TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,752 customer reviews
Excellent help with my booking enquiries.
My trip was organized & booked beautifully, all feel into place smoothly & beautifully.
Tracey Argue
27th Apr 2024
Awesome service
Christopher Mills
27th Apr 2024
Thanks for all your efforts. Communication was prompt and efficient
Luke Chaplin
26th Apr 2024
What a wonderful easy going and enjoyable experience
Mathew Gade
26th Apr 2024
Great service without having to be face to face. All bookings were as promised and we had a relaxing holiday
Danniele Sim
26th Apr 2024
Great provider to deal with. Will use it again, as everything was so easy to manage. Great rates and discounts on accommodations and packages and extra care on the package. Can't wait to book for next year. Emma was very responsive and quick to assist with any inquiries.
Natalie Rose-Opasinis
26th Apr 2024
very easy to deal with
Rodney Jordan
26th Apr 2024
Always use travel online to book our holidays so easy to use and they have some great value packages.
Suzanne Lewis
26th Apr 2024
Quick and easy to book
Jodie Douglas
26th Apr 2024
Great Service and friendly staff
Great job Emma
Anthony Williamson
25th Apr 2024
I have been your customer since 2019. And every time I book with you I know I am getting the best. First my Fiji trip and now the Bali trip. I will again come back to you for another annual holiday. Thanks you
Avantee Chatterjee
25th Apr 2024
Very fast responses and easy to deal with
Joanne Russell
25th Apr 2024
Cannot thank you enough Natasha for your courteous and efficient handling of my 8 night holiday in Patong. The fact that I was able to meet up with family and have a ball at my age was brought about by the change you made to my flight details. Rest assured that Travel Online will from now on be my preferred choice for any future travel. Please get me on your email listings as your handling of my circumstances exceeds what I would have got from your competitors. THANKS John
John Ellison
25th Apr 2024
Good communication
Anutra Leeman
25th Apr 2024
Fantastic
Kurt Lowe
25th Apr 2024
Flight got cancelled but was re scheduled no complaints everything was good
Heather Campbell
25th Apr 2024
Great service. Very responsive. Our holiday ran so smoothly without any hassles and we had a fantastic time.
Hannah Waller
25th Apr 2024
Can't fault TravelOnline and their service, I asked alot of questions and they all got answered, thankyou for all your help, will definitely book through TravelOnline again
Anna-marie Schinzel
25th Apr 2024
Good response to emails.
Marc Wilson
25th Apr 2024
First time with Travel Online and everything went to pla yes I would recommend not sure how you could improve except more packages!
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Helen Hulstaert
25th Apr 2024