TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,330 customer reviews

Fantastic service, always feel comfortable that everything has been sorted and arranged in advance.

Brett Foggo

13th Jul 2023

TravelOnline were amazing! They organised everything and it made it easy and stress free. It was so convenient choosing a package deal that had reasonably priced flights and accommodation and having it all booked for you. I will definitely use TravelOnline again!

Naomi Conway

13th Jul 2023

Such an easy way to book a holiday.
Travelonline are great to deal with
Always someone available to speak to, or promptly returned calls or emails
Will definately be using again

Peter Sidhom

12th Jul 2023

Kristy did a wonderful job, all vouchers and details were accurate.
I would like to thank Kristy for sorting out all the details of this trip and would recommend Travel on Line to everyone.
we will be using this company again when we are looking for our next trip.

Thank you Kristy and Travel on Line for a fantastic holiday.

Murray Swarbrick

11th Jul 2023

We fully recommend Travelonline.
This was our first time going with an online travel agent and was a bit worried, but the process from the beginning till the end was great. The communication was great and any question's i had was answered promptly.
What was quoted was exactly what we recieved plus a couple of extras and paid less than travel agents in the shopping malls.
We will definitely be using Travelonline for our next holiday.

Cecil Walker

11th Jul 2023

Thank you for making our family holiday so effortless and relaxing! The booking process was so easy and all of the arrangements worked perfectly. Our package was excellent value for money, especially during peak school holidays!! I would definitely consider using your company again based on such a positive experience!!!

Caroline Lachowicz

11th Jul 2023

We booked our accommodation through Travelonline at short notice when our AirBNB hosts cancelled our booking just 3 weeks before we were due to leave. Everything was very straightforward, and our deal was great. Breakfast, transfers and a tour was included. And the team they use in Thailand were very helpful and accomodating when we had to make changes to our tour and transfers. We woukd not hesitate using Travelonline again.

David Walker

11th Jul 2023

Fantastic! Awesome hotel, awesome location. Ski passes easily obtained. Loved the early bird specials. Professional and easy to book. Thank you travel online will book again for next year!

Luke Phillips

11th Jul 2023

Wonderful, thank you, would book through you again.

Chris Smith

11th Jul 2023

excellent, dont change anything

Samantha Grieve

10th Jul 2023

Everything was well planned and went as planned so I could only rate you guys highly. It was also great to hear that the Balinese love working with you as they believe you respect them compared to other companies over there. Thats a big plus with us.

Thanks for your efforts

Nathan Shinners

10th Jul 2023

The team at travel online were very helpful and everything went to plan. thanks

Matt Partridge

10th Jul 2023

very responsive and wasn't frustrated with the numerous requests and changes we made in the lead up to our trip.
maybe an online portal with all booking info could be usefull

Scot Mcallan

10th Jul 2023

I put my trust into kristy Nixon and teams hands so that my family & i would have the best holiday and they delivered. Highly recommended and will be putting my trust in them again soon.

Thanks guys!

Just a recommendation though. If travelling to Bali download WhatsApp as all the companies trips etc only answer on WhatsApp.

Pail Enstone

10th Jul 2023

This is the 2nd holiday we have booked through Travelonline and found the service good and prompt replies to any questions raised and updates provided quickly when Air Vanuatu changed the flight times twice.

The Travel Online special we got was a very good deal as I compared booking each component separately and it would have been much more costly doing it that way.

Will be watching out for future specials and hopefully able to take advantage of an offers.

Thanks again for your service.

Helen Fraser

10th Jul 2023

Both lloyd and myself were very happy with the way your office kept us informed from the first contact to when we left the island. I have already passed on your details to my sister.

Lloyd Jones

9th Jul 2023

Great service, easy to deal with. Accomodation was great as was the price

Pauline Dart

9th Jul 2023

Had a great time , all the transfers where there waiting for us. No problems with any of the booking

Raylee Ramm

9th Jul 2023

Very easy to deal with happy to answer any questions

Leah Galea

9th Jul 2023

Kristy was absolutely fantastic!
Accommodated our special requests and adjustments with no hassles and all transfers organised by Kristy, through Rosie holidays, were a breeze and a complete delight.
Will definitely be using travel online again!
Thank you so much

David Macdonald

9th Jul 2023