TravelOnline Reviews

Total Reviews: 11,799
Average Rating: 4.85 out of 5

Customer Service Reviews

Good service, yes, would book with service again and yes, have already recommended to others.

Linda Thorncroft

19th Nov 2012

Kylie was fantastic, everything ran like clockwork!

Grace Carter

19th Nov 2012

Websites easy to view and navigate, costs and facilities all up front.
Quick response to availabilities and booking, and booking in at resort was smooth (without me being there).

Ed Stefaniuk

19th Nov 2012

Everything you did was as we expected, everything went as planned, thanks a lot. Would be happy to book with you again, and would recommend you to others

John Barrie Stevens

19th Nov 2012

Overall we received an excellent quality of service from our consultant! She organized everything required for our holiday and gave us good communication via e-mails. The holiday and all the transfers was perfect.

Michelle Beades

18th Nov 2012

Everything was great about the service.

Will definitely use again and recommend to friends!

Anna Coneybeer

18th Nov 2012

Very quick response to quotes and any emails sent.

Would book with you again.

Thank you.

Rebecca and Martin

Martin Fowler

18th Nov 2012

Thankyou so much for the professional way you handled the booking for our recent family holiday to Thailand. We had an amazing holiday, From start to finish your team made the process so effortless and could not have done more. We will defibarely use your company again and would not hesitate in recomnending you to friends and family. Once again ,Thankyou.

Anthony Gilluley

18th Nov 2012

I was very happy with the service Travel on Line provide and will consider using again.

Katrina Fraser

18th Nov 2012

Thanks to Natalie and the staff for sorting out my travel arrangements after missing flight.

Stuart Cunningham

18th Nov 2012

Hi yes very happy with booking our short holiday through travel online, we not only dealt with Rochelle over the phone. we had to phone regarding our insurance discount that was offered to us that was not included in our quote that we paid. It's had to be refunded. However the website is so easy to use. It was enjoyable to go through the quote selecting our preferences and it was so streamlined and easy, not like other confusing websites, but some things would have been better with a bit more information such as tour information before you decide it's what you want. It's good you can email any questions and they get back to you fairly promptly.. Our trip itself was good value, everything we booked turned out nicely.. All our vouchers etc were emailed which is handy. Who needs to go to a travel Agent when it's this easy to book online and get pretty good service in doing so. Gives you more hands on control over organising your own holiday which I like. I'll use this website again. Thanks.

Stephen William Jones

17th Nov 2012

We were very impressed with your organisation

Glenise Williamson

17th Nov 2012

fantastic, all organised in the one go. Was very greatful transport to and from accommodation and tours was organised, and all very friendly staff.


17th Nov 2012

Your service was fantastic everything was perfect could not fault your service at all and will certainly be recommending your site to all our friends and definitely be booking with you in the future
Thank you for organising my holiday Annaleise and your team
Kind Regards
Sue Macmillan

Susan Macmillan

17th Nov 2012

You were all absolutley wonderful thankyou so much and we recommended you to everyone over there so look out for lots more bookings.
Kind Regards

Daniel Chapman

17th Nov 2012

yes I would book again,
I would recommend you to family and friends

Lesley-anne Campbell

16th Nov 2012

The service was very efficient...and cheapest at the time! It was great to be able to book a room on the spot and know it was actually there. I was most impressed with the free voucher to Semara Spa - I wasn't prepared for anything even remotely as wonderful as the massage my Mum and I enjoyed. Thank you - I would certainly book with Travel Online again if I could be assured of another of those massages!!!!

Lara Daebritz

16th Nov 2012

Your service was quick and very clear in managing our travel details. All documents and acknowlegments of travel came through in a very timely response.
Definately would book through this company again.

Nicola Mackenzie

16th Nov 2012

Would use again. Very easy and simple to use.

Anderson Leslie

16th Nov 2012