TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,960 customer reviews

Prompt service with enquiries always actioned quickly. Good, competitive prices provided.

Tony Saunders

12th Oct 2017

Would definitely book with travel online again. Fast quote, always prompt to answer queries and the booking process was easy peasy!

Craig and Taryn Gribbin

12th Oct 2017

Everything was just to easy.

The information supplied was detailed and accurate.

Rikk Robertson

12th Oct 2017

I have booked quite a few trips with travelonline and I have always found their service excellent! Everything is organised for you, emails are answered quickly, they make holidaying easy. I will definitely use travelonline again. I have recommended them to friends many times. Many thanks Clare!

Joe Failla

12th Oct 2017

Great value for money and great service able to get interconnecting rooms at both hotels and airport transfers were ready and waiting for us. Definitely book with you again. Thank you

Jade Bankier

11th Oct 2017

Great value package, very responsive agent, and easy payment. Would definitely use this agent again.

Leah Strutynski

11th Oct 2017

I had very good experience with your professional stuff and I have every think was organise

George el Hourani

11th Oct 2017

Hello the holiday was great was just a little disappointed with the airline booking. Firstly we weren't given a kids meal on the way over and secondly we weren't all sitting next to each other on the way home. We were told that there wasn't 3 seats available as a lot have people had used web check in.

Paul O'kane

11th Oct 2017

Thank you Laura
for always being professional and so helpful

Sharlene Crumpton

11th Oct 2017

Thankyou to Cecilia and the team at Travelonline.
Overall we had an excellent holiday and would certainly be looking to book again through Travelonline.

Anthony Clarson

11th Oct 2017

Very easy service to use. Made booking flights and accommodation very simple. When there was an issue with the flight, your service responded very promptly. Good communication via email.
Thanks!

Michael Langley

11th Oct 2017

Very happy with the customer service offered by Travel online. quick and fast response on every query. Thanks Rebecca Ross for organizing this for us. very appreciating!

Raj

10th Oct 2017

everything about travelonline went as I asked for. I will definitely use this service again

Matthew Fontana

10th Oct 2017

This was a first overseas holiday and booking through Travelonline was a great choice. They answered all my questions (there were a lot) and eased my mind over a few things I was worried about. The service was great that we received, would book through Travelonline again.

Kasey Kaye

10th Oct 2017

Great service as usual. Would book again.

Jodie Hocking

10th Oct 2017

Service was very good and professional throughout, from booking to ground arrangements. We only had 1 grumpy driver from TTF, everybody else was warm and friendly.
We would certainly use you again and recommend you to friends and family.

Anna Grieve

9th Oct 2017

will definitely book again, hassel free booking definitely recommend

Donna Mullin

9th Oct 2017

Great service and helped with a lot of the pre booking

Jasmine Sandra Daffin

9th Oct 2017

You guys went over and above to help me out !! I was getting very stressed out with the whole thing and you found me excellent flights and accommodation, I couldn't have been happier !! Next holiday I will be definitely using you again .. kind regards Dan Vitols

Daniel Vitols

9th Oct 2017

Everything ran to plan which was great.

Only downside was that occasionally your response to emails took a few days and our tickets etc didn't come to us after full payment was made we had to request them three weeks later.

On the positive we had late changes which you fully accommodated and were very helpful with.

Natalie Allsop

9th Oct 2017