TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.1/5

Customer Service Reviews

4.86 out of 5 from 14,537 customer reviews

Great package prices and quality service. Will recommend travelonline to my friends and acquaintances.

Amy responded quickly and efficiently, starting with the initial quote and through all followup queries and concerns (of which there were few).

Michael John Morris

22nd Aug 2014

Everything as planned worked out well.

Mac Rivers & Murray Quinn

21st Aug 2014

Ida was such a great help with my booking, my original booking was not confirmed however she recommended a great alternative which worked out better for my family-would book again with Travelonline

Tanya Aaskov

21st Aug 2014

Fantastic service. Quick response from Emma with all enquiries. Will certainly use your service again.
Thank you Emma for great service.

Darryl Beder

21st Aug 2014

Very good customer service with timely and courteous responses to all enquiries. Highly recommended for anyone seeking a great deal on a family holiday.

Scott Leisemann

21st Aug 2014

Everything went so smoothly. Not having previously dealt with an online company before, I was hoping that there weren't going to be any hitches. From the moment we made inquires about our holiday, we got instant answers etc. Every part of our holiday was organised well and would have no hesitation in using you again.

Julie Graham

20th Aug 2014

Work of TravelOnline was very quick, usefull and really convenient. I would like to say especial "thank you" to Danielle Swane for help. My family had a nice trip))

Michael Mayrow

20th Aug 2014

Lisa,
Everything went to plan and lived up to our expectations. Will recommend you to others.

Richard Jeffkins

20th Aug 2014

This is the second time I have used travelonline.com to book our holidays. I think your service is user friendly with detailed options making the whole process very easy. I have already recommended you to friends and family and would definitely use your service again.

Jodi Cockburn

20th Aug 2014

very easy service to use and when we had a small problem it was sorted quickly

Christine Matthews

20th Aug 2014

Efficient systems of communication, would definately use again.
Only negative is that would have been nice to know that flights had to be paid for in full up front.

Benjamin Olsen

19th Aug 2014

Quick response to emails, easy to use website. Would use again.

Thank you.

Allan Botham

19th Aug 2014

So easy, great holiday

Rosalinda Neville

19th Aug 2014

This is the second time that I have arranged my accommodation via this site. I highly recommend this to anyone looking to arrange travel for themselves. For any future travel I will most likely go through here as well as I know exactly what I am paying for by being able to alter the packages as I please and I find that best value for money is offered through here.

Marisa Temizyuz

19th Aug 2014

Our trip was fantastic, the hotels were lovely.
The transfers companies were great ans helpful.
Thank you so much for your wonderful service
Shona Crothers

Matthew Crothers

19th Aug 2014

Enjoyed everything about holiday from booking trip polite bus drivers and resort employees 10 out of 10 thankyou

Paul Coffey

19th Aug 2014

Excellent service! Prompt and efficient communication, all details thought of and provided to me as they were needed. Will definitely use your service again: an easy, simple and quick transaction. Thank you!

Richard Ford

19th Aug 2014

I would certainly book again with travelonline. The emails were always promptly answered and the consultants were very helpful with advice especially Annaleise (since left) and Clare. Everything went smoothly with our booking from beginning to end. I certainly would recommend travelonline to friends. One of the things I most like is your quote system and the selection you can make in each section. It is easy to use and helpful when trying to compare one option against another.

Lisa Gooding

19th Aug 2014

Excellent service;
Prompt email correspondence and question clarification
Up to date information with regular email updates
Definitely recommend to family and friends

Kellie Morris

19th Aug 2014

Would just like to say thank you Rochelle for organising our trip to Day Dream Island. We had a great time and can not fault your service and attention to details in ensuring we were able to adjust our plans a little without any fuss. Thanks again and will definitely look at holiday bookings with you in the future.

Christine Neal

19th Aug 2014