TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,051
Average Rating: 4.86 out of 5

Customer Service Reviews

Great communication, booking system was user friendly. Would definitely book and recommend to family.

Manuel Pothas

15th Oct 2018

Easy to book, didn’t have to organise payments to each hotel or flight, just one payment to travel online.
You can contact anytime with questions and they are happy to help out.

Only thing that could be improved would be the reccommendations on hotels, I researched this myself, could be useful to have some ideas.
Thank you for the service, we will use again

Sheree Clarke

15th Oct 2018

Excellent service & will certainly return. Have already verbally recommended to family, friends and also to other travellers that were at Centara Karon Resort Phuket.

Shandil Bhan

15th Oct 2018

Wonderfull time all turned out fantastic

Grahame Fife

15th Oct 2018

Thank you we were backwards and forwards for a while to get it right. Would book with you again.

Kirstie Shaw

15th Oct 2018

Had a very easy booking experience and everything happened as it should from transfers to accommodation and all the included items in our booking weren't even questioned at the resort. Highly recommend and will use again!

Simon Meredith

15th Oct 2018

First time booking a holiday with Travelonline, i was a bit worried as we usually use a local travel agent. The service we received was fantastic. communication was great and always answered any questions we had promptly. I will be using Travelonline again for our next holiday. I suggested to friends to look at Travelonline for their holiday, they were not disappointed and will also be using them again. Thank you for making our holiday plans so stress free.

Joseph Maree

15th Oct 2018

The trip was awesome we had a great time one small problem was Bali Res failed to send a driver to pick us up to take us to the airport and we had to use the hotel car overall 9/10

Michael Hartley

15th Oct 2018

Easy to communicate with consultants. Great service and quick response times. Would definitely recommend.

Kayla Mcintosh

15th Oct 2018

10/10 for service. Booking a holiday through TravelOnline was so easy, quick and convenient!

Knowing that everything was organised made our holiday much more enjoyable. I will definitely be recommending to family and friends.

Clint Alvey

14th Oct 2018

Dealt with several different staff at different times who were all knowledgeable and helpful. All aspects of our trip were perfect and troublefree. Wouldn’t hesitate to recommend Travelonline or deal with them in the future. Thanks for a great holiday!

Susan Parsons

14th Oct 2018

Great customer service, everything was easy and efficient. Loved our package inclusions! Would book with you again.

Henrietta Tan

14th Oct 2018

Great communication, and answered all my silly questions!! Our family holiday was a memorable trip without any hiccups! Thank-you for your excellent service!
I'll be back!

Mackenzie Klingberg

14th Oct 2018

Highly recommend. Communication was never a problem and our holiday was one of our best ever. Thanks Shelley.

John Nancarrow

14th Oct 2018

Fantastic level of service from Kelly and team!
Definitely will book again with travel online!

Mary-anne Scipione

14th Oct 2018

Second time booking with Travel online always easy and everything runs smoothly ????

Maree Jordan

13th Oct 2018

Would definitely book again

Daryl Williams

13th Oct 2018

service was excellent thank you and we will book through your company again

Giovanni Racioppi

13th Oct 2018

Very happy with our trip to Thailand. Everything went smoothly and we had a great experience. Travelonline were particularly helpful with our flight itinerary which I was having trouble pulling together. I called them and they were able to help and find flights that worked well for us. I would be comfortable booking through them for our next trip.

Kelly Gamblin

13th Oct 2018

I thought the service was 100% nothing was to much trouble and staff was always friendly and willing to help answer my questions. Yes I would book again with Travel online and would recommend them to friends and family.

Richard Frederick Selmes

12th Oct 2018