

19th Nov 2013

Everything was so easy to organise. Our itinerary came through really quickly and we were off on our beautiful holiday.

Ryan Gilmour

19th Nov 2013

Your service was excellent. Great communication and deals. Negotiated some extra deals for me as well. Thanks Travelon line. I will recommend your services and travel with you again.

Lisa Page

19th Nov 2013

Great service thanks Travel on line
Regards Anne

Anne Gillies

18th Nov 2013

Just would like to thank you for your assistance with our last holiday at Daydream Island.

Your customer service, knowledge of your products was excellent ... documentation / e-mails were quite prompt. You guys were on top of everything

Thank you again

Nathaniel Alfonso

18th Nov 2013