TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,960 customer reviews
Great job on getting us to Tangalooma.
Ross Franey
20th Nov 2022
2nd time booking through Travelonline and once again - fantastic service. Great communication, prices and options. Will happily choose to use again. Thank you.
Michelle Calder
20th Nov 2022
yes i would recommend
Grant Patman
20th Nov 2022
An easy process to get a quote and book in. Great communication from booking to departure.
Chloe Davidson
20th Nov 2022
I did ring a couple of times and left messages for someone to call me back - I missed their call but couldn't speak to someone personally.
Druscilla Fabretto
19th Nov 2022
Emma was extremely helpful during the whole process of rebooking due to covid.
Benjamim Profke
19th Nov 2022
Would definitely recommend Travel online.
Great value for money and easy to book.
Thank you
Brad Wilson
19th Nov 2022
That was a prompt and reliable service. Thank you.
Wolfgang Kasper
19th Nov 2022
Easy to book and got all the information we needed for the trip in a timely manner. The value was great as were the inclusions/extras in the package. Our holiday went completely without a hitch, with pickups, hotel, and extras all provided without any issues. I was very happy.
Nikki Brooke
19th Nov 2022
Everything went to plan. Yes would recommend.
Gavin Millman
18th Nov 2022
Good service, thanks Kristy
Nicholas Butler
18th Nov 2022
Excellent service. Very helpful and assisted with the holiday in every way. Great experience
Justin Hewitt
18th Nov 2022
Appreciate there were some delays during the Covid period but appreciate the effort made getting this trip finalised
Andrew Clarke
17th Nov 2022
Happy with the service would book again
Gery Benson
17th Nov 2022
Absolutely wonderful service. Helpful and quick to assist. Our trip went to plan, with nothing going wrong. I highly recommend using this company.
Michael Elliot
17th Nov 2022
Could not fault the service we received from Kristy
Bernard Hoare
17th Nov 2022
Excellent service. All transfers and tours went ahead without any problems.
Prompt response to any queries. Would definitely recommend Travelonline.
Regards, Ann B
Ann Bradley
17th Nov 2022
Amazing thank you
Sharna Brooks
17th Nov 2022
Extremely happy with our holiday, and the customer service provided by travel online. I'm already looking to book another one of your deals. The hotel was clean and the location was fine. The staff at Dynasty were lovely, and all very helpful. We made use of Finns beach club twice, and thought it was a brilliant inclusion. Everything we experienced on the trip was great, and we couldn't have been happier. Thank you for your wonderful service.
Elizabeth Fowler
17th Nov 2022
Adriana Boros
17th Nov 2022