TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,960 customer reviews

Simple and easy online process.

Brian Jones

17th Nov 2022

The end result was great. We had booked pre-covid, so obviously it was a little stressful not having flexibility in using the money spent. Hard for Travel Online dealing with it all so did a good job.

Kim Roberts

16th Nov 2022

Yes, I would recommend you. Airport transfers were good. Must say thank you for the lovely gift of the nice beach bag. Came in handy.

Our only problem we came across was the cancellation of our connecting flight from Melbourne to Sydney. Of course, this was out of your hands. We were stuck in Melbourne airport for 8 hours. Which made our return trip feel like a full day.

Ronald Lawrence Such

16th Nov 2022

Thanks to Lisa it was an extremely easy process booking our holiday.
Communication was a 5 out of 5 with Lisa.
Thankyou Lisa for your excellent customer service.

Amanda Garlick

16th Nov 2022

Always fantastic

Narelle Mather

16th Nov 2022

All queries were replied promptly. Everything was clear and straight forward. Polite interactions throughout.

Troy Gourgaud

16th Nov 2022

Amazing I've never used your company before and will now always be my first choice thank u so much

Karen Graham

15th Nov 2022

Great experience

Maria Garufi

15th Nov 2022

Thank you for your prompt and efficient service. Information etc arrived in good time and no problems with any of our vouchers. We came across a number of folk who had you as their travel agent and were having their " delayed by Covid holiday" and all seemed happy with the arrangements that you had made

Faith Blake

15th Nov 2022

Highly recommended! Will definitely use TravelOnline again!
Communication was excellent. All inclusions as promised. Great value for money.

Amanda Hallcroft

15th Nov 2022

Really great service all went well and to plan many thanks once again Travelonline for your service of making holidays memorable. Greatly appreciated looking forward to our next trip in January with TOL assistance.

Kerrie Brown

15th Nov 2022

Amazing value, prompt service and the Shantara is a fabulous resort. Thankyou we will definitely book with you again

Elizabeth Dlugon

15th Nov 2022

Yes I would recommend you,had a great stay

Vicki Lee Cox

14th Nov 2022

Awesome all round can't wait to book our nest holiday

Russell Waters

14th Nov 2022

Very helpful organising what we needed and got back to us in a timely manner.
Wouldn't hesitate to recommend or use again.

Kathleen Gorman

14th Nov 2022

Couldn't ask for more. Great service. Any questions or requests were answered or sorted out in a timely manner. No hidden fees. You are able to pay the amount owing off up until the final amount is due. Which does help so you don't have a big payment at end.

I've found them honest and most times I'm unable to find a better deal.

Have dealt with them a number of times and will use them again in the future.

Gavin Hurtado

14th Nov 2022

Kristy was very helpful and patient with us. We're happy!

Jocelyn Burgoyne

13th Nov 2022

Apart from having to pay for the seat selection on the flights, everything went like clockwork
Well done to all concerned...

Graham Cox

13th Nov 2022

Every thing was organised for us we had nothing to do but relax.
The transfer drives were very friendly
Thank you Shameem we will definitely call you for our next holiday

Michael Camilleri

13th Nov 2022

Was really tough getting thru on phone for while but understand it was good to have the email option for contact

Alexia Sophie Andronaco

13th Nov 2022