TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,636 customer reviews

I loved everything about Lisa’s service. All questions and emails answered promptly. Was always updated. Seamless all the way. From payments, to flights to transfers and hotel. Instructions were easy to follow. I cannot wait to book again!

Anna Hadzic

22nd May 2018

Prompt replies, very informative and great value

Tyler Bryce Chapman

22nd May 2018

Everything was handled well. Very happy with holiday and travel agents efforts

Shane Fleming

22nd May 2018

Staff were fantastic in assisting me with the itinerary and also my follow up questions. Also assisting me with help whilst on the trip. Communication was great. Definitely will use again.

Troy Stevens

21st May 2018

Very good service.

Paul Mcrae

21st May 2018

Would be happy to book again and recommend to friends. Spa massage was a great addition nice business with lovely staff. Every question I had was promptly answered. Great service.

Sandra Evans

21st May 2018

Cecilia was amazing to deal with, right from the very start. Will definitely use travel online for our future adventures

Alison Kellam

21st May 2018

The process of booking was very efficient. We had very little to do ourselves which was great. I have already recommended Travel Online to my extended family and to a few colleagues at work.

Kelvin Dummett

21st May 2018

Have always used your service and it is by far the cheapest way to build a holiday. Staff are excellent and make sure everything you could think of is included in the total

Jason Reed

21st May 2018

Overall it was a great holiday. All paper work went to plan. Transport to and from airport was good, private transfer. On check in had a free upgrade too. Recommended you to other guests staying at resort if situation arose.

Richard Lacey

21st May 2018

We found a great deal through Travelonline for airfares and accommodation in Bali. The service we received from Travelonline was excellent, the booking process efficient and easy. We have booked a number of packages through Travelonline and we keep going back to them as we are confident in their great deals and efficient service. Thanks Kelly

Jane Batzloff

21st May 2018

Great service. Will definitely use again

Leanne Munn

21st May 2018

Great service! All staff where extremely helpful and made the whole process of organising a holiday very easy. The package that we had was great value for money and we would definitely book through TravelOnline again! I already have recommended them to friends and family!

Natasha Bolmat

21st May 2018

Would definitely book with again. Service was good with most questions answered with 24 hours or available on phone if needed. Would recommend this service to all.

Stephen Alexander

21st May 2018

Easy to deal with,

Stephen Hall

21st May 2018

Travelonline were very professional, friendly, helpful and I would definitely book through them again. We got great deals and had a great holiday thank you :)

Jenna

21st May 2018

Thanks Lisa, as usual you guys are always on the ball and we appreciate you going the extra 'mile'. Can't complain really and I'm constantly telling my friends that I book with you and that you're actually local -in OZ and if I call you I talk to you here...not to people overseas! What a great bunch of folks. PS.
I really never give 5 stars to anyone so don't over analyse it! ....and please, please don't change anything. All the best. Vincenzo.

Vincenzo Filardi

20th May 2018

Great service by Shelley she responded quickly and efficiently to our requests for both information and pricing and we would certainly booking using this service again

Andrew Fiddick

20th May 2018

Very friendly and helpful staff, helped make this a wonderful holiday.

Thomsons

20th May 2018

We would definitely book with you again . We had great service from beinging to end thank you

Susan Mcmanus

19th May 2018