TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,782
Average Rating: 4.85 out of 5

Customer Service Reviews

Your service was fantastic and all arrangements for accommodation and transfers were perfect. I woul definitely book with you again and recommend you to friends and family. We had a lovely holiday and no problems at all. Thank you!

Susan Gordon

26th Mar 2016

Prompt and hassle free service with quick responses to email and answers to enquiries. Great packages at excellent prices. Everything went very smoothly. Will definitely book again and have recommended to family and friends.

Helen Balkin

25th Mar 2016

I would highly reccomend travel online to every one. We had no issues with transfers from the airport to the resort or resort to the airport. We had an issue while in Thailand which was fixed no problem by travel online. 10 out of 10 for communication.

Paul Corbett

25th Mar 2016

We have booked with you several times and are never disappointed. We have already recommended you to friends.

You seem to understand our level of travel, we are neither high payers for holidays however we do not like the bottom end of the scale, but value for money is really important.

We are looking for a longer holiday in July, but as yet we do not have a destination. somewhere warm, thanks again

Trevor Hughes

25th Mar 2016

Hands on service, with regular updates on the booking - excellent communicators.

Carolyn Richards

25th Mar 2016

Best deal found online! Holly was of a great help! Very pleasant experience, looking forward to the next travel plan!

Kelvin Liang

25th Mar 2016

Great to deal with. Will certainly use you guys again. This was my first time. Thanks.

Gregory Peterson

24th Mar 2016

Thanks Lisa, we had a wonderful week on Norfolk Island. Everything went smoothly with no problems.

Carole Brown

24th Mar 2016

This is the second time we have booked our holiday with Travelonline and I have never had any problems. The staff are friendly if I call and speak to someone and they are prompt at responding to any emails. The staff are helpful with destination information and suggesting packages that suit our needs and budget. We will continue to book our holidays with you, Thank you!

Elizabeth Maggio

24th Mar 2016

We were pleased with the service received particularly given the short time frame given by us to make the bookings and get back to us. We would book with TravelOnline again in the future.

Christopher Boylett

24th Mar 2016

This was my first time using an online travel agent. I must admit I was nervous but in the end there was nothing to be nervous about. Everything was smooth, our transfer company TTF and accommodation Radisson Blu knew we were coming and were expecting us. On top of this, Travel Online kept us informed and made contact with us right up until we left. I found the website very informative and if I could not find an answer on the website I was able to contact them via phone to have my questions answered. Overall, I was very happy with the service from Travel Online. I would not hesitate to rebook our next holiday through them and highly recommend Travel Online to my family and friends.

Belinda Rudgley

24th Mar 2016

Excellent customer service and fantastic value for money. We had a fabulous holiday with no problems at all. I would definitely book through travelonline.com again and highly recommend to family/friends! Thank you :)

Stacey Murtagh

23rd Mar 2016

Thank you for your help with the booking and we will definitely recommend TravelOnline Holidays to our family and friends

Lawrence Lawless

23rd Mar 2016

The trip went pretty much as planned , well done NO issues.
We would certainly book through you guys once again.
The Wina Villa in Kuta could do with a facelift for there rooms in the older section that we stayed in.

Many thanks Derrick & Karen

Derrick Ursem

23rd Mar 2016

very good service and delivery, will use again

Neil Mcnutt

23rd Mar 2016

Ease of booking in the convenience of my home. Everything went smoothly.

Shauna Farey

23rd Mar 2016

Best time thank you

Andrew Lawlor

23rd Mar 2016

Awesome support when we had a passport problem last year, and consistently helpful when we returned to rebook. I couldn't have asked for more! It was a great trip and everything went completely smoothly! THANKS THANKS THANKS!

Katrina Mcferran

22nd Mar 2016

I liked everything about organising my trip through travel online.Holly Segon was great and it was easy,will use this again

Laurie Anne Herd

22nd Mar 2016

I would definitely book through Travel Online for my next holiday.

David Marcano

22nd Mar 2016