TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,991
Average Rating: 4.85 out of 5

Customer Service Reviews

We received an excellent service from your team. After initially booking our travel online, I contacted your team few times with number of questions and requests and each time I received prompt reply with great attention. Thank you for great customer service. We will get in touch with you again for our next family holiday. Until then all the very best !
Regards
Perera Family

Ruwan Perera

25th Jul 2016

We booked 10 days in Thailand with Travel Online and the service was exemplary. Michelle and the team was very good and everything went seamlessly. Would certainly recommend them to anyone.

Owen Gregory

25th Jul 2016

Clare thank you for identifying exactly what we needed you know travel business extremely well

Graham Leslie Frost

25th Jul 2016

great service, easy to book with fast reply times.

Scott Bately

25th Jul 2016

Very good

Wendy Williams

24th Jul 2016

Second time I have used Travelonline. Service is excellent. Nothing went wrong (apart from Malaysia airlines splitting our family on the return flight but was fixed on the plane).

Gregory Dufour

24th Jul 2016

Very good, we had no problems

Paul Beattie

24th Jul 2016

Am glad i found travelonline.com why had i not heard of you before??? My sis in law had booked the same package so thats how i found it.

I like the simplicity of the booking system and how easy it is to edit or add to your package.. so simple i did it all on my mobile phone.

I like how you can see right away how much extra the room options are while compiling the quote.

It will be the first website i go to when im planning my next holiday. I've already been telling people i booked through you guys.

Laura White

23rd Jul 2016

Service was good, will always look for good deals everywhere.

Russell Smith

23rd Jul 2016

Very easy to deal with, Thankyou!

Belinda Hogan

23rd Jul 2016

We found this great to use both initially for online booking, and then with follow up contact with our agent Michelle McGregor. Every detail of the trip fell into place seamlessly. Questions and requests were quickly responded to. One small thing- the final email requesting feedback was only addressed to my husband, even though there were two people on the trip, and I was the main point of contact. I would be very happy to use travelonline again and to recommend to others.

Graham and Eve Eather

23rd Jul 2016

Traveline is highly recomnend.
I found traveline offered the best price for Noosa hotels so I booked it straight away. Staff always gives quick responses to me. I will definitely use traveline again for my next holiday. Thank you so much!

Miwa Mori

23rd Jul 2016

Great service. Notified us re flight delays and helpful re organising transport.

Adam Lenarcic

22nd Jul 2016

I was really happy with the service. The reservation went smooth and the staff were really helpful and in particular Clare. My requests were followed up and I would recommend booking with Travel Online.

Kim Werchon

22nd Jul 2016

outstanding service and great experience! Thank you Clare Wilkinson

Sandra Akamine

22nd Jul 2016

We've booked through travel online several times over the past couple of years and have always been happy with the service and the competitive prices of the holidays we've booked. The bonus inclusions are also a great selling point. Thanks travel online, see you next time we travel.

Glen Chettle

22nd Jul 2016

Everything was professionally and easily done thank you

Jennifer Meaney

22nd Jul 2016

Professional and efficient service.

John Gallardo

21st Jul 2016

When the airline delayed the flight we were emailed by TravelOnline with details and advice on getting reimbursement from the airline for an extra night in Bali. We met many travellers who were in the line to check in when they were told that the flight had been delayed by 15 hours. Good service by travelonline which helped us greatly.

Peter Mccann

21st Jul 2016

GOOD SERVICE, YES WILL BOOK AGAIN YES WILL RECOMMEND TO FAMILY/ FRIENDS

John Blennerhassett

21st Jul 2016