TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,960 customer reviews

Service was great. Very responsive, offered suggestions, provided sufficient information and communication was clear. Was easy to book with everything done via email or over the phone.

K C

5th Nov 2022

Really easy service - was honestly a little skeptical - on offer was a great package, with well-reviewed resort and activities at a great price. However everything went perfectly smooth. Couldn't be happier and will definitely recommend and use again.

Mitchell Amore

5th Nov 2022

First time user but impressed with level of efficiency of TravelOnline.

Robyn Cameron

4th Nov 2022

I am very happy with Travelonline. They have organised an amazing package and thanks to them we had the best holidays ever.
Thank you guys...We definitely use your service again

Loreto Andrea Avendano Veas

28th Oct 2022

I've booked a few holidays threw travelonline and I'm never disappointed. Thank you

Carmel Morello

4th Oct 2022

We visited Bali on a package tour organised by travelonline in September 2022. The package was excellent value for money. Everything from flights, to transfers to accommodation worked perfectly. We did not use the Finns Beach resort option as we wanted to avoid the traffic. Friends who took advantage of it liked it, but didn't go back because of the travel time. The Indigo facilities were so good, that we didn't want to leave.
Thank you Lisa Scull.

Keith Gascoine

24th Sep 2022

Great service from your team. With jet stars current flight changes and cancellations, the Travel Online team communicated with us very well. We had a wonderful week in Bali and will use Travel Online for future bookings.

Denise Doherty

14th Sep 2022

Thanks for all your help quick responses easy to manage.

Catherine Murphy

29th Aug 2022

Very easy to deal with and got us the best deal

Nicola Hanson

29th Aug 2022

We would recommend Travelonline and will be using them again in the future
Kristy and her team gave us excellent service
And have an amazing time

William Tudor

29th Aug 2022

Always great service and pricing.

Robert Carl Danielsen

29th Aug 2022

Thank you for your great service. Absolutely no hassles at all. Would definitely book through you again.

Belinda

28th Aug 2022

Awesome service! Very organised trip :)

Maria Veronica Caparas

28th Aug 2022

Very helpful staff

Peter Smith

27th Aug 2022

for an online travel agency it was a simple process to get the holiday sorted. Good support and service, will use again

Benedict Drummond

27th Aug 2022

The service was and Lisa was very helpful, I would book a holiday through them again.

Trace Palmer

27th Aug 2022

Couldn't be happier with the service from TravelOnline and Ashleigh. This trip was booked before COVID and TravelOnline were amazing. Not only did we finally get to travel with the company helping us to move dates with no extra costs, the company organised everything. All our transfers were seemless and we had a brilliant time. Have the notifications on and looking at the next one to book. Will absolutely use this company again! Thank you!

Samantha Oakes

26th Aug 2022

Overall very happy with service from Travelonline; multiple delays because of covid and TOL have kept us informed of issues; using credits has been very straightforward.

Trudie Bradbury

26th Aug 2022

Very helpful when I was trying to change my booking. Great holiday and a great price

Anna Kennedy

26th Aug 2022

All went smoothly. Great deal.

Robert Hart

25th Aug 2022