TravelOnline Reviews

Great service from Shameem and the team at Travel Online. We enjoyed our trip - thank you.

Your service was great - the communication excellent and your offer to go the extra mile appreciated

First time booking international holiday with online booking agency, I will admit I was apprehensive. I contacted travel online via email and they answered all my questions and made me feel confident to go ahead. The booking process was very simple, book, quote, follow link to pay (option to use PayPal which I felt better about). Following payment travel vouchers were sent through. I didnt receive flight information, so emailed again and turns out, it was my oversight!!! Didn't click the link to get my itinerary. Consultants were very helpful. We had a no fuss travel experience, everything went smoothly. The deal was amazing. The whole experience for a newbie was all round positive. Thanks travelonline, oh and thanks for my gift bag when we arrived in Fiji.

Great and easy to deal with.

Hi - everything went very smoothly. We only had to contact our Consultant a couple of times and Shameem responded very quickly. We would highly recommend Shameem & Travel Online for any trips away.

Always quick at getting back to me. Very helpful.

The travel service provided was way above our expectations. We have travelled extensively hence a little hesitant to use Travel on line for first time. We were pleasantly surprised. The itinerary from the beginning to the end of our holiday was perfect.
The communication along the way was so important to us and this was met with professionalism, empathy, efficiency and excelled in customer service. So thank you we have already spread the news about your company.

Of what was promised was certainly delivered. I have already shared your details not only with other holiday makers but also family and friends.

It was a fabulous holiday and expectations more than expected which started from the arrival at the airport to leaving for the journey home. Having arrived on crutches from a recent accident the staff were amazing and so helpful. They were efficient, professional and customer service was the best ever.
Again
Thank you

Nicola Wenham

every email i sent i received answers back quickly. ( there where alot of emails)

will be booking again!!

Great service...Everything ran like clockwork...our flights were on time, our accomodation was perfect and we had a fabulous holiday
I would definitley recommend travelonline.

I found your service to be great.

Fantastic service. I had to postpone the holiday a few times and the staff were very understanding and accomodating. All requests were responded to.

I would recommend travelonline to friends. I was referred by friends who travelled to Fiji in July.
The website was great but it would be nice to have room availability incorporated. Makes it much easier to find timeframes that suit rather than sending consultant options to be searched.

Lisa and team were prompt with their replies and locked in a great holiday for us. It can be a little confusing with flight tickets coming from one email address and then others coming from fusion but not a real problem.

I emailed several times about different things and staff were generally great at responding within a quick timeframe. I especially appreciated this when I had a passport/cancellation question but thankfully the passport arrived in time!

Great service and package, we received everything and the trip went well. The all inclusive meals was great value.

The team were very helpful, although wished I did not have had to pay further few hundred of dollars due to room selected not being available. The driver team on Bali side were fantastic...very happy to recommend.

I would recommend using TravetOnline .

We were a bit skeptical about booking everything online with Travel online as it was our first time with them. But I must say everything turned out even better than we expected. I'll be pleased to book with them again without hesitation. And the consultants were reply within 2 days' time with proper answers to our questions. Thank you, guys!!

We had a smooth and relaxing trip. Thankyou

The service was great.