TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,330 customer reviews

Happy with the service from travel online, first time booking a holiday over $4000 online, usually I go to flight centre. Last year at the beginning of the booking process it did take a while to get communications with team members but I understand everyone was booking holidays after covid. Thanks online for the wonderful service will book again with you.

Rosetta Nikolic

21st Jun 2023

Great experience

Gene Kola

21st Jun 2023

Happy with service provided.
In future I would like to receive flash sale email.

Shreen Rai

21st Jun 2023

We were well looked after and had great responses to our concerns

Kim Roach

21st Jun 2023

Friendly, helpful & efficient service & we had another great trip booking through travel online. a great package with so many inclusions & such a bargain. looking for our next holiday to book with you☺

Sonya Walters

21st Jun 2023

I would recommend you.Great service.

Iain Ewart

21st Jun 2023

Thank you TravelOnline. Everything within our holiday package was great. Padma Resort was beautiful with exceptional staff. Flights were on time and as advertised. Transfers were courteous, on time and friendly. I have recommended to friends and family.

Tanya Lorraine Quaglia

20th Jun 2023

Thank you TravelOnline for a great holiday package. Everything went very smoothly. Flights were on time and as advertised. Padma Resort was beautiful with exceptional staff. Transfers were on time, courteous and friendly.

Tanya Lorraine Quaglia

20th Jun 2023

Second time we've used travel online.
Has been a seamless transaction and no hiccups at all.
Very professional. Amazing priced holidays.
Will definitely use again.

Michelle White

20th Jun 2023

Trip booking was very smooth. All information provided and updates of any changes were prompt. Reminders for everything were sent which was much appreciated. Travel service to and from airport was on time, friendly and very convenient.
I highly recommend booking through travel online so everything is taken care of and you can relax knowing your holiday is sorted. Thank you for the excellent service.

Kellie Madeley

20th Jun 2023

Great service and everything was smooth sailing with great advice .

Genevieve Baryshev

20th Jun 2023

Great service, everything as expected - seamless transfers, drivers were so very lovely. A+++

Now we wait for the next big sale!

Emma Wakeling

20th Jun 2023

Great value and exceptional customer service.

Noel Cousins

19th Jun 2023

Excellent service from the beginning. Quick to reply, and everything went according to plan. Will definitely book again. Thanks

Lucy Lynch

16th Jun 2023

Will be emailing you from now on,on all our holiday arrangements.
Thankyou for your great service.

Patricia Hawkins

15th Jun 2023

Everything went well, all my questions and changes were meet quickly and efficiently.

Deborah Anne Eastment

15th Jun 2023

Couldn't be happier with the organisation of TravelOnline. The holiday turned out terrible due to food poisoning for us both, but the whole process from TravelOnline made everything easier.

Gavan Laird

15th Jun 2023

Everything in the trip went very smoothly. Replies to our questions were answered that day. Very happy with the service provided.

Blake O'hanley

15th Jun 2023

We could not fault the Travelonline service. From start to finish we were always kept well informed with reminders and updates. It was flawless and seamless. We would highly recommend Travelonline.

William Ayres

15th Jun 2023

Great website with easy booking process. An app would be a great improvement

Debra Embury

14th Jun 2023