TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,636 customer reviews

You guys provided everything that we asked for and provided an outstanding service for money. Our airport transfer were spot on and everything was catered to our needs. Thank you so much for allowing us to enjoy our time overseas.

Nicholas Dukic

9th May 2018

Very well put together holiday

Timothy Munro

9th May 2018

Great service and our consultant was always very helpful. We would definitely book again and have already recommended the service and accommodation we stayed in to our friends.

Suzanne Barley

9th May 2018

Thank you for your excellent service. We had to change the name on a plane ticket and although it took a few goes we eventually got there. Your communication and service was great.

Helen Johnston

9th May 2018

had a fantastic time
transportation was excellent through
my Phuket holidays?
did elephant wildlife sanctuary
negative- more info should have been given
re free big budda, old Phuket town visit &
free buffet
regarding length of time & visiting the
Gem Gallery & Duty Free outlet
will give you the opportunity to quote
any further travel

Peter Skadins

9th May 2018

Was a bit nervous about buying a holiday online but all workout ok.
I think that the consultants could get back to customers a little quicker once they have sold the holiday as they make you quiet nervous with their lack of service.

Donna Hannell

8th May 2018

You were able to obtain the specific accommodation we required, when other sites and agents were not able to provide the total duration.
Follow up and general communication was very good, thanks!
Will remember you when we next plan a holiday.

Michael Atkins

8th May 2018

Great efficient service will use you again and would recommend this online service.
Looking at going to Europe later in the year and it is a shame you can't assist!

Antonia Perugini

8th May 2018

i liked how you can pay your holiday off over time and yes i would book with you again.

Jason Merz

8th May 2018

The holiday was a great experience. There was one glitch at the airport before leaving Australia - a family of four, and the 11 year old was seated by herself, three rows ahead and on the other side of the plane.
Everything else was fantastic, and we will use travelonline again.

B Gillies

8th May 2018

After an initial hick up in the booking, this was fixed and everything went smoothly from there on in. Happy to recommend.

Susan Ellis

8th May 2018

Yes I would book again. Thank you

Denise Smith

8th May 2018

Travel Online always make it so simple to plan and book a holiday. The information included in the online quotes are easy to read and include all the options which makes it easy to make a decision and proceed. Yes, I would definitely continue to book holidays with Travel Online. Keep up the good work!

Cesidia Telac

8th May 2018

fantastic service we arrived and our transport was wating. accommodation great value for money.

George Brown

7th May 2018

best rate online - better than the hotel, expedia etc. Prompt service and good follow up emails. First time booking with Travel Online and will consider for my next trip away.

Louise Cetrola

7th May 2018

This was my first experience with an online agent.
Everything went without a hitch.
I will be dealing with you again!
Thank you.

Peggy Rix

6th May 2018

Great prices, and friendly helpful staff. Website was easy to book on and good to know agents are based in Oz and you wont get directed to a call centre on the other side of the world!

Nicholas Archibald

5th May 2018

Consultant was very helpful and knowledgeable we would definitley book with you again and also will recommend to family & friends.

Carrie Spiteri

5th May 2018

Lisa was wonderful to deal with and the only glitch we had when trying to add on the all inclusive food and beverage package was resolved very quickly.

We would definitely use Travel Online again.

Jacki Balon

5th May 2018

Your service was hassle free and would definitely use again...many thanks for no drama..

James Andrews

4th May 2018