TravelOnline Reviews

No complaints. Friendly timely service, lots of information given regarding questions about island conditions etc

The 5 star is for a lovely lady name Clare Wilkinson who absolutely went above and beyond on both my brother and i's requests and bookings. I must admit that I've called the office countless times and my booking was very complicated that when ever i called and another person tries to help with my booking (because Clare was either on another call or absent from her desk) they end up saying that it's best to speak to Clare about it... or I'll get Clare to call you back.. but every time Clare returns my calls, not once did she sound annoyed or feed up with my requests. She was such a pleasure to speak to and I'm truly greatful for all her help and all she has done in regards for my family and i to enjoy our first family holiday away. Thank you Clare. May God Bless your beautiful Soul ????

Very happy with the service and packages available. Will be using you again.

Great service.

Very happy with the package offer - competitive, with some pleasant add-ons with no cost (free half day tour of Phuket). Will definitely use again.

best service helpful in every way. 5*****

Great company to deal with. Service level & friendliness of all staff have been great. Would use again.

Good pricing and Rebecca was very responsive to our requests

I have never booked through an online agency before. everything was organised without a hitch! we great a great deal with our accommodation. I was very happy.
I would book again with you and refer to friends and family

thank you

I was happy with Travel Online's customer service. The only comment I would make is that it would be good if we had some more information about the specific resort such as not needing cash and the 'voluntary' community health charge. It would be good to be able to choose flight times as well. I would love to see some all inclusive (food and basic drinks) packages available.
I would book with Travel Online again and would recommend them to family and friends. Consultants were quick to reply to queries and all documents, itineraries and transfers were provided.

Everything was well organised. No problems with transfers or accommodation. So convenient to organise everything over the internet. I have used Travel on Line before and would recommend them to anyone.

Arrangements all went smoothly

I would definitely recommend booking with Travelonline to anyone.
We were so happy with the service we received and have no complaints about anything.Everything went according to plan and we had no hiccups regarding any inclusions,transfers etc.Thankyou Clare and team at Travelonline.
Look forward to booking our next holiday with you guys.We had a great holiday.
Susan and Paul

Everything was fabulous. Perfect

Always great attention to detail and all phone calls are followed up very efficiently

Thanks Laura...Great service and seamless booking process for our recent holiday. Will definately use travel onlline again and will highly recommend to family and friends

Excellent service and assistance. Nothing to much of a problem to sort out. Would definitely use TravelOnline service again.

The service was excellent and the staff chose exactly the right place based on the information provided by me. Also good value for money.
It would have been useful to know that the apartment was 2 storey with steep and dangerous stairs and not that suitable for a family with a 2 year old.
Definitely I would book with you again and would recommend you.

thank you for your help with booking my Hotel, The Pullman was great and a perfect location for our holiday

Very happy with the service and value for money.
All aspects of the holiday went without any problems.
We have stayed at the Patong Merlin on previous occasions and
would welcome any good deals there during 2018.