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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.0/5

Customer Service Reviews

4.86 out of 5 from 14,015 customer reviews

Easy, great value and great service. Will use again

Leah Howe

5th May 2014

Good and quick service with great priced deals, would definitely book through this company again.

Paul Ryan

5th May 2014

Very easy to deal with, great communication and timely receipt of vouchers, receipts etc....thank you :)

Matthew Mangelsdorf

5th May 2014

Lisa was efficient, helpful, friendly with great attention to detail. Thank you for your help.

Rachael Browne

5th May 2014

TravelOnline is very easy to use, and I love the itemisation of each section of our trip, meals, accom, tours , etc. The website is very intuitive, and flexible with editing certain sections of your trip quoted, e.g. change in room type, tour , etc.
Great selection of flights to choose from aswell.

Philippa and Leon Faulkner

5th May 2014

Ida was very helpful while booking.. would definitely recommend to other friends.

Mahesh

5th May 2014

Emma was great to deal with, so will certainly be in touch for our next holiday. She was prompty with answering questions and everything was hassle free.

Anita Crowe

5th May 2014

Great service and made the organising less stressful. Would have been good if the tours had been made available in the quote earlier so that we could have booked them. It would also be great if you didnt have to phone to organise the more local flights and could do so online also (eg flights from Gladstone QLD etc).

Thanks for your help, will definitely recommend and use again.

Sarah Fuller

5th May 2014

I don't have any negative feedback. My family and I have enjoyed an exceptional holiday. Lisa made the process simple and straightforward from the beginning. There were no hiccups or problems with the itinerary and everything went as planned. A big thank you to Travel Online and I will be recommending your company in future

With kindest regards

Adam & Nicole Gerrard

Adam Gerrard

4th May 2014

answered questions in a timely manner, came across in emails as friendly

Renee Claydon

4th May 2014

Good service and will book again.

Ming Chen

4th May 2014

Second time I've used Travelonline, easy to navigate website, check in at hotel smooth, received what was quoted. Will use your service again. Thank you

Scott Bow

3rd May 2014

You made it so easy and convenient. Your staff were great in keeping me informed. The actual holiday was simply perfect. Good job!

Sarah Findlay

2nd May 2014

Have booked several holidays in Fiji with you and this was our first with you to Bali. Everything went like clockwork - even our driver was still waiting for us when we finally came out of immigation/customs at Denpasar some 3 hours after our flight arrived ! We didn't think that he would be so that was a lovely surprise.

Yes, we would definately book with you again and have already recommended you to others.

rgds

Margaret Quigley

2nd May 2014

I was very happy with the service received. No complaints at all. I would book TravelOnline again.

Susan Bright

2nd May 2014

A pleasure to deal with you.

Graeham Rice

2nd May 2014

The package you got us for the Merlin Beach Resort was excellent, it included a few extras which were good. Don't know what it is about the seats on planes though, we seem to get seats apart or very back of plane, luckily it wasn't an extra long flight. Would like to know the secret to getting better seats, especially when paying top money.

We would book with your company again.

Martin Brown

2nd May 2014

Excellent service and detail putting our Holliday together.we will have no trouble recommending you to our friends and family. Once again thanks and hope to use you and your company again.

Warren Dale

2nd May 2014

We are happy with the prompt service.
We recommend to family and friends to book with Travelonline. The price was reasonable. Sofital was faultess.

Francesco Parisi

1st May 2014

Good communication both via phone and email and well laid out options on the itinerary

George Prappas

1st May 2014