TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,636 customer reviews

I was nervous booking online for the first time, but i cant imagine doing it any other way now. Travel online had everything sorted. Our holiday flowed so easily I didnt have to worry about a thing. I absolutely loved all the free extras we got with our package too.

Shannon Muir

25th May 2018

Just love your instant quote option - makes it so easy! Always perfect service - responsive and always great deals on offer. Highly recommended!

Mica Siely

25th May 2018

Very easy, everything was booked and had no issues.
Only improvement i could suggest would be for all vouchers to be sent in one email instead of a few.
Would recommend you to family it was very easy to use and no hidden fees

Megan Cooper

25th May 2018

We were forever changing our booking details though that didn’t bother the travel online team nothing was a hassle. Definitely would use them again.

Scott Mullay

25th May 2018

We informed and easy to contact if we needed. We got advised of all flight changes well in advanced.

Heather Joy Dryden

25th May 2018

Hi Georgia
Everything went to plan with absolutely no glitches. Even the transfers were on time-each time.
When I needed to contact you prior to departure, this was simple, and you always responded in a very timely manner. This was very reassuring.
The price of the holiday was excellent value for money, and the accommodation was warm and welcoming.
This was the first time using a travel agent; and I was certainly in uncharted waters. I would not hesitate to use your services in the future, and most certainly am happy to recommend you to others.
I thank you for your part in our enjoyment of a fabulous holiday.

Warm regards

Vicki Camilleri

Vicki Camilleri

25th May 2018

The hotel didn't have a lift which could concern some, as four floors.

Margaret Williams

25th May 2018

Thanks. Everything ran smoothly from the airport to the bus transfers and Hideaway Resort. The Rejuvenation Centre was a great extra on the way home. Would certainly recomend this for everybody before they fly home. Yes I will looking to book with you in the future, keep the emails coming. Overall your service from start to finish was first-rate. Vinaka!

Gary Crossley

24th May 2018

I cannot fault anything from Travelonline. The communication was excellent, everything went very smoothly with tickets etc and no hassles at all with travelling. Everything was as it should have been from the room we booked to the flights.
I will use you again for future travels.
Thank you
Fiona

Fiona Thom

24th May 2018

I have been using Travelonline for about 5 years now. Have recommend them to a lot of friends. Love the efficiency of return emails when I am first getting quotes. Will continue to use Travelonline thankyou

Donald Brett Osborne

24th May 2018

Pleasant and smooth experience

Mick Wilson

23rd May 2018

Very happy with the service we got, everything was well handled.
I would recommend travel online
Thanks everyone
Tyrone

Tyrone Koch

23rd May 2018

We highly recommend you and your team. Everything was better than expected. We shall surely be contacting you again for accommodation. Price was better than any other quotes we tried. Many thanks again for the best service.

Gary Brice

23rd May 2018

Easy to get a quote online and instantly, straight forward and the staff were able to answer all my questions. Thanks for your support with our holiday, we will be watching the deals for our next booking.

Janelle Marie Mckenzie

23rd May 2018

No issues at all.
Had an amazing holiday. Contacted Travel Online a few times before the trip to clarify some things as it was our first time overseas in a long time. Everything went to plan with no surprises.
Will be looking at Travel Online again for our next holiday.

Sam McEvoy

23rd May 2018

Everything was really good

Peta Johnstone

23rd May 2018

Very happy thank you

Shona Jeffrey

23rd May 2018

Very easy to deal with. Thank you. Will use you again. Exceeded my expectations.

Janeece Tate

23rd May 2018

Would certainly recommend travel on line to family and friends.

Christine Smyth

22nd May 2018

Very easy to deal with.

Delwyn

22nd May 2018