TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,898
Average Rating: 4.85 out of 5

Customer Service Reviews

Service was good. Didnt required much but what i need was delivered fast and well detailed. Thank you very much

Marie Pierre Bastien

29th May 2016

Great service with polite and friendly staff

Amanda Phillips

28th May 2016

Booking process was very smooth and Joanne was was very helpful with any queries.

Megan Molden

28th May 2016

Your service was prompt and very efficient. The price for a room at Jayakarta was the cheapest I could find, even cheaper than their standby rates. Well done, Thank you

Adrian Schultz

27th May 2016

Thanks Michelle. Had a wonderful holiday once again. Everything went smoothly and no hiccups. So once again thank you. Will start saving for the next one. Regards. Tania

Mark Forster

27th May 2016

Hi Cecilia. Many thanks for your assistance in making our holiday to HK a great one. We had an excellent time and everything went smoothly and without problem from the time we booked until we arrived back home. Flying with Cathay Pacific was great, the tours we booked were great value, the hotel room was small but comfortable and overall we received great value for our money by booking with Travel Online. We will definitely be telling friends and family to give you guys a call when they are planning their next holiday. We would have no hesitation in booking our next holidays through you next time. Cecilia...Thanks heaps for a top class, friendly and helpful service.
Kindest regards,
Don Puren

Donald Puren

27th May 2016

Your service was great. It was easy to book and very efficient. I would definitely recommend you and use it again

Kellie Linklater

27th May 2016

Any email questions were answered so quickly. Instructions and vouchers all really clear and simple. Great service Laura

Fran Craigie

26th May 2016

Great

Sandra Stevens

26th May 2016

Travel on line worked out well. No issues and everything went fine during our trip starting from the pick up at the airport to the hotel and rerun trip to the airport.
Will definitely use your service again in the future

Placido Alessi

26th May 2016

Very fast and convenient to book with. I would book again with travel online

Laura Scott

26th May 2016

Travel online provided efficient cost effective travel,options. The whole trip ran smoothly with no hiccups. Would highly recommend anyone to use this service. Thanks Michelle.

Steven Taylor

26th May 2016

Great service from all staff very pleased. Unfortunately the hotel rooms were not interconnected like we had requested and the bathrooms were quite old but the pool area was fantastic. I would definitely consider booking through you again. Thank you

Jovance Ristevski

25th May 2016

Had never used an on line travel service before and was frankly a little nervous about that. However we have been very pleased with travelonline. Quotes and confirmations were timely and professional. Queries, ( and there were a few) were replied to in a timely manner. Special mention about the transfer company who were punctual, had very clean vehicles and were also friendly and professional. A relief when they are your first contact in a foreign country. The hotel was everything we'd hoped for and we would stay there again. We would definitely use travelonline again

Donna Pike

25th May 2016

A quick response was received to any query. I would and have recommended Travelonline to many friends and family. Can't wait till my next holiday and the good service received.

Elsa Homan

25th May 2016

Very good value and support throughout our holiday.

Andrew Cullen

25th May 2016

Very prompt service.

Christopher & Kirrilly

24th May 2016

Excellent service - second time we've booked with you and wouldn't hesitate to do so again

Philippa Robinson

24th May 2016

Excellent experience

Jade Bradatsch

24th May 2016

Would use your Company again. Every thing went very well for us.

John Millar

24th May 2016