TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,898
Average Rating: 4.85 out of 5

Customer Service Reviews

The service provided by the travel consultant at Travel online is very professional and everyone is so helpful. What I appreciate is I can call and speak to a consultant (this is value very highly). Keep up the great work. I'll be in touch next holiday.
Thanks to Alyssa for our booking and to Clare for my son and his family booking - much appreciated

Roderick Kleinschmidt

3rd May 2016

Could not fault the service from Holly.. She was friendly, professional and very helpful... The free massage at the Care Day Spa was an added bonus and it was a highlight of the holiday. Value for money and definitely recommend to friends and family

Marion Tarr

3rd May 2016

The service met all my expectations
Had a wonderful holiday

Gail O'donnell

3rd May 2016

Travel Online service was great, super helpful with all of our planning & holiday questions!

Melanie Seymour

2nd May 2016

Clare was so helpful and patient with the many questions I asked her. She always replied without delay and arranged a fabulous holiday for my family and friends. Would definitely recommend and will be in contact with her again to arrange our next holiday. Huge thanks Clare!

Jacqueline Frew

2nd May 2016

Will definitely book with your company again. Prompt action to any questions. Easy to arrange a quote via internet instead of having to wait for someone to ring back which can be difficult with work etc. Have recommended company to my friends/family. Thanks again. Laurel Britton

Laurel Britton

2nd May 2016

I thoroughly appreciate the efforts from Travelonline, especially Michelle. Great service, great follow up, helped with suggestions and personal accounts of tours etc. at our destination. Many thanks and will be using for the next holiday!

Henry Liddell

2nd May 2016

Great services. Everything went smoothly

Alexander Eason

2nd May 2016

Great service with great prices. Lots of communication and plans to pay for everything over a period of time was great rather than just paying one big sum of money. There was an issue with my room but found out that Michelle had given all my instructions to the resort but they hadn't bothered to read them to follow through with them. When I travel over seas again, I will use this service again providing their prices are still the lowest.

Jasmin Anderson

1st May 2016

Great responsive service. Will use you guys again thanks ????

John Sonego

1st May 2016

Clare Wilkinson was extremely helpful

Dana Cohen

1st May 2016

All good, would definitely book with you again and have already recommended you to friends. Thanx for a great trip!

Andrew Barnes

1st May 2016

Would definitely book through this website again and would definitely recommend to family and friends.

Staff are friendly website is very easy to use and covers all travel areas.

Maria Ilacqua

30th Apr 2016

Have used Travelonline several times and always happy with the service given .
Recommended you to several friends
Thank you

Keith Mcdonnell

30th Apr 2016

We were happy with our booking through travel online ,we would book with you again also recommend you to others

Cheryl De Bruin

30th Apr 2016

Excellent service, well organised and holiday went very smoothly.

Lindsay Reid

30th Apr 2016

Excellent service easy to use, prompt response to questions and everything booked went to plan. Will use this service again

Tim James

30th Apr 2016

Thankyou for organising our holiday for us. The service you provided was wonderful. Our transfers were punctual with lovely drivers and nice clean vehicles. Everything went smoothly except our first room was not very nice. We were moved to another room once the construction started and our 2nd room was much nicer. The massage was ok. I think we should of been given a choice of massage as the massage we were given was a bit to much for us. The actual massage business/shop was very nice and clean. Overall, your service and punctuality was wonderful. I think the resort only deserves a 3 star rating. We have been to nicer resorts. Thankyou and we will definitely use your services again.

Karen Fitzwalter

30th Apr 2016

Really happy with your online service!

Jessica Hurle

30th Apr 2016

I was hesitant at first as I had not heard of travelonline.com , but was very happy with both communication and overall service. Would definitely book with them again, and would recommend them to others.

Melanie Walsh

29th Apr 2016