TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,332
Average Rating: 4.85 out of 5

Customer Service Reviews

I was delighted with the service throughout the booking, payment and holiday. Annaleise was friendly, informative and sent prompt, personal replies to my queries. The offer we used was great value for money and I liked being able to select options for day trips etc in with the booking to make everything easy and only one payment. The hotel was exactly as described (amazing), our airport transfers, upgrade and spa treatments were all organised and ready for us, and our guide (Wayan) was lovely. It was great not having to worry about anything throughout the entire trip because we trusted you had sorted everything for us. We had a wonderful time on our trip and will definitely be using TravelOnline again.

Eleanor Mackay

1st Apr 2013

Very easy booking and Lisa was very helpful. Thanks so much for putting this great holiday together for us.

Anton Vojkovic

1st Apr 2013

Very helpful in all respects. Flights and transfers excellent

Alan Scudder

1st Apr 2013

Fabulous service. Very helpful and friendly.

Myles Talman

1st Apr 2013

Thanks for an easy time planning, booking and a great trip overall. Annaleise always returned email questions promptly.

Mathew Tredinnick

1st Apr 2013

The service was great with every little detail thought of from flights to hire car waiting at the airport with an escort to our accomodation.
Great time with nothing to worry about

Greg Chegwidden

1st Apr 2013

Travel online is fantastic I would definitely recommend booking your holiday with travel online. I will definitely be booking my next holiday with travel online.

Shane Minotte

1st Apr 2013

Travel Online provided me with detailed quotes on 6 hotels in Vanuatu in a format that I could print out and discuss with those traveling with me which was very useful.

Everyone I dealt with both through email and over the phone had a polite and professional attitude and were willing to go out of their way to help organise my honeymoon.

I would definately use Travel Online again and will be recommending it to anyone wanting to get a great package deal on a holiday.

Jason Ryan

1st Apr 2013

So efficient. Whenever I had a query it was answered promptly. Everything was in place for my arrival and flights and made the trip easy to plan. There was nothing I could complain about. Yes!! I would book with you fact I am already researching my next trip.

Sheridan Workman

1st Apr 2013

Our second holiday with your company and their were no hitches or problems.

John Shearman

1st Apr 2013

Clare was totally wonderfull always returned all my calls and emails and trust me I think I was a pain at times as I had never booked such a large holiday this way before, she was truly an angel.

I would defiantly use and recommend your service

Monique Lewis

31st Mar 2013

Thank you once again for looking after us. All was perfectly handled.

Kim Young

31st Mar 2013

Great service. Would and have booked through you again. Definately will recommend.

Linda May

31st Mar 2013

Rebecca was very profrssional and knew her product and I would certainly book with you again, in fact I have passed your website on to others.

Raewyn Wright

31st Mar 2013

Kimberly and Tahnee have been most helpful from day one of my inquiy and I will not hesitate in recommending your business to friends and family and I Wii be using you for future travel.
Many thanks once again
Viv & Mike North

Michael North

31st Mar 2013

Yes we would book with you again! The extras like water sport voucher at Benoa was fantastic new Wacko Beach Club where you stay for the day is only 5 months old right on beach,pick up drop off service, really impressed. Massage voucher at Semara was another plus!! Have recommended you to other people while away. Will be looking for more holidays with you guys when travelling again. Thanks Steven,Michelle,David and Fiona.

Steven O'connell

30th Mar 2013


David Oconnell

29th Mar 2013

The flights, transfers and resorts were all booked perfectly. Our travel and holiday did not have a single hitch. Thank you TravelOnline!

Jon Williams

29th Mar 2013

Perfect problems with bookings..will use again..

Craig Mcmaster

29th Mar 2013

The service was excellent and I would certainly book again with TravelOnline. I particularly appreciated the deal that had been sourced in that it gave us a very affordable and especially relaxing holiday. Our recommendation has already been passed on to both family and friends.Thank you.

Frances Hawke

29th Mar 2013