TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,736
Average Rating: 4.85 out of 5

Customer Service Reviews

First time I have booked through travel online.
Very simple and straightforward. Emails returned promptly and staff helpful.
Holiday arrangements went smoothly.
Will l definitely book again.
Thanks travel online.

Colin Chapman

8th Mar 2016

The service I received was perfect. The small problem I had with flight times was very efficiently resolved . Thank you everyone. I would certainly use your service again and definitely recommend TravelOnline to friends and family.

Joanna Vickers

8th Mar 2016

Would book again, very helpful with reorganising our flights and accommodation after it was delayed due to cyclone.

Peta Rulton

8th Mar 2016

Clare was always helpful. It was the first time that we had used an online travel site and I was a bit reserved. It was a very easy experience and we will be using it again.Thank you

Matthew Tyrie

8th Mar 2016

We were extremely happy with our booking. The price was cheaper than what we were quoted by the hotel directly (even with our loyalty discount) and then we had the added extras such as transfers and massages included as well. Everything went really smoothly and we definitely wouldn't hesitate using TravelOnline again to book future holidays :)

Lisa Marie Petric

7th Mar 2016

First time user and was bit apprehensive but all worked fantastically. Cecilia Russell was excellent

Kim Halvorsen

7th Mar 2016

Awesome service.

Vijay Samy

7th Mar 2016

Thank-you for all your help speak soon for our next trip

Emma Rutter

7th Mar 2016

Very helpful and informative staff, especially as we had to postpone our trip by a week because of Cyclone Winston. Prompt response to our queries.

L Lim

7th Mar 2016

We had a great holiday and are so glad we chose Travelonline for our booking.
They say that the people make the difference between a good holiday experience and a great one. This was certainly the case with Holly Segons handling of our booking. Given the cyclone issues in Fiji, we had many questions and even wanted to make some changes. All of which were happening the day (and in fact afternoon) before we were due to depart. Holly handled each one professionally and with concern for us having the best holiday experience we could. In my eyes, she went above and beyond and achieved all the results we were after. Thanks Holly. I am certainly recommending Travelonline and Holly to my friends when planning their next holiday.

Uwe Peter Schweisfurth

7th Mar 2016

Great deal. Excellent communication . Highly recommend for everyone wanting overseas destination travelling

Helen Painter

6th Mar 2016

Great service, easy to use and everything went smoothly for the trip!

Belinda Thompson

4th Mar 2016

Travel online is my go to company when booking any holiday these guys have booked 4 of our holidays and we couldn't be happier service is amazing and they always get back to quickly if u have any issue with ur booking ????

Kimberly King- Forrester

4th Mar 2016

Fantastic service will be using you for all my travel needs

Lee-ann Francis

3rd Mar 2016

Michelle was very helpful in finding us a good deal with accomodation and transfer with breakfast , great to deal with and prompt service .. Highly recommend her ..

Troy & Karen Thompson

1st Mar 2016

Great service and everything went smoothly, thank you

Jason Stephens

29th Feb 2016

The follow up email checking on our transfers was nice. even though we didnt book the airport transfers we were still asked about them, which was good. i would book again with Travel Online

Wendy Baggs

29th Feb 2016

Front desk friendly, just a little tip if they ask are you celebrating anything and you tell them, I think it would nice to acknowledge that as it was our 30th wedding anniversary

Andrew James

29th Feb 2016

We were very happy with your service. The main thing with any travel is that every thing runs smoothly. Which it did .
Clare was very helpful . She answered all our queries promptly.

We will certainly use Travelonline again and we will have no hesitation recommending travelonline to our friends

Anthony Neville

28th Feb 2016

Clare was helpful with all our travelling needs and courteous

Joseph Locastro

27th Feb 2016