TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,898
Average Rating: 4.85 out of 5

Customer Service Reviews

I would definitely book again with TravelOnline. Everything was very clear and well set out and information was emailed straight away. There was one item that I was suppose to print out to give to the transport people which I don't think I received but I may have missed that within the other paperwork.
Thank you

Julie Day

28th Apr 2016

Thank you Travelonline for your excellent service and after sales care. Anyone hesitant about booking through an online travel agent need not be concerned. This company are very professional and have the best specials for holidays. We will definitely use your services again in the future.

Raewynne Beazley

28th Apr 2016

Great service, perfectly organised, will use them again in the future!!! Thanks Michelle!

Puneet Sharma

28th Apr 2016

Courteous and efficient

Maggie Bailey

27th Apr 2016

laura was very helpful in changing our booking with flights etc. very nice girl to deal with

Shane Smith

27th Apr 2016

LOve travel online best prices

Bridget Mclister

27th Apr 2016

You guys have been fantastic. Everything was simple to arrange, our queries were addressed or resolved quickly and advised back to us in record time. You've made this trip easy, seamless and completely relaxing as everything was taken care of. Thank you!

Danielle Durey

27th Apr 2016

A wonderful holiday and we found Travelonline awesome to deal with and would book a holiday again with them

Kristopher Brooks

27th Apr 2016

Great deal, good communication would book again and would recommend to others

Kerensa Nu'u

27th Apr 2016

Love the instant quotes online and love that I only oay a deposit when i book. Love using your services!

Nikolas Tsekenis

27th Apr 2016

Fantastic, friendly, easy and I would definitely recommend!

Kimberley Parsons

26th Apr 2016

Using travelonline is brilliant, we will definitely be booking future holidays through you again and highly recommending to friends. No fuss/quick responses/good prices, very impressed!

Daryl Bull

26th Apr 2016

Would book with you again. Would recommend your service to family and friends. Thanks for making it easy.

Ainslie Seeto

26th Apr 2016

Clare was very accommodating as we had a certain criteria and she managed to put the trip together. We will be using Clare at Travel online again.

Bruce Wright

26th Apr 2016

All aspects of the booking process are quick and easy to complete. Responses to queries were provided quickly and clearly. In relation to our completed booking, once we arrived overseas our accommodation and airport transfers were provided exactly how we requested and without any issues. I am thankful to my consultant Holly for arranging everything and from this experience, I would most definitely book with Travel Online in the future and have already recommended them to friends and family.

Hana Sharpe

26th Apr 2016

Everything was as it should have been. Thank You

Peter Lewis

26th Apr 2016

We just spent 8 days in Bali and it was amazing. The booking process was really smooth, I like the way you can build your holiday via the website adding and removing items accordingly. The travel online staff were also very helpful responding to requests quickly with the process being smooth from start to finish.

I will definitely be booking my next holiday here again.

Kevin Winters

26th Apr 2016

I was unsure about booking online in case I was getting frauded as the deal I got was too good to be true being at least 30% better than anything else online or the Jayakarta Hotel direct. After paying $100 deposit I then saw the facebook page and felt a little more comfortable yet still was unsure so I rang the hotel in Bali direct and confirmed my booking. everything went to plan including the free vouchers for Splash Park. Thanks to Laura and everyone else who answered my email questions fast. definitely recommend travelonline.com to anyone

Darren Warner

26th Apr 2016

I have used your company twice and had found it easy and hassle free to use

Donna Fortune

26th Apr 2016

Convenient website and excellent first point of contact with assigned consultant who managed my booking. Was a wee bit disappointed in the mistakes made in the voucher for travel to/from resort with which required a fewt times of toing and froing. Could have just replied to keep me in the loop on the reasons for the delay in correction. It needed me to call in to enquire and the amended voucher came through within seconds! Good recovery though! Having said that overall I am satisfied with the service and will definitely do it again with TravelOnline - and yes again even with my consultant too!

Sai Choong Loo

26th Apr 2016