TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,330 customer reviews
I definitely recommend you for your great service and attentiveness. Always got a call back when requested. Fantastic customer service
Yakub Can
24th Jul 2023
Everything went smoothly. Thanks so much
Martin Flanagan
23rd Jul 2023
Excellent service, very helpful and accomodating! Highly recommend and will book again with Travelonline
Jade Bradatsch
23rd Jul 2023
Lisa was fantastic to deal with. She was helpful, responsive to our requests and questions. Would happily book accommodation through her and Travel Online again.
Megan Poke
22nd Jul 2023
Travelonline looked after us the whole way from booking to asking qustions about our trip, they were fast at answering and made everything so easy. Thank you we will definetely use them again.
Sofia Deluca
22nd Jul 2023
Great service and we had no issues with our holiday.
Your Travel Online team were able to organise all our needs.
The only problem we had were with the vouchers for Malamala - but sorted by the on ground team.
All the staff at Rosie Holidays in Fiji were fantastic, friendly, welcoming and knowledgeable.
We had the BEST time! Thank You
Tee Wearing
22nd Jul 2023
Really easy to do online, all information provided and hotel/planes/transfers had all details. Great experience
Shayne Mathews
22nd Jul 2023
Nicole was very helpful with my que
David Mann
22nd Jul 2023
Can't recommend Travel Online highly enough. Outstanding service guys!!! 5 STARS
Glenn Mohring
22nd Jul 2023
Very easy and great communicator
Frank Van Vulpen
22nd Jul 2023
Very helpful consultant made booking and organizing the trip super easy, also competitive pricing, loads of extras which set these deals apart from other ones.
Luke Walters
21st Jul 2023
Emails and responses were timely. Were happy to assist with all the travel arrangements.
Sando
21st Jul 2023
Great deal and communication was great. Everything went very smoothly.
Dennis James Phillips
21st Jul 2023
Thank you for responding to emails when I was there dealing with noisy room and no safe.
Jacqueline Saad
20th Jul 2023
Emma was always available for any advice
Murray Mcalister
20th Jul 2023
Excellent!!
Peter Axford
20th Jul 2023
Everything worked out fine.
Transfers were on time and efficient.
Tours were well organised and enjoyable.
All our requests and queries were handled and answered promptly.
Thank You.
Otto Baumgartner
20th Jul 2023
Great holiday. Everything worked out well. The airport pick up was on time and stress free. Good price and service, all information was sent and there was no need to even contact you guys it all just came together hassle free.
Aaron Kim Rule
19th Jul 2023
Fast, helpful and efficient service, would definitely use again and will recommend to others
Zoe Herbert
18th Jul 2023
Hi Natasha thanks for organizing the trip have traveled with you people before once again all good, will be in touch in a couple of days going back to Phuket in September
All the best Eddy
Edward Murray
18th Jul 2023