TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,837 customer reviews

Like the way the online site works and, this was the second time we used the service.
No complaints and would definitely use I your service again.

Alan Faulkner

26th Nov 2014

Excellent service

Kathy Cannon

26th Nov 2014

Service was great. Was very easy to book this online and response I received was both timely and easy to understand. Also had to call to check on some points of the travel and had no difficulties in getting through and received professional friendly service. Thank you. Will use your services again.

Ian Brady

26th Nov 2014

Easy friendly online booking.

Christian Castro

26th Nov 2014

I was very pleased with how easy and fast back and forth communication was. It's always good to know that someone will get back to you as soon as they can, and it's especially reassuring when organising a trip. Rebecca was really helpful and nice. I've had a great first time experience with travel online.com

Kate Rummery

26th Nov 2014

Excellent.

John Riley

26th Nov 2014

One word ......excellent !!

John Riley

26th Nov 2014

We had never heard of Travelonline, but we are very happy with the holiday we selected. The website is simple to navigate, and yet very complex with options to choose from. A combination that is hard to achieve.
Because we had never heard of Travelonline, we tried to compare the package with the major travel agents, and they could not compete on price or offer as many extras.
100% guaranteed to have us return to book our next holiday, and we spoke to other guests at Outrigger about how happy we were with our package deal.
Outrigger is an excellent choice for anyone, especially families. We cannot fault their service and hospitality. They effortlessly proved why they are a 5 Star resort.
Thank you all for making our 10yr wedding anniversary holiday even more special than we had hoped it would be.
Regards,
The Smith family.

Matthew Smith

25th Nov 2014

Hi Rebecca, Thanks we had a wonderful holiday and everything ran like clockwork. The resort was fantastic and we would definitely go back again. Thanks for the assistance.

Nicholas

25th Nov 2014

Everything was perfect. without any issues. Would definitely book with you again and have recommended you to family & friends already.
Thanks for a hassle free holiday.

Ian Hawley

25th Nov 2014

Thank you

Leighton Peacock

25th Nov 2014

Very well organized, have recomended to others, will book agian as long as the savings are there.

Jean Arlove

25th Nov 2014

This is the 2nd time I have used Travel Online to book an overseas holiday & I have not been disappointed. I wouldn't hesitate to book any future travel with them, I was kept informed every step of the way & when a service was discontinued, through no fault of Travel Online, I was immediately informed & refunded.

Shelley Collier

24th Nov 2014

No problem, everyting fine

Gonzalo Crespo

24th Nov 2014

Good sevice - only think was reconfirming transfers and tours once we arrived. Would have liked to not have to confirm again even with a confirmation.
Will book again - thanks!

Emma Jackson

24th Nov 2014

Friendly, prompt service

Mandy Jenkins

24th Nov 2014

I would definitely recommend TravelOnline to everyone I know! Great service, quick and friendly.

I have been seriously impressed :)

Thank you!

Julia Ratcliffe

24th Nov 2014

Everything to do with the booking & travel went well.
No hiccups in any way.

Steven Lethlean

24th Nov 2014

Great service from Joanna Collins - our honeymoon was perfect. All accommodation, transfers and our experiences were amazing and we are currently looking to book our next holiday through travelonline.com. Thank you for everything!!

Deyette Mccrae

24th Nov 2014

Great service, very easy to book and any questions asked were answered very quickly, would definitely use travelonline again

Neale Reid

24th Nov 2014