TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,782
Average Rating: 4.85 out of 5

Customer Service Reviews

Lisa was fantastic in her help towards us. Thanks Lisa.
Would definitely use travel online again. Would also recommend this company to others.

Andrew Cornelsen

13th Jun 2016

I have used this service once before and always find the process very easy

Jodie Owen

13th Jun 2016

Very easy to book and the communication was good.

Judith Browning

13th Jun 2016

We found travel online great to deal with.
So much so, that during the whole booking, paying and traveling. We didn't have the need to talk or call them at all.
All email inquiries were responded to in a prompt manor.
We already have our next trip planned and will be booking through travel online soon.

Joanne Heafield

12th Jun 2016

From start to finish, I would like to thank you personally, Michelle, for your recommendations, reservations, advices and emails back and fro. We had a fabulous time at both resorts and our experience in Fiji was faultless.
I will definitely book with TravelOnline again.
Do you do Europe as well?
Thanks again,
Catherine

Kenneth Brown, Catherine Brown

12th Jun 2016

Thank you for the great services and great deals you provided though I had some issue and had to amend my travel dates Travel online helped me with that as well ,Travel online would be my number one choice for my next holiday ....cheers for that , thank you guys.

Sai Jayanth Jetty

12th Jun 2016

Great service, I book with you every year & your service is always excellent. Thank you :)

Ann Harris

11th Jun 2016

Great deal. I have already recommended your website to a few people.

Catherine Wade

10th Jun 2016

Hi Holly, I was nervous at first because this was the first time I had organised a holiday online. The whole process was easy & it went fluidly. The transfers & accommodation were excellent , so I shall be confident to look at your company for our next holiday and recommend you to our friends & family. Thank you, Gillian

Roland Eisenkolb

10th Jun 2016

Prompt, reliable service.

John Hawke

10th Jun 2016

We have used this company several times now and will use them again.we have never had a problem it has always gone very smoothly.

Kerry Gosling

10th Jun 2016

Easy to use and everything fell into place. Fantastic service, thank you!

Mark Tibbetts

10th Jun 2016

We've used TravelOnline previously for Pacific Island holidays and our recent holiday was no different. Everything worked great, on time and completey as promised.

Noel Sargent

10th Jun 2016

Excellent, excellent, excellent.

Always very responsive and friendly especially with several reorganisations of travel plans.

Also the prices can be excellent so keep your eyes peeled for very good discounts on property.

I would not hesitate to use them again.

Karen Den-toll

10th Jun 2016

Service was great. Everything went really smoothly. Only feedback was that our checkout at the hotel was Midday but our transfer to the airport wasn't until 7pm. An option for a late checkout when booking the trip with travel online would have made that day better for us.
Will definitely book through your company again though. Thank you.

Rochelle Newbery

9th Jun 2016

The whole booking process was quick in easy for me. Communication was clear and accurate. I will definitely use Travel Online again and already have recommended you to family.

Joseph Bagnato

9th Jun 2016

Our holiday was well organised. Everything went to plan!!! Thank you :-)
P.S. Communication was also excellent between the travel agent when I had an enquiry etc.

Ilona Koro

9th Jun 2016

This was the first time I used Travelonline but it won't be the last!

Found a super hotel + flight deal on the website ($$$ saving) and was very impressed with how quickly Clare and confirmed the booking and sent the required travel docs.

Thank you for the great service, I will be recommending you to family and friends :)

T Downie

9th Jun 2016

Great price and service. Would recommend to others.

Damian Tanner

8th Jun 2016

Very helpful and efficient. Unable to travel on original dates due to illness shortly before planned departure. TravelOnline liaised with Resort and arranged alternative dates. Will use again and definitely recommend to others.

Andrew Wood

8th Jun 2016