TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,636 customer reviews

This was our second holiday booked through travel online and again we were very happy with the service provided. During the booking process the travel online staff were very helpful with fulfilling our needs and always helpful answering any questions we had before the trip.
Our holiday ran smoothly with all our bookings and transfers being ready on our arrival at each destination with no issues.
We would definitely book through travel online again for future holiday and would happy recommend them to friends and family

Christopher Hall

7th Apr 2018

Great service from TravelOnline, Would definitely book through them again.

Kondrad Jarochowicz

7th Apr 2018

We are very pleased with the service we received from TravelOnline. The cost of our trip was lower than other quotes. We really like your quoting system. We also need to make special mention of the prompt, pleasant and professional manner in which our numerous phone calls and questions were handled by your staff. We WILL use you again and will happily recommend your service to our friends and family

Norman Leonard Pullen-cameron

7th Apr 2018

Once we made a our booking everything ran like clockwork. Flights were on time transfers there to greet on time with a friendly attitude. Thanks to Holly who when we called for assistance she was fantastic and made calls to make sure everything was in order.

Elspeth Penny

6th Apr 2018

Travelonline gave excellent, responsive service. I would use them again.

Kenneth Bernard Parmenter

6th Apr 2018

It was a good trip for us and we do appreciate travelonline for such a deal .
But we couldn’t use finnis club voucher as it was far away from hotel .

Hossein Safari

6th Apr 2018

Very helpful with all of my questions. Thank you Kelly

Libby Hutchinson

5th Apr 2018

We have never booked on line before and was a bit apprehensive, but we thought your service was excellent. Very efficient and always kept in touch with us. Holly Jays was extremely helpful and enthusiastic. Everything went according to plan no hiccups at all.

Yes we will certainly book with you again and we will be telling friends and family to do the same.

Michael Hall

5th Apr 2018

Fuss free, responsive and highly recommended.

Jacqueline Trace

5th Apr 2018

Everything was organised seamlessly and any queries I had were responded to in a timely fashion.

The trip itself went along without a hitch.

Thanks Clare.

Robert Riedel

5th Apr 2018

Yes we would like to book with you again and recommend to my family and friends.
I was a bit worried when my husband made the booking with you as I thought it might not be genuine but I was wrong
Thank you so very much for letting us trust you
Keep up your great job
Marie

Marie Duval

4th Apr 2018

Offered best value

Sam

4th Apr 2018

I HAVE USED TRAVELONLINE A FEW TIMES NOW AND CAN"T FAULT THEM
COMPETTIVE PRICING AND GREAT CUSTOMER SERVICE> WILL USE THEIR SERVICE AGAIN

Linda Meer

4th Apr 2018

Easy to deal with and got us a great deal on holiday!!!! Wouldn't hesitate using Travel Online again to book our holidays with.

Todd Young

4th Apr 2018

Fairly painless process with the booking. Everything was organised as stated. I didn't partake in the research or the initial consultation but believe the quoted price was pretty reasonable.

Jonathan Asimus

4th Apr 2018

Awesome customer service, great price and a wonderful holiday location. Thankyou!!!

Kathleen Byrne

3rd Apr 2018

Great, prompt service.
Very quick to follow up and secure bookings. Thank you!

Natalie

3rd Apr 2018

Really easy to deal with, excellent service and very helpful. Definitely have been recommending Travel Online to family and friends

Freya Leo'o

3rd Apr 2018

Would definitely recommend travelonline, our holiday at Plantation Island Fiji was amazing .
Claire was fantastic and everything fitted into place easily with no stress or worry .
Will definitely book our next holiday with you .
Sean and Kristen Foley

Sean Foley

3rd Apr 2018

I would highly recommend anyone travelling to Fiji to use Clare Wilkinson as their agent. I will be travelling to Fiji in September 2019 and wont have any hesitations using Travelonline again. They have the best packages available and the process is seamless.

Giovanni Gazzera

3rd Apr 2018