TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,953 customer reviews

I like the fact that you could pay off the holiday in instalments and receipts were sent to account for payments. I like the online quotes that you can do without speaking to anyone.

Emma Green

28th Jul 2017

Great service and prompt with replies

Sonja Foran

28th Jul 2017

I would have no hesitation booking with travelonline .cecila you where very good nothing was a problem you where very professional and I Will have to say I would not deal with anyone else for my next holiday than travelonline 10 out of 10 travelonline.

Lesley Frances Rhonda Billington

28th Jul 2017

Cecilla Russell and the team at Travel on Line where exceptional... from the first enquiry they where every so happy to help with any thing I wanted. I would recommend Travel on Line if your looking for a trouble free holiday booking experience, they look after Everything. Great job Travel on Line keep up the outstanding service. WILL be using them again for my next holiday.

Joanne Farrugia

27th Jul 2017

Thank you for making our reservation so easy. It was very nice to know we could communicate with you by phone, and that you were in Australia and understood our questions. Thank you for our massage voucher as well, very nice bonus. Will definitely use you again in the future.

Julieanne Luttrell

26th Jul 2017

Were happy with prompt replies to emails. Service over the phone was also very good and helpful.
Yes I would book again and will recomend to family and friends.

Anastasios Ioannidis

26th Jul 2017

Rebecca was very professional and her service was really one of the best I have received from a travel agent. I have booked with TravelOnline before and will book again without hesitation.

Christina Ivanov

26th Jul 2017

Great company to deal with was very easy. We changed our booking with no dramas at all.

Craig George

26th Jul 2017

I have now booked holidays a number of times and found the services excellent. Would not use anyone else.

Grace De Battista

26th Jul 2017

Dear Holley,
This was our 2nd holiday to fiji with travelonline .Our transfers flights and accomadation all great.The private transfers company you used were very good and very informative.The
Raddison and staff were lovely.Thankyou for another great trip to fiji.Lynne.

Lynette Mogg

26th Jul 2017

Everything went without a hitch. Would definitely use your services again.

Lynn Noblet

25th Jul 2017

More than accommodating in finding accommodation and my needs thankyou

Jodie Tutauha

25th Jul 2017

Just wanted to say a big thank you to Marleen for arranging our holiday to The Intercontinental, Fiji. The whole process was flawless from the flights booked, to the transfers & hotel stay. I did a lot of research online before I contacted Online Travel for the most competitive prices and Marleen seemed to find them straight away. We only had to pay for our airfares upfront and a small deposit which was a nice surprise. I was a bit weary about using an online site to book our holiday but I had a great experience and will be in touch with Marleen again in the future. The Intercontinental, Natadola Bay was exceptional and we will be back for sure. Kind regards, Sarah

Sarah Elizabeth Bisset

25th Jul 2017

Great service. Prompt with queries.
Many thanks for all your assistance organising our family holiday.

Matthew Wright

25th Jul 2017

Was a great service and to have one point of contact throughout the booking period. I have recommended your service to a few friends already as I think it was great value. I would book with you again. The only thing I wasn't too keen on was whilst in Phuket it was difficult to confirm our return transfers and we didn't get to use our massage voucher as it was far away from our resort. Other than that great trip and all information provided by our consultant was spot on.

Joanne Davies

25th Jul 2017

Very happy with all your over all service will be reccomending the company to other. Everything so easy and straight forward. Thanks :)

Nadia Difelice

25th Jul 2017

Very very very happy with Cecilia! She is absolutely brilliant to deal with. I had changed my mind a few times regarding accomodation and she continued to be polite and send through new quotes right through to the last week before we left. What an awsome lady! Thanks Cecilia, we had an awsome time. Looking at cruises now????

Nadine Post

25th Jul 2017

Thank you Rebecca, for your efficient service. Will book accomodation through travel on line again.

Tony Biggs

25th Jul 2017

Great hotel deal. Had no problems whatsoever

Paul Stephenson

25th Jul 2017

Great service and offers

Michael

24th Jul 2017