TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,332
Average Rating: 4.85 out of 5

Customer Service Reviews

I was very happy with your service. I will book with you again, in fact we loved Fiji so much we are hoping to go back in September. I will be sending an enquiry tonight for a quote.


Tony Guedes

Tony Guedes

27th Mar 2013

Rebecca has been so accommodating with all the changes we had to make. My family have used TravelOnline a few times now and will do in the future. Thank you for making this a memorable trip.

Ryan Porteous

27th Mar 2013

The service was great Clare was very helpful i have already recommended friends and family to book with TravelOnline they are always friendly and eager to help

Susan Kensley

27th Mar 2013

Service is quick, excellent and reliable.I would definitely consider to go through travel online in future and would recommend my friends.

Sathish Reddy Gutha

25th Mar 2013

We were very happy with the service and the package provided. The accommodation package was great and the added extras with the massage, airport transfers etc made it a great value package. Thanks for a great first time experience in Bali!
We would book with you again in the future.

Kristine James

25th Mar 2013

Easy to deal with and everything on the trip went smoothly.

Kevin Gallehawk

25th Mar 2013

Excellent customer service from beginning to end.

Every detail was taken care of.

I will be recommending to family and friends.

Many thanks
Gary & Deb

Gary Felton

25th Mar 2013

Very happy with service... Claire was helpful and extremely efficient!! Would recommend for service and price for sure!!

Martine Carmichael

25th Mar 2013

Thank you for booking our trip it was great
The information provided was timely and accurate
We will definitely book with you again and refer our family and friends to you for future holidays

Darren Britt

25th Mar 2013

If you want your holiday itinerary to be simplified & worry free, then I recommend TravelOnline.
I had some queries for them after the bookings were finalised, & these were answered promptly.

Thanks to Lisa & crew for my enjoyable holiday on Norfolk Island.

Rae Waring

23rd Mar 2013

Very efficient and helpful on phone. Can highly recommend and will use again for future trips.

Ken Purnell

23rd Mar 2013

we have used your site for our last 4 trips to bali and cannot fault the service we will use you again

Robert Morgan

22nd Mar 2013

Thank you Lisa,
The service you provided was excellent as you kept me informed as to what was happening, from booking the airline tickets, shuttle service and accommodation. Everything went so smoothly and there were no problems along the way.

Yes, I would book with you again as your service Lisa was first class.

Thanking you,
Sincerely Christine

Christine Mcguren

22nd Mar 2013

service was great and yes i would book with you again

Katie Harding

22nd Mar 2013

I would live to thank Lisa and staff for booking our holiday to Bali, everything went to plan and the accomodation was perfect.
When we decide to book our next vacation we will definatly give a call or book online.

Thank You
David & Stephanie Hopper

Stephanie Hopper

22nd Mar 2013

Thankyou Clare for everything

All aspects of our trip ran like clockwork and a special thankyou for the changes we made on the run.

David & Tamara

David Saunders

22nd Mar 2013

Excellent service, went without a hitch. We will use TravelOnline next overseas holiday.

J Dakin

21st Mar 2013

We travelled with a group of 14 others who all used a regular travel agent. Without a doubt we had the least hassle and the best price. Thanks to travel online and kimberley it was stress free

Sharon Puddephatt

20th Mar 2013

Great communication and patience with handling so many enquiries from different travellers in the party.
Would use again and have already recommended to others

Jarrod Hocking

20th Mar 2013

Thank you Shameem for organising the best holiday ever. Thank you for changing our original booking from one resort to The Warwick.
Our holiday went without any problems. Our transfer coaches from the airport to the resort & return were there waiting, travel insurance was organised (thankfully we didn't need to use it) & our rooms at The Warwick were excellent (except that we would've preferred two double beds per room instead of one queen/double plus a single).
I would definately use TravelOnline again to book another holiday as once it's booked there are no worries. I would definately recommend TravelOnline to anyone considering a holiday.
Thank you so much.

Karen Johns

20th Mar 2013