TravelOnline Reviews

Never used Travelonline before and was most impressed with the quick and efficient service from booking on line, receiving the confirmation and follow ups - overall excellent service. Would not hesitate to use again for future bookings.

Good communication. Never had a problem.

Pretty happy with the service we received on this booking. Kristy provided good communications and a great deal. I'd recommend booking with Travel Online as it's just so much easier than trying to arrange everything yourself, plus we got such an awesome deal. I'd love to see more full board offers from Travel Online in the future. Or at least an option when booking hotels, as it's probably not for everyone.

Service was great & will recommend to everyone I know. We are already looking are deals to go back as we loved every minute of our stay at the Patong Merlin. I have been telling everyone I know how easy and worry free everything was with booking our holiday.

The deal was value for money. All the information and vouchers were provided well ahead my travel date. Would have given 5 star if the communication was better. It took while for Travel Online to get back to me with my queries.

Website was not complicated. Great deals and package options. Prompy and effecient service.
Will Definately use many times more

After the years we have had, booking a holiday was what we needed.
But the team at travel on line was great with every question I had, I was stressed as my husband name was wrong, but again Tammy reassured me it will be ok and it was.
Since our 1st holiday with travel online I have not booked another company,
Why would you when your get great service here.
Our next holiday I will be looking out for Thailand specials.
Thank you

Excellent service, super efficient, easy & great value. Would certainly recommend to friends.
It made it all so easy, Thank you!!

answerd all questions promptly

People with whom we dealt very efficient

Very good communication and efficient service. Thank you Lisa.

It was good, however hard to speak to a consultant at times. Other than that it was great.

Very good for the most part. One thing that would have helped was to have known that we were definitely being picked up for our drive to the airport on departure. Fortunately we had the phone number of the driver who collected us on arrival and he was able to help us. Our indecision about our pickup was caused by the number of times our flight home was changed.

Was hard at times to get through but understand after Covid-19 there would've been a lot of enquires and rebooking taking place

No problems what so ever but the amount of paper work. Lol.

Amazing deals and great locations available! Travel Online is such a easy service to use and makes planning your holiday so much better. We appreciated the ability to pay our resort off at our own pace, with the only requirement being that it needed to be paid in full 45 days before leaving - this opened up so many options for amazing resorts that otherwise wouldn't have been possible for us! We didn't need any extra contact, Travel Online gave us regular updates and invoices following each payment we made. Will definitly be using Travel Online again!

Excellent service - I would definitely book future holidays through TravelOnline :-)

Your service was great. Unfortunately Jetstar cancelled our Sydney - Brisbane flight when we arrived in Sydney. We had to purchase tickets with Virgin to get home ( $390.00 ) We will never fly Jetstar again. Hopefully I can get a refund from them.

Everything went to plan. No problems at all

Great package and good follow up.
Critical travel info does get lost with all of the other marketing info so I deleted it and then had to get it sent again as it wasn't just marketing.

Very happy and hope there are more all included deals available.