TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,951 customer reviews

Great efficient service. Kelly was a pleasure to deal with.

Joyce Goupy

11th Jul 2017

Laura was wonderful. We were very impressed with her service and for taking the initiative to research alternative destinations for our holiday. All elements of our holidays ran smoothly and we had no problems at all. Thanks again Laura.

David Fisk

11th Jul 2017

Easy to navigate website with clear options. Prompt response to email queries. Would definitely recommend to family/friends who like to book their holidays online.

Jeffrey Mckergow

10th Jul 2017

3 rd time using TOL-always very professional would use again for sure.

Peter Cunningham

10th Jul 2017

Thank you so much Claire for being so available for any questions that I needed answered prior to booking our airfare & accommodation to Bali over 6 months ago! Your response to helping me work out room configurations for 4 family's needs was helpful & stress free! We stayed at the Padma Legian Resort which was amazing & a dream come true! Everything ran smoothly! Highly recommend Travelonline! Can't wait to book another Holiday! Much appreciated!

Angela Brown

10th Jul 2017

Rebecca did a great job organising our holiday - we have a lovely time and the resorts were great. Thank you.

Catherine Johnstone

10th Jul 2017

Easy to book... love that you can pay a deposit and then pay the rest later. Makes it achievable for families. Would definitely book again and recommend to others!

Michael O'keeffe

10th Jul 2017

Recommend by a friend and was very happy with your service. Prices were very competitive so much so we have already booked our next holiday with you. Cheers and keep up the good work

Brett Mcgeown

9th Jul 2017

Fantastic service. Great deals. Highly recommend.

Bronwyn Davey

9th Jul 2017

very good experience with travelonline no problems would use again

Noel Krick

9th Jul 2017

Outstanding sevice with great attention to detail.

Russell Leese

9th Jul 2017

This is our second year of utilising the services of travelonline and I must say I am not disappointed. My family was able to relax as everything was taken care of through the one booking which is seamless. Rebecca kept us informed and was helpful and prompt with any enquiry we had. We will be booking with travelonline again no questions asked. A rating out of 10 would be 11. Thank you Rebecca from all our family.

Peter Hardwick

9th Jul 2017

Hi Holly,

Thank you for guiding us with our recent holiday at Hamilton Island.

We found your service to be very good, even late at night, in a panic we called and spoke with one of your staff and cleared our concern at that time.

We would recommend you to our family and friends and would book another holiday through you.

Kind regards,

Gatom & Bayleigh

Bayleigh Maore

8th Jul 2017

I used travel online many times before and the service is always 100%
Rebecca replay to any of my inquiries in a timely manner.
Travel online will always be the first place I will check prices for my next holiday

Omer Ben-moshe

8th Jul 2017

I have used this company many times now and it has always been a pleasure

Donna Fortune

8th Jul 2017

Thank you to travel online for our fabulous family holiday! Easy to book with and super no fuss bookings. Everything we booked through travel online was easy and simple.
We will use travel online again in the future.
Great hotel with a great price.

Melissa Haack

7th Jul 2017

Marleen was excellent in all aspects of my dealings with her, from preliminary enquiry to final booking. Would recommend service to my family and friends.

Jill Ellen Downie

7th Jul 2017

Hi Jodie,
We had a great time and your service and your timely communication with holiday details was greatly appreciated. This is out 3rd time using travel online.com and we have never been disappointed.
Thank you.

Laura Butler

7th Jul 2017

Super easy to communicate with Lisa.

Bit confusing at the start when we confirmed a hotel and then it wasn't available - happened 3 times but we got there.

Lisa was super lovely and quick on the replies. Will definitely come again for another holiday :)

Judd Lanyon

7th Jul 2017

Excellent service. Yes Inwould book with you sgain and would recommend your services.

Johanna Vanleeuwen

6th Jul 2017