TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,953 customer reviews

I have never booked a holiday on line before, so this was a new experience. I must admit I was sceptical, but my concerns were completely unfounded.

Lisa answered any questions I had prior to going on my holiday in a prompt and friendly manner. As for the holiday, I have to say it was extremely well organised, and went off without a glitch.
I would definitely use Travel Online again, and recommend to others.
Just brilliant!

Julie Block

14th Aug 2017

Great communication
Would certainly recommend to family and friends

Kim Seddon

13th Aug 2017

Very easy to deal with, quick response to our queries. Would very much recommend and would use again. Thanks for everything.

Lynette Westbury

13th Aug 2017

I will recommend Kelly as a rep for travel online to both family and friends.
She made my booking easy and was very quick to respond to any queries.

Robert Johnson

13th Aug 2017

We found the process of booking with travel online very efficient from beginning to end.
Love the user friendly website and the ease of choosing your accomodation and then just adding on flights etc as you go .Prices were very reasonable.
Also you have the option of calling and speaking to a real person which is helpful.
A partial refund offered by resort due to renovations was processed and back in our account much faster than expected.
The family we travelled with didn't have quite as seamless an experience , perhaps it depends on who is looking after your booking.
We had Marleen who I would highly recommend.
I would recommend travel online to family and friends.

A & R Shakeshaft

13th Aug 2017

Fantastic service
I would definitely use them again
I would recommend them

John Whitlock

12th Aug 2017

Great customer service, and Lisa's attention to details was fantastic. Our tickets arrived in our inbox the day after payment and everything ran exactly to plan on our holiday. We would definitely use TravelOnline again.

Richard Nicholls

12th Aug 2017

Great travel online service great prices when you book through travel online courteous service and Holly our consultant was extremely helpful

Diana Callaghan

12th Aug 2017

Once again holly was great. She booked a perfect holiday for us.
Exceptional customer service. Thank you until our nezt holiday.

Thelma Liondos

12th Aug 2017

Travel Online have been very helpful and quick to respond to any enquiry I had about our trip. The prices offered were very competitive and i have already recommended to others

Clint Valentine

12th Aug 2017

Great service thank you, friendly staff and all our needs met.

Donna Dowsing

11th Aug 2017

Everything was geat thanks.

Andrew Newman

11th Aug 2017

I cannot fault the service I received from travelonline and will definatly be using them again.

Melinda Jobling

10th Aug 2017

This was the first time I've used Travelonline. I found them really responsive to emails and phone calls. Very clear about inclusions / exclusions. And generally really helpful and easy to deal with.
I have already been recommending them to family and friends and will definitely book a trip through them again.
Thanks Holly!

Rin

10th Aug 2017

I will definitely book with you again
Thank you

Katerina Trifunovska

9th Aug 2017

Really happy with the service you and your team provided - thanks for a great holiday

Shan Kukard

8th Aug 2017

Outstanding service - quick and efficient. Everything was smooth and hassle free. Thank you!

Judith Davis

8th Aug 2017

Thank you for all your help. We thoroughly enjoyed the stay.

If any specials or last minute offers pop up, please email use.

thank you!

Paul Minnock

8th Aug 2017

Great communication and any queries I had were followed up promptly!

Andrea Fisher

7th Aug 2017

Yes - will book again through your company, yes recommend your company to book a holiday & especially Kelly (have already done so!).... our holiday was seamless from the time we arrived to the time we departed.

Stephen Ratcliffe

7th Aug 2017