TravelOnline Reviews

All went well as planned. We enjoyed our trip and will recommend it to our friends.

Efficient and very enjoyable.

Prompt service, great value on holiday packages. Yes I would book with Travel online again.

Great service. Would absolutely book through this agent again.

We would book with you guys again and recommend you to friends and family. The Fiji package deal was amazing.

Overall okay. There was a delay in payment going to NZSki and as such wasn't able to book my ski lessons and transfers.
After contacting Travel Online (via email, wasn't able to get through over phone) they submitted payment.
I'd probably use Travel Online again and would recommend to others.

Our holiday went very smoothly, we enjoyed the whole experience as we have not been to Phuket before and with the pickup and drop off from the airport we didn't have to worry about that. We would recommend TravelOnline, thank you

Great service

No issues at all. Great holiday which was exactly what we needed. Communication was excellent. Instructions clear and easy to follow. I would certainly use again and would recommend to anyone who is in need of a travel agent. Thanks Shameem!!!!!

Trip was well organized and stress free :)

fantastic fast service! can highly recomment

All good
Just like to say that you organise the travel you have the Itinerary so you know the air line travel at night will be nice to include late check out to 4 hrs before fling and have it on paper work to the hotel or resort
Thanks

We have just returned from a Thailand Holiday booked through Travel Online. The holiday was perfect and everything went according to schedule as booked. We were a little apprehensive because after booking and prior to departure there was little to no contact from Travel Online, despite my phone calls and emails. However, it all went smoothly our flights, transfers and accomodation was exactly as we expected. I would not hesitate to book another holiday through Travel Online, but maybe a little more reassuring contact would be appreciated prior to departure. If there was a problem and I needed to change or cance, l I am not sure how I would have done this.

My wife & I have been using travel on line for many years with out complaint. We are unsure how your
business is structured but never seem to get the same person twice its always a different consultant each time.
Three years ago prior to covid lock down we did one of our regular trips to Phuket we steered an extra 17 people to use you on that trip. Sadly we did not receive any acknowledgement or appreciation from travel on line. Being in sales my self. acknowledgement and appreciation of repeat business was a critical part of sales.
( just saying ) other than that we where happy & the trip was successful with out incidents and we shall continue to use travel on line.

After some initial email complications with two conversations going on, Shameem took the baton and provided excellent service and a great outcome for us. Thank you Shameem.

Everything went smoothly as planned.

Excellent service and would highly recommend booking. We swapped our dates due to covid and whilst it was a little difficult getting in touch initially - once we did the service we received was excellent.

Phenomenal service. The ease of booking with travel online was fantastic. The when everything is booked, great communication and they delivered exactly what they said they would and more.
Thank you travel online, I will book through your company again and again

I had full communication at all times with our travel agent.
Prompt responses when I needed to know an answer to one of my questions.
Pleasure to recommend Lisa to friends and use Travelonline in the future

Good service, fast replies