TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,626 customer reviews
Professional...efficient...Great communication...Highly recommend
Kym Zimmermann
18th Sep 2023
Absolutely help me with everything I need and responded on time .
Lediza Vlahos
18th Sep 2023
Kristy was wonderful in helping our group to book and ensure we all had the correct booking including upgrades and flight seating. She was always prompt in response. The whole process was very easy.
Stefani M
18th Sep 2023
Thank you for coordinating our holiday Kristy and the team. Any questions I had were answered the same day and the support was towards the airline website was very reassuring.
I will definitely consider using again in the future.
Michelle Lesley Davis
17th Sep 2023
Hugely satisfied with the amount of communication as well as the package.
Brooke Barbour
17th Sep 2023
Everything received as promised. Easy uncomplicated booking.
Well done.
Michael Clayton
17th Sep 2023
Travel Online were able to tailor one of their packages to our requirements. Natasha and her colleagues were very responsive throughout the booking process right up to departure. I liked having one agent as our contact point. It gave a real personal touch.
I recommend Travel Online and we will be booking through them again.
Sharon Easten
17th Sep 2023
Booking through TravelOnline was a breeze. We had to change our booking due to Jetstar (booked by us) cancelling our flight and this was made less stressful with the help of Kristy for our trip to Fiji.
All hotels (3) and transfers including private transfer, Malolo Cat and buses were timed perfectly.
Would not hesitate to use TravelOnline for our future travels!
Steve M
17th Sep 2023
This is the 2nd time I have booked a holiday with TravelOnline and I highly recommend them. Their prices are great and makes the booking process very easy. I'll definitely will be using TravelOnline for future holidays.
Rasika Delwala
17th Sep 2023
Easy, no problems or concerns. Everything was taken care of
Michael Morier
17th Sep 2023
Your service was very good. Definitely will recommend you
Irada Imanova
16th Sep 2023
Very happy with your service
Firuz Azizov
16th Sep 2023
Great service
Diane Symonds
16th Sep 2023
Great service for our stay in Thailand, very helpful.
Diane Symonds
16th Sep 2023
Seamless experience with great communication. Everything went off without a hitch.
Valentina Gacovski
16th Sep 2023
Every step of the way including flights, transportation & accommodation was perfect in every way
Alan Symonds
16th Sep 2023
We book every holiday through Travel Online great prices.great destinations professional friendly service from staff highly recommend.
Vicki C
15th Sep 2023
Great communication had a great experience
Holly Munro
15th Sep 2023
Quick efficient and accurate service. Thanks Lisa
Lisa Connolly
15th Sep 2023
Very very happy with travel online. Fist time booking and couldnt have asked for better service.
Communication was excellent, easy and we loved the bag.
Big shout out to Naom (norman) mustaka for our transfer. Very polite, chatty and knowledgeable. Made for a very pleasant ride.
Highly recommend travel online.
Louise Schnuriger
14th Sep 2023