TravelOnline Reviews

Everything went as planned except for the transfers which had not changed from our earlier booking details. Was easy enough to sort out. Overall great service

We will definitely book again

We would recommend your services to any one, very happy.

Some confusion on the final docs as the flights before any schedule changes were still being displayed making the transfer itin confusing to read.

The service we received was great. All of our requests/enquiries were dealt with promptly and efficiently. We have no hesitation recommending your service to family/friends; in fact we have already done so.

Service was great. Being able to tailor your holiday to your own specifications was great however the only downside was that we chose a holiday package but had to wait to be told if it was available and then the prices increased. It would be better if when you booked it was automatic. Other than that I would definitely use this travel provider again and would not hesitate to recommend them to friends and co workers etc.

Great services, would book with Travel Online again!

No problems at all. Very easy to deal with and website was easy to navigate. Have used them a few times but always end up with a room where you need to pack a picnic to go anywhere in the resort. Room always is the futherest away from everything. Not sure why that always happens to us.

Lisa was very prompt in answering any queries re planning our trip. All of our e-tickets etc arrived ahead of time and were complete and accurate. The whole trip was very enjoyable and stress free! Thank you Lisa.
One concern was our inability to confirm seat allocations online ahead of the flights - we now understand that seat allocations on code share tickets (ie Virgin/Singapore) cannot be booked online or by phone. This is a problem as my husband is a large man who prefers an aisle seat for his and others convenience. Clients need to be made aware of this please.
Another issue was the driver from Buffalo Tours sent to take us to the Penang airport for our return flight - he had a very bad cough - and hence we now both have coughs! Most unfortunate end to a really great holiday well organised by Lisa.

Service Wasn’t too bad but difficult to confirm accomodation white water rafting in Bali waste of time as it was in a creek side of rice fields
Otherwise very good value for money far better than the hotels website

Kelly was amazing! I had a question about my booking while o was overseas and she was prompt and really informative.
I’m extremely happy with the service I received.

great help! would use again

I found travelonline.com very easy to deal wiith. Payments and itinery adjustments were as simple as a 5 minute phone call.

your help and advice and planning was excellence.
we would book with u again.
And we would recommend u to friends.

Trip booking was completed with a minimum of fuss. The half day included tour of Phuket was a bit disappointing as the guide spoke virtually no English and after a quick whip around three sites then took us to a duty free store and then a jewellery store even after all on the tour weren’t interested in buying jewellery.

Clare was fantastic to deal with! have used travel online several times now and will continue to do so.

Easy and no problem to contact the staff direct. Good value for money holiday and will definitely look at using you for further holiday packages.

Holiday package was brilliant- Everything was as described in package. Great service by travel online staff when calling or emailing them with questions.Would definitely book through travel online again!

Booking accommodation was easy. Communication was efficient.
Would definitely use travel online again

We were delighted with TravelOnline. Everything was there as promised. The hotel, the transfers, the vouchers etc.

Communication excellent.

Thanks !