TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,960 customer reviews

Everything perfect Thank you

Anthoy Murray

10th Nov 2022

At first wasn't happy with our room being so far away but after upgrading it was great your transport to and from the resort was great too would highly recommend travel on line

Belinda Turner

9th Nov 2022

Thanks Kristy, we had a great time in Bali, I've been telling everyone how great travelonline is. Looking forward to our next trip.
Thanks again James

James Mario Pisani

9th Nov 2022

So easy to book and value for money.
The best in the business for communication and service

Dominic Goldman

9th Nov 2022

Everything went as planned and we were very happy with the service we received from Travelonline.
Looking forward to future deals to visit Plantation Island in the future.

Bruce Mcqualter

9th Nov 2022

Great service and everything as expected. Would recommend.

Gerrit Hofsink

9th Nov 2022

Easy to find at the airport on time great friendly service. Perfect on the pick up time back to the airport. Would highly recommend to friends and family.

Carol Kirkley

9th Nov 2022

No improvement needed, the whole booking process of our accommodation and airport transfers went smooth.
Thanks TraveloOnline.

Renato Vinelli

9th Nov 2022

Hi, the holiday was fabulous.
We can now travel ChCh direct to Fiji on a Saturday and Tuesday….. please never let us go via Auckland chaos.
With the need to present Vac Certificate and Travel Insurance at check in, the time taken was over 2 hours in a queue - we only just got the Fiji Flight in Auckland.
The return flight was delayed (plane defect at Nadi) which meant we missed our flight to ChCh - but an onboard agent had already rebooked us - 5 hours later!!!! To get the bags off the carousel - over 1 hour…… then a bus trip from Int to Domestic. Real slow and I suggest more than 3 hours is needed…..

Please, never send us via AKL ever again.

We have used TravelOnline for quite a few years now. We do sing your praises and we will continue to use your services. Having moved from Mornington to NZ has made zero difference - your services are very good for us.

The ticketing - ✔️
The itinerary for transfer-✔️
Hotel check in, upgrade, in hotel credit -✔️

Sherryl and I were very happy with your arrangements and the advice about vac cert and travel insurance in your emails. All worked well

Many thanks. Robert?

Robert Madden

8th Nov 2022

So easy to book ..no hiccups..answered any questions we had promptly ..very happy with the service…we have recommended to friends and family

Matthew Rogers

8th Nov 2022

Always a pleasure dealing with Travel Online. Great deals and always helpful. Thank you

Jason Holders

8th Nov 2022

Yes great experience, easy to deal with, thanks.

Michael Battye

8th Nov 2022

Absolutely amazing, accommodated all our requests and changes A1

Michael Griggs

8th Nov 2022

Excellent service! No long waits on hold when you need to phone them, very helpful. The deal offered was great value and all promises were fulfilled.

Lisa King

8th Nov 2022

Travel online was so easy to book through. There was so much to choose from and i found the perfect deal for my luxury accommodation and winery tour in the hunter valley. Communication was great from travel online also. Would recommend and will use this booking site again myself!

Sarah James

7th Nov 2022

travel on-line was excellent everything that was booked and promised was delivered.

Kendall Walters

7th Nov 2022

This holiday was the result of a cancelled trip during covid, so we were really happy to be able to still use our credits. I found getting quotes and booking generally easy, there was a short period of time when there were delays of staff to respond but this was during the time when travel started again.
My only comment from this trip was when we went to fly we found that none of our seats had been allocated with Virgin Airways so our seating was split on the aircraft, where we would have preferred to sit together.
We do plan to travel again and would be happy to book through Travelonline again as you do have some great deals that appeals to us.
Thanks

Emma Mcgowan

7th Nov 2022

Fantastic service. Very helpful consultant with prompt replies. Thank you guys for all your help.

Bradley Woods

7th Nov 2022

Great service from travel online.
Would definitely go through them again,

Kate Revell

7th Nov 2022

Everything went smoothly and professionally with Travelonline. We will definitely book our next trip with you guys.
Thank you Kristy!

Paul Brunton

5th Nov 2022