TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,898
Average Rating: 4.85 out of 5

Customer Service Reviews

Response to queries was promptly and efficiently dealt with. Have already booked with Travelonline again and recommended the site to family and friends. The website makes for easy navigation and enables one to search and select different options at leisure when convenient.

Leanne Celik

15th Jun 2016

A very professional & adequate service. Joanna was very quick on all responses to emails that I sent. Nothing was too much trouble & for that I thank you.

Linda jeric

15th Jun 2016

This is the first time we have used Travel Online. Holly was fantastic. Quotes and reservations would come through immediately. If Holly wasn't working on a particular day we had immediate replies from Fiona & Tammy.
They were up to date with any changes re tax regulations and notified us immediately.
Our holiday went without any issues re flights, transfers and accommodation.
Would recommend Travel Online to anyone.
Will definitely be looking out for further 'holiday deals'.
Thanks again Holly for a fantastic holiday.

Peter Mead

15th Jun 2016

Quick and easy to book accommodation.
I would book another accommodation with Travel on Line and I would highly
recommend it to friends.

Sonia Mangano

15th Jun 2016

We would definitely book with you again and recommend you. The booking process was really simple and clear and everything went smoothly. Email access to company was always replied promptly. Everything on the holiday was as it was supposed to be with no problems at all.

Carol Herbert

15th Jun 2016

Another great holiday booked through Travelonline. I find the booking process very simple and the staff are always prompt in responding to any questions I have. I will use Travelonline again.

Michelle Mcclure

15th Jun 2016

Great service from Michelle. Received a great deal and everything happened on cue. And yes I would recommend Travel online to friends and would use again. Thank you for contributing to a wonderful holiday!

Lyndal Fieldhouse

15th Jun 2016

The prices TravelOnline obtained for us were better than we could find elsewhere ... even though we were travelling for a conference and the delegates were supposed to have a preferential rate. We will definitely use Michelle and the team at TravelOnline again - we can't wait for our next opportunity!

Ross Bardon

15th Jun 2016

We very much appreciated the professional help the TravelOnline team gave us from the initial quote the finalization of the trip details.
Every detail of our holiday was finalized perfectly. we had no trouble with the airline, transfer coach and the resort whatsoever.
Many thanks TravelOnline.

Robert Morgan

14th Jun 2016

All went well from start to end. Centara Karon Beach was an excellent choice of Resort. Service was excellent. Property is becoming a little tired but renovations are under way to remedy this. Great choice for families or couples. Would highly recommend and thank you Michelle.

Beverley Goss

14th Jun 2016

I have been so impressed with the entire company. I would definitely book through you again. Your service was exceptional and the entire process was smooth and hassle free. I have already forwarded your website to half a dozen friends and have been telling everyone what a brilliant deal we got and what a fantastic holiday we had. Shantara Resort was beautiful, couldn't fault them and flying with Tiger was seamless. Thanks for making our getaway so enjoyable.

Lisa Spaulding

14th Jun 2016

Good follow up.

Clear documentation.

More detail on actual transfer times from Hamilton Island to day dream island would have been an advantage

Antony Hood

14th Jun 2016

Great service by Travel Online. Wouldn't fly Virgin again though. No entertainment for us unless you downloaded app and was too late once we were on the plane. Service not that good either.

Ricky Somboli

14th Jun 2016

Quickest easiest way to book a holiday. Communication was excellent via email. very helpful staff.
All of the aspects went as planned other then no water or cold towel in transport from airport to hotel.
Would definitely use again

Adam Quinn

13th Jun 2016

Would recommend ,very helpful efficient and punctual. Thanks Laura .

Jim Klifunis

13th Jun 2016

This was an easy booking process. It was good that even though we booked online we could still speak to someone for any queries that we had. Staff were always helpful when I rang.

Andrea Davies

13th Jun 2016

Lisa was fantastic in her help towards us. Thanks Lisa.
Would definitely use travel online again. Would also recommend this company to others.

Andrew Cornelsen

13th Jun 2016

I have used this service once before and always find the process very easy

Jodie Owen

13th Jun 2016

Very easy to book and the communication was good.

Judith Browning

13th Jun 2016

We found travel online great to deal with.
So much so, that during the whole booking, paying and traveling. We didn't have the need to talk or call them at all.
All email inquiries were responded to in a prompt manor.
We already have our next trip planned and will be booking through travel online soon.

Joanne Heafield

12th Jun 2016