TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,636 customer reviews

Everything ran smoothly, transfers worked efficiently, This wasn't travelonlines fault, but the airline changed our flight times, which meant we lost a full day going over and arrived really late and had a long drive in the dark to our hotel.

But we would use Travelonline again.

many thanks for your service.

Hilda Saultry

16th May 2018

Great service and was easy to book with you guys, the fact we booked accommodation and flights in one package made it simple and easy thank you

Blake Austen

16th May 2018

Hi Rebecca, thank you so much for your email...
We had a fabulous holiday in Fiji staying at the Sheraton Fiji Resort. Beautiful island, fantastic resort, and we would highly recommend both the resort and TravelOnline for future bookings. Infact we plant to use TravelOnline each time we travel :) we have already booked for our family trip to Bali in August!!
Thank you for all of your help :)
Lisa Cooper

Lisa Cooper

16th May 2018

Very Happy with the service , thanks

Steven Kemper

16th May 2018

Our first overseas trip and first time user of this service. Highly recommended. Great prices and great service. Always got back to me quickly and even confirmed our bookings so I didn’t have to ring overseas. Will be booking with you again!

Joel Williams

15th May 2018

We ran into a number of people at Patong Merlin who have booked through “travelonline” they said they were extremely happy with the service
Others who booked through other supplies were unhappy with there service
So well done Travelonline

Peter Taylor

15th May 2018

All we asked for was delivered. You can't ask any more than that. Maybe a quicker response to emails during the planning stage would have been less stressful. Lisa was easy to deal with and very helpful from organising flights, to accommodation to transfer transport to the resort. Good value for money, too.

William Ayres

15th May 2018

Everything was organised and well handled

Leon Kok

15th May 2018

Excellent service.
And an amazing holiday!
The hotel was absolutely ideal/ perfect for our family, it was exactly what I had wanted!
It ticked every box.
It was everything I had requested.
The flights were the times I had requested and wanted,
The whole package that was put together was perfect!
There was not a single issue from start to finish, everything ran seamlessly.
I was very happy with the overall price.
I had spent months comparing/ googling.
So I was very happy with what I paid.
I would definitely recommend and use Claire again!

Sarah Patching

14th May 2018

Very happy with service

Michael Thompson

14th May 2018

Friendly and efficient .

Belinda Haynes

14th May 2018

Thanks Kelly for organising a great holiday for us ! All your vouchers were easy to follow , an ran as was written.
Would and will recommend you and the travel agency to family and friends
Once again a very big thank you ????

Karen Rowlings

14th May 2018

Would definitely recommend TravelOnline to family and friends. I found our Consultant Kelly very helpful in regards to answering any questions we had in regards to our trip to Fiji and all paperwork was sent through immediately and on time. We would book again using TravelOnline. Thank you to Kelly and the TravelOnline team.

David Ingram

14th May 2018

Best service yet Stewart Matthews thank you so much and yes i would certainly recommend Travelonline.com to family and friends

Esther Heaps

14th May 2018

I would definitely book again & recommend Travelonline! From prebooking to returning home after our holiday, everything was easy. Kelly was informative and helped during the flight delays we experienced. She even went above and beyond to extend our flight home and rebook our accomodation for the extra night...it was all done for us!

Emma O'brien

14th May 2018

The customer service was fantastic.
Though I was very disappointed that my driver that was booked for my transfer back to airport did not arrive so the hotel was good enough to arrange a lift for me. I was very late for my flight, only just made it in time. It was super stressful.

Joanna Davies

14th May 2018

Very much up to the usual service.
Great value in this trip.
Only down side was the cost of the meals at FD$86 pp (fixed price) for Dinner 5 nights in a row, was greater than what we expected, even if you only felt like a snack.
ALL other matters were 100%....

Edwin Newton Dodge

14th May 2018

All good as usual

Tanya Grayling

14th May 2018

Easy booking process will definitely use again

Nicole Michelle Ockwell

14th May 2018

it was a pleasure dealing with both Kelly and the company.
i would highly recommend your services to family and friends and will definitely book again.

Joanne Mandatis

14th May 2018