TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

Alyssa was very helpful in providing what we requested. When we got to the hotel initially were were not given the connecting rooms and slept some distance apart on the first night while they sorted out connecting rooms the following day. I will definitely check out travelonline for our next holiday location and recommend to friends and family to also check.

Michael Baker

16th May 2016

I loved the service. Holly was very patient with all my questions back and forth. We got a great package deal also. I will definitely use this service again.

Rachel Waite

16th May 2016

Excellent service with no fuss and helpful suggestions. Thank you.

Kerry Warren

15th May 2016

Loved the little surprise welcome gifts at the hotels when we arrived :) excellent service

Bradley Tarrant

15th May 2016

The entire trip was well organized, everything flowed well.

William Williamson

15th May 2016

Thanks for your prompt and excellent service and the great value. It made our holiday extra special !!

Manoj Prasad

14th May 2016

Very helpful with every question I had they got back to me straight away had a wonderful experience with travel online

Jasmine Greer

14th May 2016

Excellent service , thanks
We will be back !

Wathik Nashmi

14th May 2016

Very easy to use. Prompt response to all questions.

Kirsty Bowlay

14th May 2016

Your service is excellent - will use you again. I have used you now 3 times and everytime it has been exceptional. I recommend you to all my friends. Well done.

Jeffrey Leask

14th May 2016

Booked our holiday through Travelonline everything went smoothly and the consultant was really helpful, no problems at all.

Janice St Vincent

14th May 2016

Great package that we put together. Organising the activities we booked with the package were easy once we were on the ground and the Fijian Travel company for our day tour were reputable, friendly and professional.
I have booked packages twice now through Travel Online and would certainly recommend their packages, pricing, ease of booking and helpful quick communication via email or phone.

Anita Mueller

13th May 2016

Extremely cheap and got a free voucher for a 2 hour massage which tops it! Had fast communication with my consultant who was happy to help in any situation.

Jordyn Bigham

13th May 2016

Great value, would definitely book again with travel online-1 suggestion would be maybe send through a reminder email/confirmations a week prior to travel just for peace of mind? But still very happy and will be a returning customer thank you!

Charlotte Whiting

12th May 2016

We were happy with everything that we organised. should have booked our transfer back to the airport as well because if was way better value than booking at the resort. We would use your service again for similar holidays.

Athol Speden

12th May 2016

Amazing service, any changes or updates where clearly communicated with me. Any questions we had where answered with just one phone call! Would book again, have already been spreading the word about Travel Online - best site i've booked with in a long while.

Brenton Thomson

12th May 2016

I liked that travel online was always helpful and responsive and will definitely book with travel online again, it the cheapest quote for holiday accommodation for us

Sydney Kim

12th May 2016

I would like to thank you for all the hard work and preparation you put into the trip that was for my sons wedding.
there were no issues everything ran smoothly and my continuous contact prior to going due to being overly cautious I had done everything
Each email or question I had all responses were given back within 24/48 hours which I have found fantastic

Overall no problems, everything was sorted and booked for myself and partner I would use this service again and again and highly recommend it to anyone and everyone

Many thanks

Sharyn Allen

12th May 2016

Would book through you again ,and have recommend you to family.We had the best time in Fiji, our first time over sea's.A most beautiful place to visit, Beautiful people .Thank you. Regards Cherylyne &Les.

Leslie Wheeler

11th May 2016

Yes I would book with you again. Service was fast & efficient, fantastic. Thankyou very much.
Flights, transfers & check in ran to schedule & were hassle free.
My only complaint is The Melasti Hotel in Legian is a shocker. The worst place I've ever stayed in.
However the staff there were very helpful, so warm & friendly, I have no complaints at all about the lovely people who work there.

Diane Van Meurs

11th May 2016