TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,960 customer reviews

I found Kelly took the time with helping me choose the right resort and was very patient and responded promptly to my emails. I would deal with them again for future holidays.

Louisa Dixon

27th Nov 2017

Amazing Service! Very friendly and helpful :)

Teresa Tenaglia

27th Nov 2017

Simple booking service and follow up. Nothing to complain about. Definitely use again and share with friends.

David Arnold

26th Nov 2017

Very prompt and polite service. Had a fantastic holiday.

Robert Broekers

25th Nov 2017

Thank you for your great service organising our holiday to Fiji. We received all our documents promptly, and when we had to defer our trip for a week, everything was done quickly and efficiently. I would recommend your agency.
The only downside we had with our holiday is that the bus to the Warwick Hotel was a shared bus ride and it took 2-1/2 hours to get there, picking up and dropping off both ways. It was a very long trip!
Thanks again,
Regards, Michael & Wendy

Michael Blandon

23rd Nov 2017

Great service and thought of every detail.

Anthony Milicevic

23rd Nov 2017

Prompt, thorough and an overall easy and great experience.

Itria Maggiore

23rd Nov 2017

Very helpful...thank you.

John Furness

23rd Nov 2017

Faultless service right from the start, thankyou!

Olivia Shine

22nd Nov 2017

Very happy with the overall service. Quick in replying to any questions, everything was well taken care off and the prize was good as well. Will definitely use travelonline.com again!

Guy Van Bergen

22nd Nov 2017

Great service! We had a wonderful holiday and found the team at travel online wonderful to deal with. Thanks again, we would definitely recommend you.

Rebecca Harris

21st Nov 2017

Value of the deal was great, customer service was good, and easy to book! Only thing is we nearly missed out on our massage as we weren't aware it was in Nadi, and not on the Island. Maybe this could have been made more clear. We ended up getting it right before flying out so worked out ok!

Talei Wright

21st Nov 2017

All enquiries were answered very quickly and we were very happy with the professional service we received. Thank you very much.

Geoffery Munson

21st Nov 2017

Fantastic online service with consultants at your finger tips. Our holiday booking experience as well as the hotel and travel company who provided the extras in Phuket were all amazing. Thank you! In fact I recommended Travel Online to couple who regularly travel while overseas.

Sandy Grosz

20th Nov 2017

Very helpful and friendly. Had a great experience. Will be booking next holiday through travel online again

Dean Clarke

20th Nov 2017

Great service and great price on accomodation at Shantara in Port Douglas. Only issue we had was Tiger changing one of our flights which meant we had to pay for a nights accomodation in Melbourne due to very early flight. Otherwise very happy.

Darren Heritage

20th Nov 2017

Quick and helpful emails. Our trip was a smooth one and we will use Travel Online again.

Aleshia Grover

20th Nov 2017

Excellent customer service. Timely updates and communication.
Highly recommend

Corrina

20th Nov 2017

Really great service - easy to deal with, great follow up communication.
We will use travelonline again for future holidays - Thank you :)

Jasmin Weakley

20th Nov 2017

Got a good deal on accommodation and booking in was hassle free. Would recommend to family and friends.

Sheryl Ramsey

20th Nov 2017