TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,782
Average Rating: 4.85 out of 5

Customer Service Reviews

Overall a pleasurable experience. The circumstances with Bali ashcloud and last minute cancellations were stressful and frustrating for everyone concerned but we got there.

Anastasia Apostol

17th Feb 2016

Good and fast service

Greg Latapie

17th Feb 2016

Great staff, service, location, food, environment.

Christopher Lenihan

17th Feb 2016

Everything was great, no problems and everything organised and ran smoothly, only thing that would of been nice was a direct flight home (Hamilton Is to Sydney) as our luggage didn't make our connecting flight

David Willard

17th Feb 2016

Lovely holiday. Would definitely recommend you to my friends.

Kaye Marshman

16th Feb 2016

Holly was fantastic.
SHe tended to my many phone calls very gracefully and was always happy to help.
I will definitely consider booking through you guys again.
I have already recommended you guys among family and friends.

Joseph Cignarella

15th Feb 2016

Easy to book, communication was easy RECOMMEND TO ALL

Joshua Verschuren

15th Feb 2016

I will definitely use your company to book further holidays. You make it so easy to tie everything in for the holiday, flights, insurance etc. Plus I thought the free vouchers for massages, tours and Thai cooking class were fantastic!
I have already recommended you to a few of our friends.

Peter Brown

15th Feb 2016

Everything went to plan, Sheraton Aqua Studio room was great, service wtc, transfers all good
Thanks Lisa

Sharon Bryen

14th Feb 2016

Service was great by all involved. We especially appreciated how quickly staff sorted alternative flights after Virgin suspended flights from Vanuatu. Everything went very smoothly and Hideaway resort was beautiful.

Janice Catterall

14th Feb 2016

The service provided was professional, expedient and seamless. I appreciated the thoroughness in which our enquiries and reservations were managed. Thank you for a positive and friendly experience with this company

Shayola Koperu

13th Feb 2016

all was good no problem with flights, tours or getting to and from airport, rooms were a bit small for us but were clean, staff friendly, we had a lovely time in norfolk island we would book with you again thank you

Barry Smith

11th Feb 2016

Very kind people and helpful assistance! Thanks You! we had absolute positive impression. Warmly recommended from me to anybody!

Istvan Domokos

11th Feb 2016

As per usual Travelonline were wonderful.
Booked with you quite a few times and never disappointed.
Your packages are great and you always seem to be the cheapest
Thank you :)
And thank you Clare :)

Tallia Clark

11th Feb 2016

I would and have done already recommend you to others
Service was really good
Holly saw to it that all went well
Very enjoyable holiday
Thank yoy

Ronald Hunter

11th Feb 2016

Fantastic service yet again.
Another great room for the best price online.
We recommend Travelonline.com to all our friends!

Diana Hinton

9th Feb 2016

Highly recommended!
All questions were answered (including dumb one) promptly and courteously
While they do not seem to do "far away" like Europe I will definitely use them for other trips

Albert Van Dyk

9th Feb 2016

Very friendly and helpful staff

Anne Buttigieg

9th Feb 2016

Great hotel rate. Quick reply to emails. Excellent customer service.

George Christou

9th Feb 2016

Hi
I think travel on line is great because you can do a quote and get a price staight away and I love that about this service where as others you have to email and wait for a email or call back!
Yes I will definitely recommend and use this service again! And will re common to family and friends!
Thanks for making everything so easy when booking with you!
Regards Tracey ????

Travey Beauchamp

8th Feb 2016