TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,960 customer reviews

We had a fantastic stay at the Q1 Resort the facilities, Apartment were amazing. The booking process with Travel Online was easy and user freindly, Kindest regards Myself, Daughter and Grandchildren.

Debbie Williams

30th Nov 2022

Everything was booked to perfection, thanks travel online .I will defiantly book again with you and recommend you to friends and family. I also believe we saved a bit of money by booking with you early.

Collette Sweeney

30th Nov 2022

Excellent service - will most certainly recommend you to all our friends !!

Phillip Gee

30th Nov 2022

Excellent service, thank you!

Philippus Torre

29th Nov 2022

Great communication excellent package deal. Very easy process

Phillipa Mills

29th Nov 2022

The planning and booking was made so easy by the agency that it took all the stress off me doing it myself. I appreciate the effort and the work put into booking my holiday and am grateful for the best prices secured. I will definitely use them again

Khemi Keratram

29th Nov 2022

Easy to book. Found communication a hit and miss but happy with the deal we got. Will book again with company

Michelle Cotter

28th Nov 2022

Super simple and straightforward way to book. No problem when we had to change things. Holiday flowed smoothly. Would definitely use again.

Shannon Booker

28th Nov 2022

Thank you for doing all the hard work
Will use travel online again for sure

Jason Ryan

27th Nov 2022

Kristy was a great help

Julie Mary Triffitt

26th Nov 2022

The email communication was great. I did try to call and there was no answer.
We were hesitant about booking with you, but it was a great experience. We would definitely book with you again. We are interested in 2023 in Vanuatu or New Caledonia.
We would recommend travel online.
Thank you

Neil Hall

26th Nov 2022

Excellent great communication and have a smooth trip and would book again through your company

Fiona Bell

25th Nov 2022

Had no trouble from start to finish

Darren Farmer

25th Nov 2022

Would definitely recommend your company to book with.

Anthony Hollis

25th Nov 2022

Overall service is to a high standard

Michael Divers

24th Nov 2022

All very easy to book and well organised.
Thanks for arranging our flights and accommodation. Would highly recommend and will be using travel online again in the future.

Demetrios Piperides

24th Nov 2022

So very easy to book through! Kirsty was prompt with our information, booking details and returning any questions. Trouble free booking. And a beautiful hotel.

Farr

24th Nov 2022

I had a great holiday in Port Douglas, thanks to the Travelonline package.
The only negative for me was the older 12-15 seater transfer bus I was on from Cairns Airport to Port Douglas. The Air Con wasn't cold or blowing well and I then got car sick, as I wasn't being cooled down plus the road was very windy. I did note however that particular bus transfer company did have newer model buses driving around the area, so perhaps I just had a bit of bad luck on my transfer? I tried to get a refund on my return transfer because of my bad experience, but I rang them too late to get one(within 24 hrs I believe), so that was a pity.
I will use a different transfer company next time, as I plan to return!

Coralee Roberts

24th Nov 2022

Very good customer service and always quick to reply to my queries.

Amit Goyal

24th Nov 2022

Very efficient, good comms. Thank you.

Terence Mccann

24th Nov 2022