TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,898
Average Rating: 4.85 out of 5

Customer Service Reviews

Excellent!! Prompt and accurate! Will surely use ur services again!! Thank you!

Marie Anna Tan

3rd Apr 2016

Super fast and nothing was a hassle!!

Sophia Piccoli

2nd Apr 2016

Was my first booking and holiday. Everything was arranged such as transfers etc so I had little to do which was good. When I had questions I was able to call or email and got answers I needed. Yes I would recommend and would use again.

Bradley Clark

2nd Apr 2016

Travelonline made the whole booking and travel arrangements so easy.
I have always used a bricks and mortar travel agent but there was such a difference in their quote and yours, I thought I would give you a try.
I will use Travelonline for all of my future holiday arrangements.
Thank you for all your help.

Trisha Morgan

2nd Apr 2016

I liked the online quote and booking system. Unfortunately my holiday was completely changed due to the cyclone, that was not the travel agencies fault. I did find out while on holiday from others that their travel agents had contacted them regarding the (castaway) closure much earlier than I had been notified. Perhaps I could have still had opportunit to stay on a Manamuca Island if this had occurred. However, the intercontinental was amazing so I have no regrets there. I would book with you again, and I would recommend the company to others.

Mary Hawkes

2nd Apr 2016

Would definitely book with you again. We will definitely recommend you to family and friends

Edward Abbot

1st Apr 2016

Holly was fantastic, thank so much. I'll definitely use travelonline again.

Caroline Rockey

1st Apr 2016

The holiday option sold to us was value for money. Good service by Holly and her colleagues. The only point which could be worked on is the provision of vouchers for the trip. The first email sent to us which were to include the vouchers was sent without the vouchers. The second email with the vouchers was short of a voucher for our extended stay at Raffles Gateway Hotel. These vouchers were absent and delayed our checkin at the hotel. Overall experience good.

Michael Reynolds

1st Apr 2016

Kimberley was very helpful in sorting out issues related to the withdrawal of Qantas from flying to Vanuatu. Many thanks for your help, Kimberley.

I had a wonderful time in Vila and will certainly be checking Travel online for future holiday deals as the price was right.

The only thing I didn't like about your service was that, until Kimberley, I didn't feel I had a one on one relationship with a consultant.

Carol Dawson

1st Apr 2016

It was great that everything could bedonethrough one site-air, land, transfers etc. everything went smoothly and we were updated on the progress of our booking consistently.

Michael Muldoon

1st Apr 2016

Wonderful service. Would book again with Travel on Line
Thanks girls

Jennifer Singline

1st Apr 2016

Great service, easy booking online system, follow ups attended to quickly, cheers will use you again.

Jason Greer

31st Mar 2016

Very impressed with how easy the whole process was, everything ran smoothly and I would have no hesitation using this service again. I have already recommended you to family and friends.

Phillip Williams

31st Mar 2016

Everything Joanna coordinated was ON POINT! No issues whatsoever with any part of the reservation.
Thank you for your assistance!

Petio Mihaylov

31st Mar 2016

I would have liked that the accommodation that we got was identified the same on the paperwork as that of the resort website so that we could be sure we were getting the right thing otherwise as we were dubious of the site. Otherwise travelonline was quick, easy and cheaper than anywhere else I could find and I would definitely book again!

Stephanie Gilchrist

30th Mar 2016

While on holidays we actually recommended travel online to a lot of people. So helpful and great service. We will definitely book another holiday with you.

Melissa Bentley

30th Mar 2016

Liked how easy it was to choose & book our holiday. Hope to be back for more bookings in the future :)

Jason Lee

30th Mar 2016

Very happy with the service.holly even advised us that we paid too much money so very satisfied!

Joannes Reijn

30th Mar 2016

This is the second time we have used TravelOnline. Both times we have had efficient service, very good follow up and found great value deals with all the little details included. I would definitely recommend them.

John Larter

30th Mar 2016

Efficient, extremely helpful and would use the services again and again ! Thak you so much for making our trip awesome !

Cifora Monier

30th Mar 2016