TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,966
Average Rating: 4.85 out of 5

Customer Service Reviews

The service provided was first class as was the Fiji Hilton.
Just fantastic

John Bonnitcha

17th Jul 2016

Holly and team made process easy. Good to use website. Definitely use again ????

Evelyn Lomas

17th Jul 2016

Great service from Clare. Thanks for taking the time to find a great resort and flights on the dates we wanted. And airport transfers organised too. everything was excellent, we had a great trip.

Kaye Stewart

17th Jul 2016

Convenient service, with no hiccups. Would definitely book again through travel online.

Megan Blakers

17th Jul 2016

As we booked at a couple of different places, it would have been good to do all that in the one transaction. One email however, helped to blend the two stays together. The website is very easy to read and compare places. Great service and would highly recommend.

JACINTA WILSON

16th Jul 2016

Holiday was fantastic. Thank you for your help and maybe doing as similar holidays in 12 months time.

Daryl Hurst

16th Jul 2016

We were very happy with the service we received from Travelonline. I was particularly impressed with the assistance and prompt attention that we received when we had an issue with our "checked baggage" Travelonline were extremely helpful and provided assistance immediately. I would definitely recommend your service to friends. PS. I personally will not by choice use JetStar again for an International Flight, from the beginning to the end we had nothing but disappointment with them.

Julie Kellner

16th Jul 2016

Very quick and prompt service and very easy to book and pay. Trip was seamless thank you!

Sharon Sanders

16th Jul 2016

Great, slick organisation - all information provided electronically, with provision fo phone back up.
Would definitely choose to use your service again and have already recommended it to friends and family. Thank you.

Karen Hart

16th Jul 2016

Very happy with service. All went as you had planned for us.
I would happily recommend you to others.
Would use your service again.

Judith Quinlan

16th Jul 2016

Very satisfied with service. Will recommend to others and will also book through travelonline.com again.

Janine Ridsdale

16th Jul 2016

Excellent service and very quick replies which was excellent.

There was some slight confusion with our tour vouchers once over there with the kids not included on same. However a minor distraction to what was an excellent and well organised holiday thanks to Alyssa.

I would & will highly recommend your services to our friends and family. Especially given the child aspect was excellently handled and all the advice given was spot on. Well done Alyssa & thank you.

Brett Shalders

Brett Shalders

15th Jul 2016

Overall good experience. you should include other activities surrounding stay .

Sagar Deo

15th Jul 2016

Very efficient online booking system. All bookings were accurate. Package details of flights and accommodation also easy to organise. Yes I would use your service again, and recommend.

Ian Miller

15th Jul 2016

Excellent, prompt service-I really valued the regular communication. I would not hesitate to use TravelOnline again in the future and will recommend it to others!

Karolina Petrovska

15th Jul 2016

Good communication.

Tom Barrett

15th Jul 2016

All good

Leo Matthew Frazer

14th Jul 2016

thankyou for your service. I appreciated the prompt replies to my emails with and was always well informed. I found it very easy to communicate with the one consultant (Dunley). I would book again with you when planning my next holiday.
Thankyou.

Patricia Cocksedge

14th Jul 2016

Brilliant service. Will definitely be using travel online again

Peter Danks

14th Jul 2016

Definitely book through you again! Very easy!

Narelle Browne

14th Jul 2016